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Jeff English
Information Security Engineer
Columbus, GA, United States
Details
Experience:
2018 : Present
TSYS
Information Security Engineer
• Research new hardware and software solutions and perform proof of concept tests between different vendors.
• Craft and document security standards for organizations within Aflac.
• Implemented a machine learning behavioral response antivirus solution to replace legacy antivirus solution.
• Admin function support for the Bluecoat proxy appliances so that our users will have secure access to the outside network.
• Implemented a cloud access security broker to protect users from using unauthorized cloud storage providers.
• Manage our Pulse Secure Remote Access appliances for users outside of our LAN.
• Support our CyberArk appliances so that service accounts are in compliance for our various appliances.
• Design network and appliance architecture when upgrading and rolling out new products.
• Ensure that our products meet our business requirements.
• Repair, replace and maintain hardware solutions for the company.
• Work with vendors to ensure that their products will meet our business requirements.
• Respond quickly and accurately to audit requests.
• Write documentation for our hardware and software solutions for our team and other teams that would use the solution.
• Ensure that Aflac team members follow compliance.
2015 : 2018
Aflac
Information Security Engineer
• Provision access through our network via our Checkpoint firewalls.
• Manage our Juniper SSL Remote Access appliances for users outside of our LAN.
• Maintain our Motorola Air Defense appliances so that we will be able to terminate rogue access points.
• Support our CyberArk appliances so that service accounts are in compliance for our various appliances.
• Admin function support for the Bluecoat proxy appliances so that our users will have secure access to the outside network.
• Design network and appliance architecture when upgrading and rolling out new products.
• Research new hardware solutions and perform proof of concept tests between different vendors.
• Address security vulnerabilities and incidents quickly and accurately.
• Ensure that our products meet our business requirements.
• Repair, replace and maintain hardware solutions for the company.
• Work with vendors to ensure that their products will meet our business requirements.
• Respond quickly and accurately to audit requests.
• Write documentation for our hardware and train other users on our team how to manage said hardware.
• Ensure that TSYS team members follow our security guidelines.
2013 : 2015
TSYS
Security Infrastructure Analyst Senior
• Assist users with technical support for hardware and software issues through the G3/DPTMS help desk.
• Troubleshoot issues and maintain contact with users to ensure that their issues have been resolved.
• Assist users with troubleshooting and uploading documents to Sharepoint.
• Manage Sharepoint permissions and users for the G3/DPTMS help desk site.
• Assist users with websites, forms, and software when needed.
• Repair, replace, and maintain computer equipment for the G3 and DPTMS directories on Ft. Benning.
• Assist with software requests, standalone requests, and in-processing of new users.
• Assist users with troubleshooting and uploading documents to file servers.
• Corroborate with other members of the team to ensure that we are able to meet the needs of our customers.
2010 : 2013
KeyBridge Technologies, Inc
IT Specialist
• Create technical documentation and procedures used to test TS2 system changes
• Work closely with developers in order to test system changes properly and appropriately
• Verify code changes and new developments for clients to ensure that the system functions as intended.
• Work with team to verify code changes follow the new regulations of ZUDAP/CANREG.
• Reviewed new IRS policies and verified changes in 1099C forms met requirements.
• Confirmed interface, online screens, statements, and report changes for clients.
• Ensure the quality and correctness of system processes and work with business team to improve functionality
• Use Service Center to manage helpdesk tickets
• Worked in a team environment that collaborated in order to spread information and help find solutions
2007 : 2010
TSYS
TS2 Test Analyst II
TSYS
Information Security Engineer
• Research new hardware and software solutions and perform proof of concept tests between different vendors.
• Craft and document security standards for organizations within Aflac.
• Implemented a machine learning behavioral response antivirus solution to replace legacy antivirus solution.
• Admin function support for the Bluecoat proxy appliances so that our users will have secure access to the outside network.
• Implemented a cloud access security broker to protect users from using unauthorized cloud storage providers.
• Manage our Pulse Secure Remote Access appliances for users outside of our LAN.
• Support our CyberArk appliances so that service accounts are in compliance for our various appliances.
• Design network and appliance architecture when upgrading and rolling out new products.
• Ensure that our products meet our business requirements.
• Repair, replace and maintain hardware solutions for the company.
• Work with vendors to ensure that their products will meet our business requirements.
• Respond quickly and accurately to audit requests.
• Write documentation for our hardware and software solutions for our team and other teams that would use the solution.
• Ensure that Aflac team members follow compliance.
2015 : 2018
Aflac
Information Security Engineer
• Provision access through our network via our Checkpoint firewalls.
• Manage our Juniper SSL Remote Access appliances for users outside of our LAN.
• Maintain our Motorola Air Defense appliances so that we will be able to terminate rogue access points.
• Support our CyberArk appliances so that service accounts are in compliance for our various appliances.
• Admin function support for the Bluecoat proxy appliances so that our users will have secure access to the outside network.
• Design network and appliance architecture when upgrading and rolling out new products.
• Research new hardware solutions and perform proof of concept tests between different vendors.
• Address security vulnerabilities and incidents quickly and accurately.
• Ensure that our products meet our business requirements.
• Repair, replace and maintain hardware solutions for the company.
• Work with vendors to ensure that their products will meet our business requirements.
• Respond quickly and accurately to audit requests.
• Write documentation for our hardware and train other users on our team how to manage said hardware.
• Ensure that TSYS team members follow our security guidelines.
2013 : 2015
TSYS
Security Infrastructure Analyst Senior
• Assist users with technical support for hardware and software issues through the G3/DPTMS help desk.
• Troubleshoot issues and maintain contact with users to ensure that their issues have been resolved.
• Assist users with troubleshooting and uploading documents to Sharepoint.
• Manage Sharepoint permissions and users for the G3/DPTMS help desk site.
• Assist users with websites, forms, and software when needed.
• Repair, replace, and maintain computer equipment for the G3 and DPTMS directories on Ft. Benning.
• Assist with software requests, standalone requests, and in-processing of new users.
• Assist users with troubleshooting and uploading documents to file servers.
• Corroborate with other members of the team to ensure that we are able to meet the needs of our customers.
2010 : 2013
KeyBridge Technologies, Inc
IT Specialist
• Create technical documentation and procedures used to test TS2 system changes
• Work closely with developers in order to test system changes properly and appropriately
• Verify code changes and new developments for clients to ensure that the system functions as intended.
• Work with team to verify code changes follow the new regulations of ZUDAP/CANREG.
• Reviewed new IRS policies and verified changes in 1099C forms met requirements.
• Confirmed interface, online screens, statements, and report changes for clients.
• Ensure the quality and correctness of system processes and work with business team to improve functionality
• Use Service Center to manage helpdesk tickets
• Worked in a team environment that collaborated in order to spread information and help find solutions
2007 : 2010
TSYS
TS2 Test Analyst II
Company:
TSYS
Spoken Language:
English
About
I am a quick learning and self-motivated Information Security Engineer. I enjoy working with new technologies and keeping up to date with what new security technologies are available
Profile Photo
