Justin Musselman
Details
Mechanical Engineering
The University of Texas at Austin
1991 : 1996
●Install Ancillary services for 36 doctors to increase revenue by an average of 35% for new equipment while keeping a favorable ROI.
●Setup 4 additional medspas as training centers in Texas, Louisiana, Arkansas producing $20k-$40K/month per medspa in additional revenue.
●Work with Doctors on needs/wants for Medical Practice setup, increasing front office efficiency, billing, billing software, remote access, and consulting for increased revenue. Assist in PPE deliveries as needed for medical suppliers and Doctors.
●Business Plan generation and assist in funding for new businesses for : T-shirt printing, Food Trucks, Restaurant loyalty, and Inventions.
2010 : Present
MedMan Consultants Inc
Chief Executive Officer
Austin Workforce Coordinator/Dispatcher
Full direction in directing, maintaining and supervising projects for Google Fiber in the Austin and San Antonio markets. Manage multiple subcontractors daily for customer buildout and retention, resolve daily issues via the network or externally with individuals and larger customer outages/issues. Maintain multiple spreadsheets daily and weekly for reporting purposes. Maintain multi-platform customer base programs to ensure proper installation with minimal downtime. Read blueprints for customer fiber build out and offer technical assistance to Techs/peers. On call rotation 24/7 dispatching coverage for one week a month.
●Direct multiple subcontractors for customer buildout, while resolving daily maintenance issues for Google internally and externally with Google Fiber customers.
●Maintain workflow production for New Customers on a 7 day a week schedule from print to construction to final service installation.
●Train 2 new Dispatchers on expectations and practices for Google Dispatching (Dec 2017- April 2018)
●Train Dispatchers and Technicians on new Software Rollout March 2019. Create help guides as needed.
●Work with Global Engineering teams for internal network operations issues during nightly maintenance upgrades/improvements.
● Coordinate with other Google employees/Vendors on Multi-Dwelling Unit reconstructs as needed on weekly basis.
2016 :
Austin Workforce Coordinator/Engineer
PHC is a startup Technology Company connecting Restaurants to Consumers to receive half off their entrees and alcoholic drinks(where the law allows) for $29.95/month allowing restaurants to bring in $70-$100k/month additional.
2014 :
PHC Edge
Chief Information Security Officer
•Spearhead safety and security for athletic events and concerts at Royal Texas Memorial Football Stadium and Frank Erwin Center.
•Facilitate smooth flow of 50,000+ Patrons with 240 Ushers in and out of eight gates.
•Train, coach, direct and supervise new ushers during events, and collaborate with Fire Chief and University Police as needed.
2000 : 2019
The University of Texas at Austin
Game/Events Manager(part-time)
•Engineer and Design with Autocad multiple 250K+ sq ft buildings for businesses and churches.
•Design Electrical, air conditioning, ceiling grids and mechanical systems in each building thru Autocad.
•Perform broad-scope maintenance functions such as painting, electrical wiring, A/C troubleshooting and servicing, and general repairs throughout facility.
•Resourcefully created Excel spreadsheet to organize food pantry inventory for homeless population.
•Exhibit outstanding versatility in maintaining technology such as desktops, software, and server.
2009 : 2010
Enabler Designs
Engineering Operations Manager
Skills
5S, Analysis, Automotive, Budgets, Business Process Improvement, Business Strategy, Change Management, Coaching, Continuous Improvement, Contract Negotiation, Cross-functional Team Leadership, DMAIC, Electronics, Engineering, Engineering Management, FMEA, Forecasting, Kaizen, Leadership, Lean Manufacturing, Logistics, Management, Manufacturing, Manufacturing Engineering, Materials Management, New Business Development, Operational Excellence, Operations Management, Process Engineering, Process Improvement, Product Development, Program Management, Project Management, Project Planning, Quality Assurance, Quality Management, Root Cause Analysis, SAP, Six Sigma, SPC, Start-ups, Strategic Planning, Supply Chain, Supply Chain Management, Supply Management, Team Leadership, Testing, Training, Troubleshooting, Value Stream Mapping
About
As an Operations Management Professional with sourcing, management, sales, and engineering experience in multiple industries such as Medical, Oil/Gas, Automotive Electronics, Food, Inventions, Production and Business Startup. I learned that the best way to achieve success was to motivate the resources I had with well-defined objectives and empowerment. A management belief based on integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning, and the ability to adapt quickly to new ideas and situations allows me to achieve consistent and significant successes in multiple industries.
My personality and experience includes:
• 6+ years of Entrepreneurial Innovation and business start-up
• 12+ years of Continuing Process and Operations Improvement
• 17+ years of managing Personnel
• 8+ yrs Global New Product Launch and Introduction Experience
• 10+ years of P&L Responsibility
• 7+ years of Lean business optimization experience and team leading
• 9+ years Customer Training and Support Development and Introduction
• A fast learning, self-starter with a strong sense of urgency who responds positively to challenge and pressure.
• A flexible and responsive communicator who is self directed and goal driven.
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