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Loward Piper
IAM Information Security Analyst at Optiv
Pittsburgh, PA, United States
Details
Experience:
Accuvant and FishNet Security are now Optiv. Please be sure to follow our new page for the latest news : https : //lnkd.in/exQma_H
Optiv Security, Denver, CO
Information Security Analyst
- Performed Information Security tasks for day to day use on clients internal ticketing system
- Developed and delivered new roles and policies for clients subsidiary by analyzing existing roles
- Completed Analysis on company roles to create a clear picture of data classification needs
Created Access Validation Reports for each new roles
Wrote technical documentation on creating roles and integrating changes to the clients IAM application
2015 : Present
Optiv Inc
IAM Information Security Analyst
IAM Operational Specialist
Provided Identity Access Management for client with environment of 60,000 + users across the Globe
Ran the Wintel queue in production environment through ticketing system
Created technical documentation for technical and business users
Ran a technical training course for clients new hires
2014 : 2015
FishNet Security
IAM Operational Support Specialist
• Set up new clients to integrate with eBilling hub electronic invoice system
• Manage consumers expectations for the software through Zendesk Ticketing system
• Communicate with other Time & Billing System Support teams to resolve issues with the integration of their system and the Hub
• Develop and edit code in SQL, XML and XSLT to meet consumers or law firms specific software customization request
• Check Logs to troubleshoot issues that are difficult to spot from the surface
2014 : 2014
eBillingHub
Application SQL Support Analyst
• Streamlined procurement process by creating financial profile of new hire software and hardware needs by department
• Automate inventory management by implementing software solutions and standard work policies to track assets
• Perform daily IT troubleshooting, initial computer configuration, and profile breakdown protocols for all employees
• Manage past, present, and future device inventory; Meraki device management software to monitor device location
2013 : 2014
Branding Brand
Information Technology Support Specialist
• Provide IT Support for the corporate staff of PNC bank nation wide
• Troubleshoot PC and application issues and present a resolve to PNC corporate staff members
• Preserve Identity Management for PNC employees using Oracle Identity Manager and supporting PNC VPN users
• Applications Used : Infoman ticketing system, Oracle Identity Management, Lotus Notes, Cisco Anyconnect VPN
2013 : 2013
Pomeroy
PNC Bank Corporate Helpdesk Analyst
Optiv Security, Denver, CO
Information Security Analyst
- Performed Information Security tasks for day to day use on clients internal ticketing system
- Developed and delivered new roles and policies for clients subsidiary by analyzing existing roles
- Completed Analysis on company roles to create a clear picture of data classification needs
Created Access Validation Reports for each new roles
Wrote technical documentation on creating roles and integrating changes to the clients IAM application
2015 : Present
Optiv Inc
IAM Information Security Analyst
IAM Operational Specialist
Provided Identity Access Management for client with environment of 60,000 + users across the Globe
Ran the Wintel queue in production environment through ticketing system
Created technical documentation for technical and business users
Ran a technical training course for clients new hires
2014 : 2015
FishNet Security
IAM Operational Support Specialist
• Set up new clients to integrate with eBilling hub electronic invoice system
• Manage consumers expectations for the software through Zendesk Ticketing system
• Communicate with other Time & Billing System Support teams to resolve issues with the integration of their system and the Hub
• Develop and edit code in SQL, XML and XSLT to meet consumers or law firms specific software customization request
• Check Logs to troubleshoot issues that are difficult to spot from the surface
2014 : 2014
eBillingHub
Application SQL Support Analyst
• Streamlined procurement process by creating financial profile of new hire software and hardware needs by department
• Automate inventory management by implementing software solutions and standard work policies to track assets
• Perform daily IT troubleshooting, initial computer configuration, and profile breakdown protocols for all employees
• Manage past, present, and future device inventory; Meraki device management software to monitor device location
2013 : 2014
Branding Brand
Information Technology Support Specialist
• Provide IT Support for the corporate staff of PNC bank nation wide
• Troubleshoot PC and application issues and present a resolve to PNC corporate staff members
• Preserve Identity Management for PNC employees using Oracle Identity Manager and supporting PNC VPN users
• Applications Used : Infoman ticketing system, Oracle Identity Management, Lotus Notes, Cisco Anyconnect VPN
2013 : 2013
Pomeroy
PNC Bank Corporate Helpdesk Analyst
Company:
Optiv Inc
About
Self-motivated, detail-oriented, personable individual who seeks to complete tasks and achieve goals that are created or given to him. Highly versatile; quickly acclimate to new environments and responsibilities. Resilient in times of difficulty and understands the value of encouragement and motivation.
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