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Justin Turner
Director of Information Security License Compliance at Bottomline Technologies
Marietta, GA, United States
Details
Experience:
2021 : Present
Bottomline Technologies
Director of Information Security License Compliance at Bottomline Technologies
Plan, organize and manage team of 7 Services engineers responsible for customizing and implementing full suite Cash Management solutions to mid/upper market Financial Institutions. Utilizing a scrum methodology and working exclusively from Jira, we implemented an average of nearly 5000 change requests per year across three solutions and 500+ clients.
2018 : 2021
Bottomline Technologies
Technical Services Manager
Managed and directed the imbedded (Onsite) implementation team responsible for implementing Cash Management solutions for two large top tier Financial Institutions. This role was nearly 100% onsite during the data gathering and initial configuration phases (6 months). Once the baseline requirements were set we transitioned to a change management and internal coordination model until full implementation across multiple datacenters.
2015 : 2018
Bottomline Technologies
Implementation Program Manager
Inspiring teams to action by facilitating the right conversations at the right time. Building high performing teams that endure by driving results through a mix of collaboration, targeted inquiry, and advocacy aligning strategy with short and long term deliverables. Drives cross-functional execution of programs, from requirements to delivery and ensure that programs deliver on time with high quality, in accordance with business and technical objectives. Creates, optimizes and drives program plans across product and cross-functional teams. Proposes workable solutions to problems by analyzing business and technical alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations. Balances process compliance with ability to achieve business objectives to consistently make the right tradeoffs for the program. Assigns priorities to competing program team activities quickly and effectively and communicates them appropriately. Frames communication and discussions for the intended audience, with appropriate context and line of sight. Documents and communicates status, issues, and risks in a timely manner to stakeholders and senior management. Effectively communicates to stakeholders with vetted communication plans. Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams. Creates clearly understandable & actionable success criteria, objectives, and requirements and communicates them to the team.
2012 : 2015
Bottomline Technologies
Program Manager
Inspiring teams to action by facilitating the right conversations at the right time. Building high performing teams that endure by driving results through a mix of collaboration, targeted inquiry, and advocacy while aligning strategy with short and long term deliverables. Drives cross-functional execution of programs, from requirements to delivery (end to end) and ensures that programs deliver on time with high quality, in accordance with business and technical objectives. Creates, optimizes and drives program plans across product and cross-functional teams. Owned and maintained division wide resource management tool (800+ employees). Owned and maintained division wide project time keeping tool (800+ employees). Assists in ensuring adherence to quality & other relevant standards (e.g. interoperability, architectural compliance, industry compliance, FFIEC/FDIC audit). Anticipates, identifies, documents, and manages key program risks, proposing and executing appropriate mitigation and contingency plans. Identifies cross-functional dependencies and tracks and reports on their progress. Process owner for business unit portfolio management process. Proposes workable solutions to problems by analyzing business and technical alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations. Assigns priorities to competing program team activities quickly and effectively and communicates them appropriately. Agile process on boarding leader for division, driving process innovation and adoption as measured by quantitative and qualitative metrics. Effectively communicates to stakeholders with vetted communication plans. Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams. Conducts program and cross-functional team meetings to update status, and identify and resolve issues. Achieves quality results through team interaction and effective cross-group collaboration.
2007 : 2012
Intuit
Offering Program Manager
Bottomline Technologies
Director of Information Security License Compliance at Bottomline Technologies
Plan, organize and manage team of 7 Services engineers responsible for customizing and implementing full suite Cash Management solutions to mid/upper market Financial Institutions. Utilizing a scrum methodology and working exclusively from Jira, we implemented an average of nearly 5000 change requests per year across three solutions and 500+ clients.
2018 : 2021
Bottomline Technologies
Technical Services Manager
Managed and directed the imbedded (Onsite) implementation team responsible for implementing Cash Management solutions for two large top tier Financial Institutions. This role was nearly 100% onsite during the data gathering and initial configuration phases (6 months). Once the baseline requirements were set we transitioned to a change management and internal coordination model until full implementation across multiple datacenters.
2015 : 2018
Bottomline Technologies
Implementation Program Manager
Inspiring teams to action by facilitating the right conversations at the right time. Building high performing teams that endure by driving results through a mix of collaboration, targeted inquiry, and advocacy aligning strategy with short and long term deliverables. Drives cross-functional execution of programs, from requirements to delivery and ensure that programs deliver on time with high quality, in accordance with business and technical objectives. Creates, optimizes and drives program plans across product and cross-functional teams. Proposes workable solutions to problems by analyzing business and technical alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations. Balances process compliance with ability to achieve business objectives to consistently make the right tradeoffs for the program. Assigns priorities to competing program team activities quickly and effectively and communicates them appropriately. Frames communication and discussions for the intended audience, with appropriate context and line of sight. Documents and communicates status, issues, and risks in a timely manner to stakeholders and senior management. Effectively communicates to stakeholders with vetted communication plans. Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams. Creates clearly understandable & actionable success criteria, objectives, and requirements and communicates them to the team.
2012 : 2015
Bottomline Technologies
Program Manager
Inspiring teams to action by facilitating the right conversations at the right time. Building high performing teams that endure by driving results through a mix of collaboration, targeted inquiry, and advocacy while aligning strategy with short and long term deliverables. Drives cross-functional execution of programs, from requirements to delivery (end to end) and ensures that programs deliver on time with high quality, in accordance with business and technical objectives. Creates, optimizes and drives program plans across product and cross-functional teams. Owned and maintained division wide resource management tool (800+ employees). Owned and maintained division wide project time keeping tool (800+ employees). Assists in ensuring adherence to quality & other relevant standards (e.g. interoperability, architectural compliance, industry compliance, FFIEC/FDIC audit). Anticipates, identifies, documents, and manages key program risks, proposing and executing appropriate mitigation and contingency plans. Identifies cross-functional dependencies and tracks and reports on their progress. Process owner for business unit portfolio management process. Proposes workable solutions to problems by analyzing business and technical alternatives, and uses objective judgment and influence to formulate and drive consensus on recommendations. Assigns priorities to competing program team activities quickly and effectively and communicates them appropriately. Agile process on boarding leader for division, driving process innovation and adoption as measured by quantitative and qualitative metrics. Effectively communicates to stakeholders with vetted communication plans. Ensures that the appropriate documents exist and are broadly communicated to drive shared vision among the program teams. Conducts program and cross-functional team meetings to update status, and identify and resolve issues. Achieves quality results through team interaction and effective cross-group collaboration.
2007 : 2012
Intuit
Offering Program Manager
Company:
Bottomline Technologies
About
Professional, driven and focused business and functional leader specializing in entertainment and financial services software. End to end project and program management of large and complex cross functional offerings and initiatives.
Specialties: Project Management, Program Management, Portfolio Management, Executive Reporting, Quality Assurance Methodologies and Best Practices, Services Leadership, Fin-Tech, Vendor Management, Process Engineering, Agile on-boarding, Compliance, UML, RUP, RAD, SAS 70, SSAE 16, GDPR, CCPA, CPRA, FFIEC.
Always Interested in challenging roles that allow me to exercise my soft and hard skills while developing new capabilities. I have a keen interest in building robust teams and processes that endure. I would be most interested in helping smaller organizations reach their full potential as well as helping large scale teams and initiatives meet their goals.
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