Jennifer Underwood
Details
Nelnet
Information Security Analyst
Maintained and supported the accounting and finance systems for multiple Accounting
Divisions including general and corporate accounting, accounts payable and receivables,
fixed assets, purchasing, client billing and reporting for over 200 persons across 110
company databases.
Assisted with Accounting's complex out of balances, discrepancies and bank
reconciliations.
Processed and assisted with Accounting's monthly and year end closes.
Provided user support, education, training and information regarding accounting use and
functionality of systems.
Assisted with integration efforts regarding accounting and financial systems and
processes including consolidation of data at the corporate level.
Identified and implemented improvements and automation with system maintenance and
processes.
Responsible for administration, user and system security, technical and application
support for 3rd party vendor systems and in-house developed products. Systems include
Great Plains, over 50 MSAccess applications, OutlookSoft and two Citrix Farms for upwards
of 800 persons.
Troubleshoot application, deployment, network connection and printer issues for vendor
and internally developed software applications for multiple Accounting Divisions across
several states.
Provided local installs and connections to systems and applications.
Maintained and provided system and user information for internal and external auditors.
Assessed and identified requests and processes to comply with company policies and
standards.
Designed, coded, tested and implemented small to medium size applications.
2000 : 2009
Nelnet, Inc.
Financial Accounting Systems Coordinator
Reconciled multiple daily, monthly and annual bank, lender and school accounts.
Responsible for 7 company databases, processing over 9 billion dollars a year and
managing over 4,000 accounts.
Worked with internal and external clients at all levels to resolve reconciliation issues.
Instrumental in the successful conversion of the Escrow and ELM General Ledger systems to
Great Plains.
Received the 1998 Employee of the Year and January 1999 Employee of the Month awards.
1997 : 2000
Nelnet, Inc.
Senior Reconciliation Accountant
Reconciled daily bank statements for over 200 stores monthly.
Posted items to General Ledger and kept up to date reports for all bank accounts.
Called in daily cash transfers from banks to corporate accounts.
1996 : 1997
ISW Accounting Center
Reconciliation Accountant
Checked in all daily incoming service technician invoices, including all monies, cash,
checks and processing of credit card transactions.
Responsible for all Accounts Payables, Receivables and NSF checks returned.
Researched and setup all new billing accounts and collected payments on services
rendered.
Balanced and entered all Payroll information for service technicians.
Received and dispatched service calls, hired, trained and scheduled other coworkers.
1989 : 1996
Roto-Rooter Sewer & Drain
Assistant Office Manager
About
EXPERIENCE
Twenty-four years in various accounting roles, with nine years managing multiple systems including Great Plains, Citrix, MSAccess applications and HEAT. Additionally some network, Active Directory, SQL and application development experience.
SKILLS
Energetic, motivated and innovative. Embrace challenge and provides consistent high quality results. Strong verbal and written communication skills. Excellent analytical, problem solving, teamwork and interpersonal skills. Ability to work with minimal supervision and maintain confidentiality. Able to work within critical deadlines, multitask, manage multiple priorities and continue to manage customer expectations. Flexibility to handle pressure coming from multiple directions with proven ability to work under stress in emergency situations. Detail oriented with accurate response rates.
Specialties: accountancy, accounts payable, auditing, automation, bank reconciliation, billing, citrix, conversion, credit, customer relations, database administration, finance, financial, fixed assets, general ledger, great plains software, letters, management, microsoft access, national service frameworks, networking, payroll processing, policy analysis, printers, process engineering, purchasing, reports, technical support, technician, troubleshooting,
Profile Photo
