Julie Burns-McAvoy
Details
Business Management
Isenberg School of Management, UMass Amherst
2003 : 2006
CLU
Finance
The American College of Financial Services
2003 : 2006
BA
Business and Economics
Albertus Magnus College
1989 : 1993
Focuses on Portfolio management activities such as intake, providing risk based factors for prioritization, communication of portfolio decisions and establishing all levels of reports (financial, progress) for leadership.
Aligns with the enterprise agile value transformation office to leverage coaches for training, metrics reporting, and utilization of new tools to maintain quality data and ensure cadence and tools are consistent with the broader enterprise.
2023 : Present
Cigna Health Corporation
Director of Cybersecurity Strategy and Portfolio for Cigna Information Protection
Innovative leader responsible for building a portfolio management single book of record and providing governance over the process within the cybersecurity organization. Enhance the organization’s overall ability to utilize tools for metrics and reporting across all layers of scaled Agile delivery.
Facilitate the organization’s transition from use of one portfolio management tool to a new robust tool. Create and implement a methodology to tell the story of business value delivered through the transition into an Agile framework.
Provide leadership to others. Offer guidance and training relative to establishing an Agile framework and standing up teams to support work demands. Partner to assess capacity and timing to have work started. Support financial monitoring and reporting for initiatives to meet financial goals.
2018 : 2023
CIGNA
Program Management Lead for Cigna Information Protection
Strategic leader responsible for providing governance over the Pharmacy portfolio process ensuring central prioritization of portfolio epics and management of business solutions driven through roadmap development and strategy realization. Managed a defined and repeatable intake process, conducted impact assessments, and created work estimates. Influenced Pharmacy strategy by picking the right work and identifying synergies and dependencies to maximize business investments.
Served as primary point of accountability to leadership team for the management of project financial monitoring and reporting to support achievement of Enterprise and Business financial goals. Led financial reporting and provided insights and recommendations into areas of opportunities and risks.
Provided leadership to and directly managed others; responsible for their day-to-day direction and development. Fostered collaboration and partnered with other business financial and program management offices pertaining to financial reviews and evaluations.
2016 : 2018
Cigna
Business Portfolio and Financial Manager for Cigna Pharmacy Benefit Management
Provided leadership and directly managed others. Served as Program Manager to provide strategic support and oversight on critical projects. Used strategic business thinking (vision, values, goals, etc.) to meet objectives and develop new and/or improved methods and processes. Problem solved through critical analysis to find solutions, drive process improvements, and execute on deliverables.
Performed project management capacity planning and developed staff models to maximize resource efficiencies and achieve goals based on demand to effectively support the needs of the organization. Collaborated with matrix partners to establish a collective Pharmacy Delivery organization in an effort to improve delivery outcomes. Conducted financial reconciliations of project estimates and budgets to ensure accuracy and identify financial opportunities.
2015 : 2016
Cigna
Project Delivery Manager for Cigna Pharmacy Benefit Management
Dynamic leader who managed day-to-day operational aspects of project delivery, initiated project planning for the overall success of a wide range of multi-million dollar Cigna Pharmacy Management enterprise and baseline projects with varying levels of complexity, established priorities and monitored progress. Oversaw development of project scope; defining project guidelines, obtaining business and IT subject matter resources, following consistent testing methodologies, and ensuring successful implementations, through a formal project delivery and management oversight process. Delivered projects on time with a high degree of quality, measuring success through metric dashboard reporting. Communicated major milestones, identified potential project risks, provided continuing direction to the project team, and conducted regular status meetings to review project activities.
2008 : 2015
CIGNA
Business Senior Project Manager for Cigna Pharmacy Benefit Management
Skills
Active Listening, Building Trust, Business Analysis, Business Process Improvement, Business Requirements, Career Management, Change Management, Cross-functional Team Leadership, Employee Engagement, Financial Services, Health Insurance, High Performer, Influence Others, Interpersonal Communication, Leadership, Life Insurance, Lifelong Learning, Management, Personal Branding, Personal Development, PMO, Process Improvement, Program Management, Project Management, Project Planning, Project Portfolio Management, Requirements Gathering, Resource Management, SDLC, Software Documentation, Strategic Planning, Strategic Thinking, Team Leadership, Thought Leadership, Vendor Management, Visio
About
Dynamic individual with advanced program and project management, strategic, marketing and technical expertise. Experienced in project management (15+ years) in highly matrixed organizations. Working knowledge of healthcare and financial services products/programs and a strong ability to quickly grasp and understand offerings. Possesses a detailed understanding of all phases of the project delivery life cycle and Agile practices.
Successful track record of business transformation, leading cross-functional teams, and improving operational efficiencies. Versatile partner able to adapt to various project needs under tight timeframes. Keen analytical skills utilized for problem solving, planning, and identifying opportunities for improvements. Strong verbal and written communications skills with the ability to communicate at all levels of the organization with clarity and precision. Thorough and detailed with documentation and communication, but efficient to meet deadlines and handle multiple duties. Ability to identify and negotiate schedules to meet project objectives. Ability to lead large complex cross-functional teams and maintain working relationships with all team members, stakeholders, and matrix partners.
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