Profiles search
Kevin Fitts
CISSP, CISM, ITIL
Atlanta, GA, United States
Details
Experience:
Responsible for working as a strategic partner with SOS CIO to provide security and leadership for the Infrastructure, vendors and end users in the SOS offices. This includes end user security of PC’s, laptops, peripherals, and mobile devices and the applications running on them. Works with Infrastructure and Applications teams on securing enterprise systems. Responsible for performing end user awareness training as needed. Responsible for assessment and notification of risk associated with changes to the end user systems. Assesses end user systems technology needs of all divisions and works with IT leadership team on issues or changes in needs.
•Works directly with the CIO to plan the risk strategy, creating a roadmap for developing a more mature set of IT policies, processes and procedures.
•Work with IT management team to build goals and objectives, and to ensure that standard operational procedures are established to meet those goals.
•Build, motivate, and manage a team of security professionals to secure SOS technology, including all desktop computers, laptop computers, associated peripheral devices, and software.
•Focus on information sharing, cross-training, and continuous improvement in order to develop a team with thorough knowledge of supported technology.
•Create a sustainable, compliant end user environment to facilitate growth, including COBIT, ITIL, SOX, and PCI
•Carries out the development of IT policies and procedures relative to the Business Continuity & Disaster Recovery.
•Participate in identification and implementation of tools that improve documentation, controllership, audit responses.
•Develops business cases and proposals, providing justifications, costs/benefits and operational impacts for agency management and other state agencies.
2021 : Present
Georgia Secretary of State
Chief Information Security Officer (Interim)
2014 : 2022
Georgia Secretary of State
IT Director, Business Operations
Responsible for the development, operation, maintenance of the IT infrastructure, telephone systems and support services for the organization. As Chief Technical Officer, I provided strategic direction to the IT team while maintaining a focus on continuous improvement and operational effectiveness for the IT function.
• Provided ongoing organizational needs analysis for the IT department including execution strategies, personnel alignment efficiencies and optimization goals.
• Created and Reviewed project plans and coordinating project activities.
• Managed network, backup, security, telephone and user help systems.
• Developed, interpreted and implemented organizational IT goals, policies, and procedures & Disaster Recovery Plan.
• Developed computer information resources, provided data security and control, strategic computing, and disaster recovery.
• Consulted with users, management, vendors, and technicians to assess computing needs and system requirements.
• Stayed abreast of advances in technology.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Managed my staff to provide users with technical support for computer problems.
• Evaluated data processing and IT infrastructure proposals to assess project feasibility and requirements.
• Recruited, hired, trained and supervised staff, and participated in staffing decisions.
2012 : 2015
Public Broadcasting Atlanta
Chief Technology Officer (Contractor)
As a contractor, I was responsible for developing a workstation strategy roadmap to encompass workstation rollout of Open PC across all roles that include Webterm, Labor, Western Union, 20/20, ODP & ProPaint to all stores throughout the US & Canada. In addition, I worked closely with Home Depot architects as the project lead throughout the transitional phase of Open PC from windows XP to Windows 7 along with the transition from IE 6.0 to IE 8. Furthermore, I was able to successfully manage the deployment of Microsoft’s latest version of SCCM to be rolled out to the corporate office along with all stores. As a full time Sr. IT Developer, I was a part of the Credit Support team where we were responsible for handling any and all credit/debit related problems. As part of this team, I was responsible for leading and resolving all escalated crisis calls that directly impact the operations of the company’s stores.
2010 : 2012
The Home Depot
Sr. IT Developer
As a Contractor I was responsible for developing a workstation strategy roadmap to encompass workstation virtualization (thin clients), and strategies for desktop imaging, patch management, virus protection, and software distribution. The Subject Matter Expert for all desktop platforms, desktop hardware, and software distribution related initiatives. Ownership for implementing global hardware fault analysis and tracking for PCs; drives root cause analysis of issues. Resolve and manage detailed technical operational issues that have been escalated to the team. Undertake technology evaluations and present results and related business case recommendations to management.
2009 : 2010
Georgia Department of Labor
Sr. Workstation Architect
•Works directly with the CIO to plan the risk strategy, creating a roadmap for developing a more mature set of IT policies, processes and procedures.
•Work with IT management team to build goals and objectives, and to ensure that standard operational procedures are established to meet those goals.
•Build, motivate, and manage a team of security professionals to secure SOS technology, including all desktop computers, laptop computers, associated peripheral devices, and software.
•Focus on information sharing, cross-training, and continuous improvement in order to develop a team with thorough knowledge of supported technology.
•Create a sustainable, compliant end user environment to facilitate growth, including COBIT, ITIL, SOX, and PCI
•Carries out the development of IT policies and procedures relative to the Business Continuity & Disaster Recovery.
•Participate in identification and implementation of tools that improve documentation, controllership, audit responses.
•Develops business cases and proposals, providing justifications, costs/benefits and operational impacts for agency management and other state agencies.
2021 : Present
Georgia Secretary of State
Chief Information Security Officer (Interim)
2014 : 2022
Georgia Secretary of State
IT Director, Business Operations
Responsible for the development, operation, maintenance of the IT infrastructure, telephone systems and support services for the organization. As Chief Technical Officer, I provided strategic direction to the IT team while maintaining a focus on continuous improvement and operational effectiveness for the IT function.
• Provided ongoing organizational needs analysis for the IT department including execution strategies, personnel alignment efficiencies and optimization goals.
• Created and Reviewed project plans and coordinating project activities.
• Managed network, backup, security, telephone and user help systems.
• Developed, interpreted and implemented organizational IT goals, policies, and procedures & Disaster Recovery Plan.
• Developed computer information resources, provided data security and control, strategic computing, and disaster recovery.
• Consulted with users, management, vendors, and technicians to assess computing needs and system requirements.
• Stayed abreast of advances in technology.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Managed my staff to provide users with technical support for computer problems.
• Evaluated data processing and IT infrastructure proposals to assess project feasibility and requirements.
• Recruited, hired, trained and supervised staff, and participated in staffing decisions.
2012 : 2015
Public Broadcasting Atlanta
Chief Technology Officer (Contractor)
As a contractor, I was responsible for developing a workstation strategy roadmap to encompass workstation rollout of Open PC across all roles that include Webterm, Labor, Western Union, 20/20, ODP & ProPaint to all stores throughout the US & Canada. In addition, I worked closely with Home Depot architects as the project lead throughout the transitional phase of Open PC from windows XP to Windows 7 along with the transition from IE 6.0 to IE 8. Furthermore, I was able to successfully manage the deployment of Microsoft’s latest version of SCCM to be rolled out to the corporate office along with all stores. As a full time Sr. IT Developer, I was a part of the Credit Support team where we were responsible for handling any and all credit/debit related problems. As part of this team, I was responsible for leading and resolving all escalated crisis calls that directly impact the operations of the company’s stores.
2010 : 2012
The Home Depot
Sr. IT Developer
As a Contractor I was responsible for developing a workstation strategy roadmap to encompass workstation virtualization (thin clients), and strategies for desktop imaging, patch management, virus protection, and software distribution. The Subject Matter Expert for all desktop platforms, desktop hardware, and software distribution related initiatives. Ownership for implementing global hardware fault analysis and tracking for PCs; drives root cause analysis of issues. Resolve and manage detailed technical operational issues that have been escalated to the team. Undertake technology evaluations and present results and related business case recommendations to management.
2009 : 2010
Georgia Department of Labor
Sr. Workstation Architect
Company:
Georgia Secretary of State
About
A proactive results-driven IT professional, with 20+ years of progressive and extensive experience in security, systems engineering, coordination, support, programming and project management of information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting, and documentation of LAN/WAN network systems. Strong “hands on” technical knowledge with CISSP, CISM and ITIL certifications. Proven success in budgeting, managing multiple projects and training; as well as, proven leadership capabilities in cutting IT configuration costs and providing workable strategies.
Specialties:
IT Management
IT Security & Risk Management
Identity & Access Management
IT Project Management
Security Operations
Analysis of business Problems/Needs
Critical Thinking
Active Listener
Performance Management
Internal and External Client/Customer Service and Support
Cross-Functional Team Building and Leadership
Trusted Advisor
Coaching/Mentoring/Motivating
Profile Photo
