Kristina Taylor

Information Technology and Services Professional

Chicago, IL, United States

Details

Experience: Managed and analyzed Data Loss Prevention incidents

Assisted security analyst in performing internal investigations

and email collections

Assisted security analysts in resolving remedy tickets

2011 : Present

Ameren Services

Information Security Co - Op

Set up projectors and laptops for conferences

and on campus events

Performed troubleshooting of projectors and computers

issues for instructors, staff, and students

Resolved request tickets

2010 : 2011

Webster University Desktop Tech Services

Lab Assistant

Provided assistance to customers over the phone

Organized files and filed away documents

Used Xactimate tool to draw floor plans and roof plans

2009 : 2009

Genco Construction

Office Assistant

Company: Ameren Services