Lori Higgins
Details
Agile Project Management
Scrum Alliance
2010 : 2010
Saddleback College & U.C. Irvine
1986 : 2000
other
2022 : Present
CxOps, LLC
Compliance & Information Security Manager
Information Security Officer responsible for OceanX information security program, compliance and security best practices, security awareness training and creation and maintenance of security related programs, policies and procedures. Completed 16 annual PCI DSS Assessments to date with 0 failures.
Everyone needs a little security, let me know how I can help!
2016 : 2022
OceanX, LLC
Compliance & Information Security Manager / Information Security Officer
Responsible for G|R's information security program, compliance and security best practices, security awareness training and, creation and maintenance of security related policies and procedures. Completed 11 annual PCI DSS Assessments, 0 failures. It's a tough job but somebody's gotta do it!
2013 : 2016
Guthy|Renker
Compliance & Information Security Manager
Guthy | Renker Fulfillment Services is a turn-key, fully integrated marketing partner offering a complete range of services including fulfillment services, call center solutions, packaging and mailing services, and custom continuity fulfillment. PCI compliant - Tier 1.
Responsibilities include IT Portfolio Project Management, management of IT Fulfillment Solutions (IT Production Operations) and IT Development QC teams, Release Management and Implementation, Incident Management and resolution and Change Control Management. Responsible for annual PCI project management, Requirement controls, Best Practices supporting not only the company but also satisfying PCI, and audit remediation management, tracking and reporting.
As an IT Manager, I am available for, and interface with, our business end-users, business partners, company management, external partners (vendors) and Clients. Agility is embraced and change is delivered in rapid, weekly iterations. Daily stand-ups, weekly meetings and dashboards are utilized to communicate status, remove impediments and keep team members, business partners and management up to date.
In my spare time, additional focus is spent on operational improvements, eliminating waste and increasing automation … all while keeping in mind the need to reduce risk while improving the processes.
Great job, great company!
2008 : 2013
Guthy | Renker Fulfillment Services
Agile Project Manager
Technology Manager responsible for 24/7 Tier II Operations Monitoring team supporting WaMu's premier Loan Origination system supporting $12 billion plus in loan originations annually. Created Operations Monitoring model and dashboards for new offshore team In India responsible for monitoring real time transactions and scheduled production jobs utilizing industry standard tools and best practices.
2007 : 2008
Washington Mutual
Technology Manager - Operations
Skills
Agile Methodologies, Analysis, Business Analysis, Business Process, Business Process Improvement, Change Management, Citrix Metaframe, Disaster Recovery, Enterprise Architecture, Enterprise Software, Information Technology, Integration, IT Management, IT Security Best Practices, IT Strategy, Leadership, LogRhythm, Management, Microsoft Office Suite 2010, ms visual studio team systems, Office 2010, PCI DSS, PMO, PMP, Process Improvement, Program Management, Project Management, Project Management Office (PMO), Project Portfolio Management, Release Management, Requirements Analysis, Requirements Gathering, Risk Management, Scrum, SDLC, Security Management, Six Sigma, Software Development, Software Development Life Cycle (SDLC), Software Documentation, Strategy, Team Building, Team Leadership, Testing, Vendor Management, MS Visual Studio Team, Microsoft Office Suite, Project Portfolio, MS Visual Studio Team Systems
About
I love Information Security!
20+ years of information technology experience with a focus on designing, implementing, and maintaining information security Best Practices and governance (embedding security into the day-to-day processes) with proven, auditable compliance. This experience covers PCI DSS, SOC 1 & 2, SOX and other regulatory or compliance assessments, audit and remediation management, vulnerability management, vendor due diligence and management, and helping others embrace security as an ingrained process.
Also experienced in incident management and remediation, change control management, release management and implementation, business analysis, process improvement, and information technology portfolio and project management utilizing Agile (Scrum) or SDLC processes.
Everyone needs a little security. Let me know how I can help!
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