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Julie Reese
Information Security Manager at American Express
Phoenix, AZ, United States
Details
Experience:
Lead for Regulatory Exams, both domestic and international. Partners with American Express internal risk and regulatory teams as well as their peers and the leadership team across Information Security to ensure we have strong controls that are executed well in order to diminish the risk and exposure of non compliance. Provides strategic direction, consultation, multi-level reporting, and leadership across a highly collaborative business and technology community to enhance our ability to better prepare for, identify, and mitigate control and compliance risk.
2018 : Present
American Express
Information Security Manager
Partners with American Express internal risk and regulatory teams as well as their peers and the leadership team across Information Security to ensure we have strong controls that are executed well in order to diminish the risk and exposure of non compliance. Provides strategic direction, consultation, multi-level reporting, and leadership across a highly collaborative business and technology community to enhance our ability to better prepare for, identify, and mitigate control and compliance risk.
2015 : 2018
American Express
Senior Information Security Analyst
Provide project management support in Global Corporate Payment Technologies organization, including end to end project management for multiple initiatives. Work closely with business and technology stakeholders to integrate business strategies into project requests with appropriate readiness level for prioritization and staging decisions. Responsible for planning, directing, and coordinating projects from initiation to implementation, and managing project costs, resources, change requests, risk and issues to ensure that maximum business benefit is maintained as well as provision of regular project status updates. Drive continuous process improvement to ensure issues do not reoccur in subsequent projects.
Key Achievements :
VP Project Management responsibility across 4 Directors /8 applications for a Top 10 project spanning multiple years.. Overall management of resources, budget, and overlapping timelines. Provide recommendations for Program Management of subsequent Market rollouts in order to ensure higher quality, lower cost, and faster time to market.
Facilitate continuous updates and compliance for Disaster Recovery for all applications in my team’s portfolio (currently managing 10+ DR plans).
Managed all projects to within +/- 3% variance of forecast.
VP Portfolio Champion for interfacing with the Production Support teams, ensuring all teams have information up to date for paging and escalation.
Created and managed Kanban boards for current application team, and facilitated daily stand up meetings. Served as POC for other teams within my organization for guidance on how to set up and use Kanban boards.
2010 : 2015
American Express
Lead Project Manager
Responsible for the delivery of Infrastructure Security solutions. Provided end to end project management services, including management of project budget and forecast, scope, schedule, and quality. Coordinated and managed project communications. Focused primarily on Security Event and Incident Management solutions. During first year in this role, partnered with engineering team, application teams, and external vendor partners to successfully implement security solutions specifically for the management of privileged access.
Key Achievements :
Successfully managed the onboarding of various devices across American Express for security event monitoring and correlation, including approximately 5,500+ Windows and UNIX servers and TACACS devices.
Developed and managed detailed plans for both short and long term solutions for user access certification of Infrastructure Security owned applications.
Coordinated and facilitated Windows server remediation activities for critical SOX applications. Reduced list of 48 potential applications to a final list of 9 critical applications, with 109 Windows servers moved into new protected OUs. This resulted in reduced privileged access, as well as the closure of an audit map.
Reengineered process for establishing transport layer security connections, including creation of instructional documentation, FAQs, and a revised request form in the IT Service Catalog.
Developed communications plans for the Privileged Access Management program. Redesigned and streamlined template to remove redundancy and consolidate relative information.
Coordinated/managed project to implement an Enterprise Password Vault (EPV) for privileged server admin signons and passwords. Worked directly with Engineers to acquire software, hardware, manage SAR process, test, and install in production. EPV was implemented with mirrored DR solution
2008 : 2010
Technisource
Senior Project Manager
Technology Project Manager/Release Manager, AMERICAN EXPRESS, Phoenix AZ 2005-2008
Lead a worldwide team of 28 Business Systems Analysts for American Express’s cornerstone accounts receivable credit card processing system. Served as chief liaison and relationship manager between the accounts receivable platform development team, business operations, and platform interfaces. Managed large, complex projects across multiple platforms, and all change management processes and procedures for software development life cycle, including detailed implementation planning and execution. Participated in code walk throughs and technical deep dives to increase quality of software delivered to test environments, thus reducing overall defects when code was implemented in production.
Team Lead, AMERICAN EXPRESS, Phoenix AZ 2004-2005
Directed effort to transition responsibilities and support of an existing platform from another 3rd Party Vendor to Accenture. Managed scope, schedule, budget, and quality for both development and maintenance initiatives. Performed project management, work planning and prioritization, resource management, and team development and coaching.
Senior Business Systems Analyst, AMERICAN EXPRESS, Phoenix AZ 2001-2004
Captured Business requirements and worked directly with the technical teams to translate into technical design documents for the legacy accounts receivable platform. Prepared sizings for owned projects, and actively managed to ensure on time and within budget. Single point of contact for production issues during Phoenix daytime for the application platform. Represented platform on weekly calls with American Express Centurion Bank and the Compliance Team. Responsible for driving Compliance issues to resolution, including issue identification, resolution, and remediation activities for Card Members.
1997 : 2008
Accenture
Manager
2018 : Present
American Express
Information Security Manager
Partners with American Express internal risk and regulatory teams as well as their peers and the leadership team across Information Security to ensure we have strong controls that are executed well in order to diminish the risk and exposure of non compliance. Provides strategic direction, consultation, multi-level reporting, and leadership across a highly collaborative business and technology community to enhance our ability to better prepare for, identify, and mitigate control and compliance risk.
2015 : 2018
American Express
Senior Information Security Analyst
Provide project management support in Global Corporate Payment Technologies organization, including end to end project management for multiple initiatives. Work closely with business and technology stakeholders to integrate business strategies into project requests with appropriate readiness level for prioritization and staging decisions. Responsible for planning, directing, and coordinating projects from initiation to implementation, and managing project costs, resources, change requests, risk and issues to ensure that maximum business benefit is maintained as well as provision of regular project status updates. Drive continuous process improvement to ensure issues do not reoccur in subsequent projects.
Key Achievements :
VP Project Management responsibility across 4 Directors /8 applications for a Top 10 project spanning multiple years.. Overall management of resources, budget, and overlapping timelines. Provide recommendations for Program Management of subsequent Market rollouts in order to ensure higher quality, lower cost, and faster time to market.
Facilitate continuous updates and compliance for Disaster Recovery for all applications in my team’s portfolio (currently managing 10+ DR plans).
Managed all projects to within +/- 3% variance of forecast.
VP Portfolio Champion for interfacing with the Production Support teams, ensuring all teams have information up to date for paging and escalation.
Created and managed Kanban boards for current application team, and facilitated daily stand up meetings. Served as POC for other teams within my organization for guidance on how to set up and use Kanban boards.
2010 : 2015
American Express
Lead Project Manager
Responsible for the delivery of Infrastructure Security solutions. Provided end to end project management services, including management of project budget and forecast, scope, schedule, and quality. Coordinated and managed project communications. Focused primarily on Security Event and Incident Management solutions. During first year in this role, partnered with engineering team, application teams, and external vendor partners to successfully implement security solutions specifically for the management of privileged access.
Key Achievements :
Successfully managed the onboarding of various devices across American Express for security event monitoring and correlation, including approximately 5,500+ Windows and UNIX servers and TACACS devices.
Developed and managed detailed plans for both short and long term solutions for user access certification of Infrastructure Security owned applications.
Coordinated and facilitated Windows server remediation activities for critical SOX applications. Reduced list of 48 potential applications to a final list of 9 critical applications, with 109 Windows servers moved into new protected OUs. This resulted in reduced privileged access, as well as the closure of an audit map.
Reengineered process for establishing transport layer security connections, including creation of instructional documentation, FAQs, and a revised request form in the IT Service Catalog.
Developed communications plans for the Privileged Access Management program. Redesigned and streamlined template to remove redundancy and consolidate relative information.
Coordinated/managed project to implement an Enterprise Password Vault (EPV) for privileged server admin signons and passwords. Worked directly with Engineers to acquire software, hardware, manage SAR process, test, and install in production. EPV was implemented with mirrored DR solution
2008 : 2010
Technisource
Senior Project Manager
Technology Project Manager/Release Manager, AMERICAN EXPRESS, Phoenix AZ 2005-2008
Lead a worldwide team of 28 Business Systems Analysts for American Express’s cornerstone accounts receivable credit card processing system. Served as chief liaison and relationship manager between the accounts receivable platform development team, business operations, and platform interfaces. Managed large, complex projects across multiple platforms, and all change management processes and procedures for software development life cycle, including detailed implementation planning and execution. Participated in code walk throughs and technical deep dives to increase quality of software delivered to test environments, thus reducing overall defects when code was implemented in production.
Team Lead, AMERICAN EXPRESS, Phoenix AZ 2004-2005
Directed effort to transition responsibilities and support of an existing platform from another 3rd Party Vendor to Accenture. Managed scope, schedule, budget, and quality for both development and maintenance initiatives. Performed project management, work planning and prioritization, resource management, and team development and coaching.
Senior Business Systems Analyst, AMERICAN EXPRESS, Phoenix AZ 2001-2004
Captured Business requirements and worked directly with the technical teams to translate into technical design documents for the legacy accounts receivable platform. Prepared sizings for owned projects, and actively managed to ensure on time and within budget. Single point of contact for production issues during Phoenix daytime for the application platform. Represented platform on weekly calls with American Express Centurion Bank and the Compliance Team. Responsible for driving Compliance issues to resolution, including issue identification, resolution, and remediation activities for Card Members.
1997 : 2008
Accenture
Manager
Company:
American Express
Spoken Language:
English
About
Lead for Regulatory Exams, both domestic and international. Partners with American Express internal risk and regulatory teams as well as their peers and the leadership team across Information Security to ensure we have strong controls that are executed well in order to diminish the risk and exposure of non compliance. Provides strategic direction, consultation, multi-level reporting, and leadership across a highly collaborative business and technology community to enhance our ability to better prepare for, identify, and mitigate control and compliance risk.
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