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Martial Tam
Epic Clinical Instructional Designer at Harris Health System
Richmond, TX, United States
Details
Experience:
- Certified in Willow Inpatient (Analyst Track)
- Certified in Willow Ambulatory (Analyst Track)
- Certified in Epic ASAP (Analyst Track)
- Certified in Epic Hospital Outpatient Department (Analyst Track)
- Certified in Willow Inpatient (Training Environment Build)
- Use instructional design methods in the assessment, planning, development, implementation, and evaluation of eLearning (Adobe Captivate), Instructor-Led Training (ILT) manuals, Quick Reference Guides (QRG), & competency assessments
- Credentialed in Beacon Oncology
- Collaborates with Subject Matter Experts (SMEs) to develop course content
- Go Live Support (Beaker, Beacon Oncology, and Willow Ambulatory)
- Develop examples, exercises, scenarios, and questions to engage learners, enhance, and reinforce course content
- With a focus on Blood Administration and Specimen Collection in the Emergency Department, Inpatient Units, Operating Rooms, and Hospital Outpatient Departments
2018 : Present
Harris Health System
Epic Clinical Instructional Designer
- Collaborate with an Information Security Analyst to monitor and track cyber attacks
- Utilize security tools such as IBM’s QRadar and Rapid 7’s InSight IDR
- Review federal laws (e.g., HIPAA and PCI DSS) and security policies and procedures
2017 :
Available upon request
Information Security - Volunteer
- Technical Training of Clinical and Non-Clinical providers in the use of Epic Hyperspace.
- Trained : Emergency Dept., Willow Ambulatory, Inpatient, Ambulatory, Beacon, & OpTime
- Proctored University of Texas (UT) / Baylor College of Medicine (BCM) physician's Epic exam
- Collaborated with Subject Matter Experts (SMEs) and other IT Analyst to develop course content
- Go-Live Support
2014 : 2018
Harris Health System
Epic Principal Trainer / Instructional Designer
- Assisted in the triage of ticket requests
- Help facilitate User Acceptance Testing (UAT) and nursing validations
- Collaborated with IT Analyst on the creation of Reporting Workbench reports
- Conducted an analysis of the workflow of various departments
2014 : 2014
Harris Health System
IT Analyst Intern – Inpatient Team - Clin Doc
- EpicCare EC, Ambulatory, Inpatient, Willow, & Clin Doc
- Instructional Design
- Technical Training
2013 : 2014
Harris Health System
Epic IT Analyst
- Certified in Willow Ambulatory (Analyst Track)
- Certified in Epic ASAP (Analyst Track)
- Certified in Epic Hospital Outpatient Department (Analyst Track)
- Certified in Willow Inpatient (Training Environment Build)
- Use instructional design methods in the assessment, planning, development, implementation, and evaluation of eLearning (Adobe Captivate), Instructor-Led Training (ILT) manuals, Quick Reference Guides (QRG), & competency assessments
- Credentialed in Beacon Oncology
- Collaborates with Subject Matter Experts (SMEs) to develop course content
- Go Live Support (Beaker, Beacon Oncology, and Willow Ambulatory)
- Develop examples, exercises, scenarios, and questions to engage learners, enhance, and reinforce course content
- With a focus on Blood Administration and Specimen Collection in the Emergency Department, Inpatient Units, Operating Rooms, and Hospital Outpatient Departments
2018 : Present
Harris Health System
Epic Clinical Instructional Designer
- Collaborate with an Information Security Analyst to monitor and track cyber attacks
- Utilize security tools such as IBM’s QRadar and Rapid 7’s InSight IDR
- Review federal laws (e.g., HIPAA and PCI DSS) and security policies and procedures
2017 :
Available upon request
Information Security - Volunteer
- Technical Training of Clinical and Non-Clinical providers in the use of Epic Hyperspace.
- Trained : Emergency Dept., Willow Ambulatory, Inpatient, Ambulatory, Beacon, & OpTime
- Proctored University of Texas (UT) / Baylor College of Medicine (BCM) physician's Epic exam
- Collaborated with Subject Matter Experts (SMEs) and other IT Analyst to develop course content
- Go-Live Support
2014 : 2018
Harris Health System
Epic Principal Trainer / Instructional Designer
- Assisted in the triage of ticket requests
- Help facilitate User Acceptance Testing (UAT) and nursing validations
- Collaborated with IT Analyst on the creation of Reporting Workbench reports
- Conducted an analysis of the workflow of various departments
2014 : 2014
Harris Health System
IT Analyst Intern – Inpatient Team - Clin Doc
- EpicCare EC, Ambulatory, Inpatient, Willow, & Clin Doc
- Instructional Design
- Technical Training
2013 : 2014
Harris Health System
Epic IT Analyst
Company:
Harris Health System
Spoken Language:
Chinese (Cantonese), Chinese (Mandarin), English, Spanish
About
Experienced Information Technology Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Computer Repair, Analytical Skills, Microsoft Word, Sales, and Instructional Design. Strong information technology professional with a Master's degree focused in Applied Health Informatics from The University of Texas Health Science Center at Houston.
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