Leon Guidry
Details
Management Information Systems, General
University of Central Oklahoma
2006 :
Associate of Science (AS)
Information Technology
Oklahoma State University Institute of Technology - Okmulgee
2002 :
• Participate in the planning and design of corporate security architecture.
• Participate in the creation, implementation, maintenance and enforcement of corporate security documents (policies, standards, baselines, guidelines and procedures.)
• Audit existing Information Security controls to validate they are following best practices.
• Participate in the planning and design of an enterprise Business Continuity and Disaster Recovery Plan.
• Maintain up-to-date detailed knowledge of the IT security industry including awareness of new security solutions and attack vectors.
• Recommend and implement new security solutions and any enhancements to existing security solutions in accordance with standard best operating procedures.
• Act as an advocate for the company’s security vision via regular written and in-person communications with associates.
• Provide guidance to the entire IT department on industry best practices and standards.
• Participate in the continual improvement of the corporate Information Security program, which including providing mentorship to the existing InfoSec team.
• Maintain up-to-date baselines for the secure configuration and operations of all in-place devices and solutions.
• Participate in investigations of suspicious activity, legal actions and security related audits
• Provide support for all in-place security solutions.
2022 : Present
ORS Nasco
Sr. Information Security Administrator
Bution Holdco 1, LLC is located in Deerfield, IL, United States and is part of the Management of Companies and Enterprises Industry. Bution Holdco 1, LLC has 200 total employees across all of its locations and generates $393.65 million in sales (USD). (Sales figure is modelled). There are 26 companies in the Bution Holdco 1, LLC corporate family.
Key responsibilities :
• Manage a Domain and User Migration Project.
• Leads a team of 4 people to assist in the Migration Project
• Drive through individually owned projects or as part of larger projects, the implementation of integration products.
• Support in advanced troubleshooting during implementation
• Able to communicate at all levels of business
• Do presentations and create documentation on timelines and tasks
• Identification of new opportunities and suggesting/supporting process efficiencies
Key skills and experience :
Excellent technical problem-solving skills
Able to communicate at all levels of business
Excellent relationship management skills to manage expectations and be a good listener
Excellent presentation skills and strong oral/written communication skills
Identification of new opportunities and suggesting/supporting process efficiencies
Strong commercial awareness and able to sell value
Responsive and good at following up
Good time management skills
Takes responsibility and supports the team
2021 : 2022
ORS Nasco
Desktop Engineer
Energy Transfer, Tulsa, OK (acquired SemGroup)
We are proud to have one of America’s largest energy portfolios with assets reaching coast-to-coast, covering 38 states and an international office in Beijing. Our core operations include transportation, storage and terminalling for natural gas, crude oil, NGLs, refined products and liquid natural gas.
IT Field Client Support
To contribute to client retention by ensuring clients receive timely, professional technical support to field sites and locations in Oklahoma.
• Provide on-site desktop support to field sites and office locations in the Oklahoma area—including assistance with the use of hardware, software, and cloud-based applications.
• Support, monitor, test, and troubleshoot network problems.
• Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.
• Provide backup support for workstation analysis, network administration and network security.
• Assist in defining network and desktop environment policies, procedures and standards.
• Document break/fix activities in Remedy.
• Provide excellent customer service.
• Attend meetings, as required.
• Perform other duties as assigned.
2019 : 2021
Energy Transfer
Field Tech - IT Client Technology
Responsible for providing support for our internal and external nationwide users, for all IT issues. Provide assistance concerning the use of computer hardware, software, printers, mobile phones, email, and operating systems as requested. Work on call during nights and weekends during my scheduled on call.
• Migrates server applications from a project to update to Windows Server 2016/2019.
• Configure end-user computer devices that we use in the environment and work with a Dell vendor.
• Leads a team to configure and implement the Cisco VPN Client from Pulse Secure and other projects.
• Assist with Mobile Device Management using Mobile Iron and cell phone orders.
• Work incoming tickets and answer calls to the Service Desk, document processes and procedures, and do end-user training.
• Troubleshooting and configuration of issues with the Windows environment, printers, network connections, conference systems, smartphone’s etc with end-user training.
• Assist the Server team with doing account creations, servers, VM applications, and end-user Outlook modifications.
• Assist the Security team with audits of AD groups, SharePoint access, approvals, account creations, and running reports for local admin rights on computers.
• Use BMC to create and maintain Software Management System, software, and reports and statistics on computers.
• Use JiJi/Netwrix/PowerShell on Windows Server to run reports and SOX audits.
• Assist the Network team by using Cisco ISE, Cisco Call Manager, and Solar Winds Orion for configuring IP phones and troubleshooting network issues.
• Use SEP admin console to assist with Symantec updates and to allow/restrict devices.
• Part of the team to configure an office to Cisco VOIP from Avaya.
2017 : 2019
SemGroup Corporation
Desktop Support Consultant
Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Write technical specifications for purchase of PCs, desktop hardware and related products.
• Performed onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
• Assessed the need for and implemented performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, ribbon cables, hard drives, RAM, memory chips, CD-ROMs, and so on.
• Collaborated with LAN technicians/network administrators to ensure efficient operation of the company’s desktop computing environment.
• Developed and maintained an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment.
• Created new user accounts, Skype with ECP and 365, and new computers with SCCM.
• Liaised with third-party support and PC equipment vendors.
2017 : 2017
PennWell
Windows Services Specialist
Skills
Active Directory, Altiris Console, Android Support, Antivirus, Applicant Tracking Systems, Arctic Wolf, Break Fix, Cabling, Cisco VPN, Client Side, Communication, CompTIA Network+, Cyberark, Dameware, Firewalls, Hardware, Hardware Support, Help Desk Support, iPhone Support, ITIL Certified, Lumen LPC, Mac, Mimecast, Network Administration, Networking, Patch Management, Print Management, SCCM, Software Documentation, Software Installation, Sophos, System Configuration, Technical Recruiting, Technical Support, Troubleshooting, Video Conferencing, Windows 7, Windows 8, Windows Remote Desktop, Windows XP
About
I received my B.A. in Management Information Systems (MIS) and already have my A.S. in Information Technology (IT). I have used my experience to resolve many technical problems and build rapport with clients. You have to be knowledgeable to be the face of IT.
There are many individuals going into the computer industry. Setting goals that are challenging promotes critical thinking. While in high school, I took two honor classes. I took honor English and Calculus AP. I have already acquired my A.S. in IT and graduated with honors. Phi Theta Kappa International Honor society, Dean’s List, President’s Honor Roll, and The Golden Key International Honor Society are a few of the accomplishments that I have received. I am very dedicated and motivated to my work. Having a can do attitude and always looking forward to work is what I value which sets me apart from the norm.
I informed a business to create an inventory system to track computer equipment to save on unnecessary costs. I also identified an issue related to a large amount of excess, unidentified inventory; recommended tracking/labeling system to management; and implemented a process that resulted in considerable cost savings with purchases from inventory for a period of a little over a year at another place. I have learned that cost savings can be applied through security, inventory control, and asset tracking.
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