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Joseph (J.D.) Subia
Information Security at USAA
San Antonio, TX, United States
Details
Education:
Bachelor's degree
Infrastructure Assurance (Cybersecurity)
The University of Texas at San Antonio
2011 : 2015
Bachelor’s Degree
Information Systems
The University of Texas at San Antonio
2011 : 2015
Infrastructure Assurance (Cybersecurity)
The University of Texas at San Antonio
2011 : 2015
Bachelor’s Degree
Information Systems
The University of Texas at San Antonio
2011 : 2015
Experience:
• Became a leading contributor to SailPoint API utilization and demonstrations that are assisting in decisions on how it will be utilized
• Developed a Migration Strategy for moving/converting role objects to SailPoint and documented the entire process when integrating in IdentityNOW.
• Provide consults to business users about IAM related topics
• Solidified the automation for easy usage of the entire automated roles process with a GUI interface for Roles Team members
2022 : Present
USAA
Information Security IAM Engineer
· Implemented automation and enhanced Role Management processes with the use of PowerShell, ServiceNOW, and Oracle platforms.
· Created an application that provides complex analysis for Roles Management work and reporting mechanisms.
· Developed a routing method for all requests within IAM that allows for dynamic updating of TASK creations without having to utilize the ServiceNow development
· Completely strategized the transition of moving IAM off of IssueView and Into ServiceNow by having multitudes of meetings with ALL teams and making a viable timeline to complete this task by the June MI requirements.
· Established a wiki hierarchy that fully documents processes, technical data, and full architecture outlines for the ServiceNOW initiative for the IAM department.
· Developed, established, and taught a ServiceNow workshop to the Roles Team and other IAM teams that are now utilizing ServiceNow
· Took lead on an initiative to retire an out-of-compliance application and move the department to a new ticketing/reporting platform. This included establishing request forms with a centralized strategy of consistency for auditing purposes.
· Created scripting for multiple team uses that include audit package handling, access management, and 3rd Party API automation.
2018 : 2023
USAA
Information Security IAM Administrator
1. Used security technologies for incident response that include proxy implementation, cloud security, host-based security, threat intelligence platforms, and inventory management
2. Programmed an automated solution that allowed users to quickly report phishing/suspicious emails from their inbox by automatically forwarding to a ticket generation system as well as our threat intelligence platform for indicator research to prep the team (Resulted in savings equating to ~$100,000 annually for similar 3rd party product)
3. Located efficiency opportunities within the environment and automated daily tasks including web-site exception requests, threat intelligence indicator absorption, and vulnerability exposure
2018 : 2018
Andeavor
Security Analyst, IT (Incident Response & Ops)
Cyber Security (Incident Response & Operations) | June 2017-June 2018
1. Developed processes and implementation of a cloud security platform for sanctioned services, shadow services, and DLP functionalities while base-lining/tuning the platform through rule-sets, reporting, and overall priorities
2. Handled on-call responsibilities of incidents within our network including phishing successes, malware extractions, geolocation login issues, and P2P activity
3. Created a team ecosystem through Microsoft Teams for quicker response times on issues, an organization pattern for a knowledge base, document repository, e-mail workflows, a communication update board, and the development of the team SharePoint site
SAP Finance (Solutions Delivery) | June 2016-June 2017
1. Handled SAP configurations for the legacy systems while maintaining changes that allowed for continued function of the business within the SAP FICO realm.
2. Created a full analytical program that created a link between ServiceNow and PowerBI technologies for upper management to monitor the processes of the organization.
3. Directed a project for the application Winshuttle while planning the proper procedures for upgrading an entire infrastructure to script and automate the SAP Fiori environment
Web Support (IT Client Services) | June 2015-June 2016
1. Administrated the SharePoint environment by maintaining internal/external network functionalities including permissions, creative designs, and overall organization of the infrastructure
2. Advanced knowledge in desktop support techniques, access and system administration, as well as other system functions to alleviate user issues within the company
3. Assisted with the planning, processes, implementation, and overall customer service reputation that established a walk-up service desk within the organization
4. Developed a training program to inform users on applications used internally to create a more efficient working community
2015 : 2018
Andeavor
Rotational Development Program, IT Analyst
1. Developed functional knowledge in handling the Learning Management System through consistency checks and importations
2. Researched supported IT software and created an asset mapping diagram that documents their interconnections
3. Organized processes of company assets within the Service Now IT asset management project for easier access to coworkers
2015 : 2015
Andeavor
IT-Service Operations Intern
• Developed a Migration Strategy for moving/converting role objects to SailPoint and documented the entire process when integrating in IdentityNOW.
• Provide consults to business users about IAM related topics
• Solidified the automation for easy usage of the entire automated roles process with a GUI interface for Roles Team members
2022 : Present
USAA
Information Security IAM Engineer
· Implemented automation and enhanced Role Management processes with the use of PowerShell, ServiceNOW, and Oracle platforms.
· Created an application that provides complex analysis for Roles Management work and reporting mechanisms.
· Developed a routing method for all requests within IAM that allows for dynamic updating of TASK creations without having to utilize the ServiceNow development
· Completely strategized the transition of moving IAM off of IssueView and Into ServiceNow by having multitudes of meetings with ALL teams and making a viable timeline to complete this task by the June MI requirements.
· Established a wiki hierarchy that fully documents processes, technical data, and full architecture outlines for the ServiceNOW initiative for the IAM department.
· Developed, established, and taught a ServiceNow workshop to the Roles Team and other IAM teams that are now utilizing ServiceNow
· Took lead on an initiative to retire an out-of-compliance application and move the department to a new ticketing/reporting platform. This included establishing request forms with a centralized strategy of consistency for auditing purposes.
· Created scripting for multiple team uses that include audit package handling, access management, and 3rd Party API automation.
2018 : 2023
USAA
Information Security IAM Administrator
1. Used security technologies for incident response that include proxy implementation, cloud security, host-based security, threat intelligence platforms, and inventory management
2. Programmed an automated solution that allowed users to quickly report phishing/suspicious emails from their inbox by automatically forwarding to a ticket generation system as well as our threat intelligence platform for indicator research to prep the team (Resulted in savings equating to ~$100,000 annually for similar 3rd party product)
3. Located efficiency opportunities within the environment and automated daily tasks including web-site exception requests, threat intelligence indicator absorption, and vulnerability exposure
2018 : 2018
Andeavor
Security Analyst, IT (Incident Response & Ops)
Cyber Security (Incident Response & Operations) | June 2017-June 2018
1. Developed processes and implementation of a cloud security platform for sanctioned services, shadow services, and DLP functionalities while base-lining/tuning the platform through rule-sets, reporting, and overall priorities
2. Handled on-call responsibilities of incidents within our network including phishing successes, malware extractions, geolocation login issues, and P2P activity
3. Created a team ecosystem through Microsoft Teams for quicker response times on issues, an organization pattern for a knowledge base, document repository, e-mail workflows, a communication update board, and the development of the team SharePoint site
SAP Finance (Solutions Delivery) | June 2016-June 2017
1. Handled SAP configurations for the legacy systems while maintaining changes that allowed for continued function of the business within the SAP FICO realm.
2. Created a full analytical program that created a link between ServiceNow and PowerBI technologies for upper management to monitor the processes of the organization.
3. Directed a project for the application Winshuttle while planning the proper procedures for upgrading an entire infrastructure to script and automate the SAP Fiori environment
Web Support (IT Client Services) | June 2015-June 2016
1. Administrated the SharePoint environment by maintaining internal/external network functionalities including permissions, creative designs, and overall organization of the infrastructure
2. Advanced knowledge in desktop support techniques, access and system administration, as well as other system functions to alleviate user issues within the company
3. Assisted with the planning, processes, implementation, and overall customer service reputation that established a walk-up service desk within the organization
4. Developed a training program to inform users on applications used internally to create a more efficient working community
2015 : 2018
Andeavor
Rotational Development Program, IT Analyst
1. Developed functional knowledge in handling the Learning Management System through consistency checks and importations
2. Researched supported IT software and created an asset mapping diagram that documents their interconnections
3. Organized processes of company assets within the Service Now IT asset management project for easier access to coworkers
2015 : 2015
Andeavor
IT-Service Operations Intern
Company:
USAA
Years of Experience:
10
Skills
Agile Methodologies, Automation, Cloud Computing, Cloud Security, Collaborative Problem Solving, Cryptography, Customer Service, Cyber-security, Data Analysis, Defense in Depth, Defensible Networking, DevOps, Enterprise Agility, Event Planning, Identity & Access Management (IAM), Incident Handling, Incident Response, Iterative and Incremental Development, Leadership, Lean-Agile, Linux, Management, Marketing, Microsoft Office, Microsoft PowerPoint, Network Defense, Photoshop, PowerPoint, Powershell, Program Increment Planning, Project Management, Proxy, Public Speaking, SAFe Principles, Sales, Scaled Agile Framework, Scrum, Security Incident Response, ServiceNow, SharePoint, SharePoint Designer, SIEM, Social Media, Social Networking, Teaching, Teamwork, Time Management, User Experience Design (UED), Web Security, Windows Forensics
Profile Photo
