Jim Volk
Details
2003 : Present
Bank of America
VP Information Security - Insider Threat
About
Career Highlights:
• Manage End User metrics reporting to an executive level dashboard. Work with appropriate business partners across the Enterprise to develop Go-To-Green plans.
• Analyst in a 24x7 Security Operations Center (SOC) protecting Bank assets through in-depth analysis and communication with all levels of management
• Led a computer hardware servicing program across 50 corporate sites while maintaining premier level performance ratings obtained in Hewlett-Packard Self Maintainer Program of repairing in-warranty hardware peripherals and components.
• Travel technician for Branch facilities across the U.S
• System administrator for state and local government
• Provided internetworking support to sales department and prospective clients
• Provided a wide range of hardware and software support on multiple OS and platforms