John Wilson
Details
Cybersecurity
Bellevue University
2020 : 2021
Bachelor of Science - BS
Information Systems Software Technology
Bellevue University
2007
Effective Personal Productivity
Leadership Resources
Leading with the heart in mind
Leadership Resources
Omaha Steaks
Information Security Director
• Identifies and develops recommendations to proactively address the company's IT Security vulnerabilities
• Manages multiple internal and external partners to execute IT Security, governs through KPIs, SLAs and other contract stipulations, IT Security projects and operations
• Develops and maintains IT Security aspects in the IT risk register
• Creates, monitors and continuously improves metrics related to IT Security
• Assists with coordination of audits including Cyber Security, PCI, etc
• Creates and maintains policies, processes, procedures, and standards related to IT Security
• Chairs the IT Security Committees in order to gather input on requirements and to help spread security awareness
• Frequently provides written and verbal reports to IT Leadership Team and other senior leadership
• Plans and executes the IT Security training program including testing exercises, and measures overall staff awareness maturity
2020 : 2022
Omaha Steaks
Information Technology Security Manager
• Stands at the intersection of technology and business
• Collaborates with key product stakeholders across the organization
• Resource projects among the various IT groups
• Builds strategic relationships with internal and external customers
• Champion a compelling mission and vision to motivate teams to excel
2020 : 2020
Omaha Steaks
Technology Manager
• Foster strong partnerships with technology, business and external vendors.
• Consistently deliver high-quality service to end users by making
sure effective delivery of SLA's are defined, measured, and met.
• Provide KPI's to senior leadership
• Responsible for recruiting, training, coaching, and evaluating
performance
• Set and implement policies and procedures including quality
standards
• Procurement of hardware and software for the business
• Create a culture that promotes continuous personal and
professional growth
2010 : 2020
Omaha Steaks
IT Service Desk Manager
Interface with IT Operations to ensure trouble-free operation of systems and software for fulfilling business objectives and processes
• Test and implement the installation of
file servers, print servers and application servers.
• Ensured high availability of infrastructure through
enterprise-wide planning, testing, implementation and support.
• Implemented inventory control measures to replenish and
maintain IT equipment, supplies, tools and replacement parts.
• Monitored networks and network devices to resolve technical problems quickly.
• Orchestrated integration and communication of software
upgrades.
• Analyzed complex project server issues and worked on large
enterprise and business-critical applications.
• Maintained a flexible schedule and respond to after-hours and
weekend emergencies
2007 : 2010
Omaha Steaks
Systems Administrator
Skills
Account Management, Active Directory, Akamai, Arctic Wolf MDR Service, Azure Sentinel, Computer Hardware, Crowdstrike Falcon, Customer Satisfaction, Customer Service, Cybersecurity, Extrahop, Five9, ITIL Foundations, IT Leadership, IT Operations, JIRA, KnowBe4, Leadership, Mac OS X, Management, Microsoft Office, MySQL, Network Administration, Network Detection and Response, NIST, NIST CSF, Office 365, Office 365 Administration, Point of Sale (POS) Systems, Project Management, Project Planning, Retail, Sales, Security Awareness, Servers, Software as a Service (SaaS), System Administration, Team Building, Team Leadership, Technical Leadership, Technical Support, Training, Trend Micro, TrustedSite, Vectra Cognito, Windows 10, Windows Server
About
Talented IT Manager with excellent team leadership, planning and
organizational skills. Diligent, forward-thinking and adaptable to
dynamic company,customer and project needs.