Profiles search
Mark MacLennan
Information Security Analyst at University of Minnesota Foundation
Saint Paul, MN, United States
Details
Experience:
2019 : Present
University of Minnesota
Information Security Analyst
2017 : 2019
University of Minnesota-Twin Cities
Network Infrastructure Coordinator
Manage 3-5 concurrent projects installing VoIP phone systems for business customers. Develop and implement custom solutions based on customer specifications, network characteristics, and integration of existing workflows and technologies.
Dispatch to residential and business locations in order to discover, diagnose, and trouble shoot problems dealing with telephone and internet services. Includes determining the root cause of the issue, the most effective way to correct the issue and implementing measures to prevent recurrence.
2011 : 2017
Velocity Telephone, Inc.
Virtual Office Specialist
Responsibilities included general customer service, checkout duty and stocking.
2010 : 2011
Cub Foods
Customer Service Associate
Field work involved providing assistance to citizens to complete US census forms and detailing information about census operations.
Administrative duties included the collection and processing of over 100 time sheets per day and preparing materials for field staff with hard deadlines while maintaining quality.
2010 : 2010
U.S. Census Bureau
Clerk
University of Minnesota
Information Security Analyst
2017 : 2019
University of Minnesota-Twin Cities
Network Infrastructure Coordinator
Manage 3-5 concurrent projects installing VoIP phone systems for business customers. Develop and implement custom solutions based on customer specifications, network characteristics, and integration of existing workflows and technologies.
Dispatch to residential and business locations in order to discover, diagnose, and trouble shoot problems dealing with telephone and internet services. Includes determining the root cause of the issue, the most effective way to correct the issue and implementing measures to prevent recurrence.
2011 : 2017
Velocity Telephone, Inc.
Virtual Office Specialist
Responsibilities included general customer service, checkout duty and stocking.
2010 : 2011
Cub Foods
Customer Service Associate
Field work involved providing assistance to citizens to complete US census forms and detailing information about census operations.
Administrative duties included the collection and processing of over 100 time sheets per day and preparing materials for field staff with hard deadlines while maintaining quality.
2010 : 2010
U.S. Census Bureau
Clerk
Company:
University of Minnesota
Spoken Language:
English
Profile Photo
