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Lisa Nguyen
Information Security and Wireless Admin at Saint Paul College-A Community and Technical College
Osseo, MN, United States
Details
Education:
CyberSecurity Certificate
Cyber/Computer Forensics and Counterterrorism
Saint Paul College-A Community and Technical College
2022 : 2024
Bachelor of Science - BS
Electrical and Electronics Engineering
University of Minnesota
1989 : 1993
Cyber/Computer Forensics and Counterterrorism
Saint Paul College-A Community and Technical College
2022 : 2024
Bachelor of Science - BS
Electrical and Electronics Engineering
University of Minnesota
1989 : 1993
Experience:
Configuring, implementing and Maintaining Virtual Desktop Infrastructure (VDI) for the College.
Perform standard configurations and maintenance tasks on servers to meet the security requirements
Design, implement, and deploy Cisco Wireless solution using Cisco WLC 9800, Cisco ISE Authentication and Cisco Prime.
Identify technical and business issues, recommended appropriate solutions and guide customers through issue resolution.
2013 : Present
Saint Paul College-A Community and Technical College
Information Security and Wireless Admin
Responsible for IT Hardware purchasing
Administration and Management Cisco Wireless using Cisco WISM, ACS and WCS
Workstudy Student Management including interview and hire work-study student as needed, make work-study schedule, assign work to work-study and monitor their performance
Manage Microsoft SMS Software including create new or modifying existing package of software to deploy to users; and remote support
Configure and manage license server for 3rd party software such as Autocad, Solidwork, Profx Tax
2005 : 2012
Saint Paul College-A Community and Technical College
Network Support Specialist
Identify and resolve End-User Support including hardware and software
2000 : 2005
Saint Paul College-A Community and Technical College
Information Technology Desktop Support
Manage, maintain and troubleshoot for Windows NT Services. Identify and resolve performance problems on client workstations. Maintenae and support PCs, perripherals, and network with multiple operating system. Provide technical support to end-users on hardware system and software application
1998 : 2000
Huisken Meats Center
Network Support Specialist
Setup, deliver and maintain Widows 95/98 PCs and software applications. Setup and troubleshooting network printing problem and printers.
1997 : 1998
Davis Typewriter Company, Inc.
Computer Service Technician
Perform standard configurations and maintenance tasks on servers to meet the security requirements
Design, implement, and deploy Cisco Wireless solution using Cisco WLC 9800, Cisco ISE Authentication and Cisco Prime.
Identify technical and business issues, recommended appropriate solutions and guide customers through issue resolution.
2013 : Present
Saint Paul College-A Community and Technical College
Information Security and Wireless Admin
Responsible for IT Hardware purchasing
Administration and Management Cisco Wireless using Cisco WISM, ACS and WCS
Workstudy Student Management including interview and hire work-study student as needed, make work-study schedule, assign work to work-study and monitor their performance
Manage Microsoft SMS Software including create new or modifying existing package of software to deploy to users; and remote support
Configure and manage license server for 3rd party software such as Autocad, Solidwork, Profx Tax
2005 : 2012
Saint Paul College-A Community and Technical College
Network Support Specialist
Identify and resolve End-User Support including hardware and software
2000 : 2005
Saint Paul College-A Community and Technical College
Information Technology Desktop Support
Manage, maintain and troubleshoot for Windows NT Services. Identify and resolve performance problems on client workstations. Maintenae and support PCs, perripherals, and network with multiple operating system. Provide technical support to end-users on hardware system and software application
1998 : 2000
Huisken Meats Center
Network Support Specialist
Setup, deliver and maintain Widows 95/98 PCs and software applications. Setup and troubleshooting network printing problem and printers.
1997 : 1998
Davis Typewriter Company, Inc.
Computer Service Technician
Company:
Saint Paul College-A Community and Technical College
Years of Experience:
28
Skills
Analytical Skills, Cisco Certified Support Technician - Cybersecurity , Leadership, Management, Project Management, Public Speaking, Research, Server Administration, System Administration
About
Seeking a challenging position as an Information Technology/Cybersecurity Professional that will allow me to provide support for users, manage projects, collaborate with project team to build successful solutions.