Mariam Leigh
Details
Digital Forensics/Cyber Security
University at Albany School of Business
2020 : 2021
Bachelor's degree
Computer Science
SUNY Brockport
2020
Associate's degree
Computer Science
Finger Lakes Community College
TIAA
Cybersecurity Incident Response Specialist
• Found creative solutions to resolve end user concerns.
• Resolved and closed help desk tickets efficiently, reducing open ticket count by over 90%.
• Saved company time by streamlining admin duties in Microsoft Office 365 Administration
• Managed 20-30 users accounts per day in Active Directory.
• Researched and implemented Apple Business Manager, the outcome resulting in all devices under
secure control, issuing each user a unique apple ID with the company domain.
• Successfully ensured continuity of computer system services for users in a networked environment.
• Systematically educated users on common security best practices.
• Standardized the set-up of accounts, computers and phones for new hires.
• Troubleshot and fixed day to day user hardware, software and resolved technical issues, sometimes
using remote tools.
2020 : 2020
Epilepsy-Pralid, Inc.
IT Specialist
• Processed 40-60 diet orders daily, paying attention to the detailed instructions to ensure accuracy and satisfaction.
• Successfully assisted dietitians in educating patients on nutrition to improve their overall well-being.
• Logged 200-300 patient meal selections while monitoring patients’ food intakes.
2016 : 2019
University of Rochester Medical Center
Dietetic Technician
Skills
Access Management, Active Directory, Behavioral Analytics, Blue teamer, Computer Forensics, Computer Networking, Crowdstrike Falcon, Customer Service, Cybersecurity, Cybersecurity Analysis, Enterprise IT Infrastructure, Enterprise Network Security, Fireeye, Information Security, Linux, Log Analysis, Networking, Network Protocols, Network Security, Nmap, Office 365, Problem Solving, Risk Management, Security Architecture Design, Security Onion, snort, Splunk, Supervisory Skills, Technical Support, Threat & Vulnerability Management, Ticketing Systems, Troubleshooting, Vulnerability Assessment, Web Application Security, Windows Server, Wireshark
About
Information security professional, passionate about cyber security and knowledgeable in security solutions, protections, and policies. I have a strong background in IT security combined with excellent experience which has enhanced my skills in providing a range of diverse technical solutions in a timely and efficient manner with little to no supervision.
I am a committed lifelong learner, constantly in pursuit of knowledge, while improving and refining my technical skills.
Embracing innovative change all while keeping people Cyber-Safe!
Certified optimist :-)
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