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Michael B. O'Brien, MBA
Remote Access Security Sr. Advisor & Team Lead at Elevance Health
Virginia Beach, VA, United States
Details
Education:
Master of Business Administration (M.B.A.)
General Management
Regent University
2015 : 2017
Bachelors of Science
Computer Electronics Engineering Technology
ECPI University
2008 : 2012
General Management
Regent University
2015 : 2017
Bachelors of Science
Computer Electronics Engineering Technology
ECPI University
2008 : 2012
Experience:
Citrix ADC (NetScaler), Cisco ISE, Pulse Secure VPN, Palo Alto Prisma Access, and Blue Coat Web Content Filtering
• Supervise a team of 7 engineers supporting 6 technologies, providing solutions to complex issues, delegating projects and tasks that are asked of us, ensuring project deadlines are met, and guiding intrapersonal growth with empathy and understanding.
• Serve as a liaison for onboarding information and projects from internal teams and external vendors.
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2023 : Present
Elevance Health
Information Security Sr. Advisor & Team Lead
Citrix ADC (NetScaler), Cisco ISE, Pulse Secure VPN, Palo Alto Prisma Access, and Blue Coat Web Content Filtering
• Supervise a team of 7 engineers supporting 6 technologies, providing solutions to complex issues, delegating projects and tasks that are asked of us, ensuring project deadlines are met, and guiding intrapersonal growth with empathy and understanding.
• Serve as a liaison for onboarding information and projects from internal teams and external vendors.
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2021 : 2023
Elevance Health
Information Security Advisor & Team Lead
2020 : 2021
Elevance Health
Information Security Analyst Sr. & Team Lead
Citrix NetScaler, Cisco ISE, Pulse Secure VPN, and Blue Coat Web Content Filtering
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2019 : 2020
Elevance Health
Information Security Analyst Sr.
Technologies Supported
Citrix NetScaler, Cisco ISE, Pulse Secure VPN, and Blue Coat Web Content Filtering
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2016 : 2019
Elevance Health
Information Security Analyst III
• Supervise a team of 7 engineers supporting 6 technologies, providing solutions to complex issues, delegating projects and tasks that are asked of us, ensuring project deadlines are met, and guiding intrapersonal growth with empathy and understanding.
• Serve as a liaison for onboarding information and projects from internal teams and external vendors.
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2023 : Present
Elevance Health
Information Security Sr. Advisor & Team Lead
Citrix ADC (NetScaler), Cisco ISE, Pulse Secure VPN, Palo Alto Prisma Access, and Blue Coat Web Content Filtering
• Supervise a team of 7 engineers supporting 6 technologies, providing solutions to complex issues, delegating projects and tasks that are asked of us, ensuring project deadlines are met, and guiding intrapersonal growth with empathy and understanding.
• Serve as a liaison for onboarding information and projects from internal teams and external vendors.
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2021 : 2023
Elevance Health
Information Security Advisor & Team Lead
2020 : 2021
Elevance Health
Information Security Analyst Sr. & Team Lead
Citrix NetScaler, Cisco ISE, Pulse Secure VPN, and Blue Coat Web Content Filtering
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2019 : 2020
Elevance Health
Information Security Analyst Sr.
Technologies Supported
Citrix NetScaler, Cisco ISE, Pulse Secure VPN, and Blue Coat Web Content Filtering
• Lead system and network architecture support and the development of requirements, system architecture, and software design of information and network security products and services.
• Design & engineer comprehensive access management and network security technical solutions based on business requirements and defined technology standards.
• Implement and oversee new systems and network security technologies; execute testing plans; provide system and network architecture support; provide technical support to business and technology associates.
• Provide trouble resolution and serve as point of technical escalation on complex problems, act as a subject matter expert among peers, and represent major upgrades and reconfigurations in change control.
• Design & analyze mix of vendor services meeting business and information security requirements and set vendor security strategy and direction.
2016 : 2019
Elevance Health
Information Security Analyst III
Company:
Elevance Health
Years of Experience:
12
Skills
Active Directory, Amazon Web Services (AWS), Asset Management, Business Acumen, Business Analysis, Cisco Identity Services Engine (ISE), Cisco Security, Citrix, Citrix NetScaler, Citrix StoreFront, Citrix XenApp, Citrix XenDesktop, Cloud Computing, Computer Hardware, Computer Repair, Creative Innovation, Customer Service, Decision Making, Desktop Management, Disaster Recovery, Information Security, Information Technology, IT Management, Leadership, Management, Networking, Organization, People Management, Process Management, Project Management, Pulse Secure VPN, Quality Assurance, Relationship Management, Release Management, Software Documentation, Splunk, System Administration, Systems Security, Team Leadership, Teamwork, Technical Documentation, Technical Support, Training, Troubleshooting, Vendor Management, Virtualization, Visio, VMware, Windows, Windows Server
About
Highly ambitious IT engineer with 15+ years of technical and leadership experience. Driven by troubleshooting and resolving issues, and by coaching, leading, and motivating others to their success. Excellent comprehension of leadership, management, human resources, and business acumen.
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