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Johnathan Free, CISSP
Information Security Officer
Fairbanks, AK, United States
Details
Experience:
2017 : Present
Foundation Health Partners
Information Security Officer
2016 : 2017
Foundation Health Partners
IT Systems Engineer - Telecom
• Plans, directs, evaluates and coordinates the functions of the Automated Services division, which includes all library computers, audio-visual equipment and automated information systems for the main library and all branches.
• Administers library’s collection management system including installation, upgrades, backups, performance monitoring and day-to-day maintenance of hardware and software to ensure system integrity, reliability and responsiveness.
• Coordinates training programs for staff and patrons in the use of the library automated systems.
• Maintains current knowledge for the troubleshooting and repair of network infrastructure, servers, PCs, printers, scanners, RFID devices, self-checkout equipment, e-book readers, smart phones, tablets, social media applications, online tools, and automated materials handling systems.
2016 : 2017
Noel Wien Public Library
Computer Coordinator
2016 : 2016
Banner Health
IT Support Desk Associate
• Accurately and completely investigate, validate, escalate and disposition network security related events.
• Document and report all findings directly to the client via telephone and e-mail.
• Provide recommendations to management and advise clientele of current best practices.
• Achieving and maintaining complete customer loyalty by demonstrating excellent customer service skills when servicing clientele and conveying a sense of advocacy for a client’s request.
• Research current computer system vulnerabilities and exploits to maintain situational awareness of present threats to the client's networks.
2014 : 2015
Solutionary
Information Security Analyst
Foundation Health Partners
Information Security Officer
2016 : 2017
Foundation Health Partners
IT Systems Engineer - Telecom
• Plans, directs, evaluates and coordinates the functions of the Automated Services division, which includes all library computers, audio-visual equipment and automated information systems for the main library and all branches.
• Administers library’s collection management system including installation, upgrades, backups, performance monitoring and day-to-day maintenance of hardware and software to ensure system integrity, reliability and responsiveness.
• Coordinates training programs for staff and patrons in the use of the library automated systems.
• Maintains current knowledge for the troubleshooting and repair of network infrastructure, servers, PCs, printers, scanners, RFID devices, self-checkout equipment, e-book readers, smart phones, tablets, social media applications, online tools, and automated materials handling systems.
2016 : 2017
Noel Wien Public Library
Computer Coordinator
2016 : 2016
Banner Health
IT Support Desk Associate
• Accurately and completely investigate, validate, escalate and disposition network security related events.
• Document and report all findings directly to the client via telephone and e-mail.
• Provide recommendations to management and advise clientele of current best practices.
• Achieving and maintaining complete customer loyalty by demonstrating excellent customer service skills when servicing clientele and conveying a sense of advocacy for a client’s request.
• Research current computer system vulnerabilities and exploits to maintain situational awareness of present threats to the client's networks.
2014 : 2015
Solutionary
Information Security Analyst
Company:
Foundation Health Partners
About
Highly motivated self-starter with more than a decade of experience supporting diverse and unique functions while coordinating efforts among various groups to accomplish the mission in fast-paced, customer focused IT positions. Maintains an intense desire to continually learn, develop, and hone new skills. Readily adapts to change, learns new processes and procedures quickly. Able to manage a variety of issues across a wide range of systems and platforms.
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