Michael M.
Details
Finance
Bridgewater State University
Responsibilities include :
Strategic Planning, Financial Budgeting, Security, Policy, Change Management, Audit, Compliance, Disaster Recover, Business Continuity, Vendor Management, Project Management, and Process Improvement.
2018 : Present
Pivotal Technology Solutions
Virtual Chief Information Officer / Virtual Chief Information Security Officer
Directed and managed all facets of the technology department for a multi-location law firm, and a subsidiary financial investment company (Nutter Investment Advisors).
• IT Leadership : Developed and maintained IT department’s strategic plan. Created vision and recommendations to Senior Management for IT overhaul and introduction of new technologies. Manage Information Technology team of 15, Litigation Support team of 2, and Law Library team of 4. Hired and developed team members.
• Budget and Cost Efficiency : Planned and managed several operating and capital budgets in excess of $6M combined. Eliminated wasteful spending and reduced budgets.
• Security : Implemented several security tools with artificial intelligence, machine learning, and zero day detection, with a defense in depth architecture to help protect, detect, and respond to security incidents.
• Policies & Standards : Developed the firm’s information security policies and procedures, ISO 27001 policies, Mass PII, 3rd party assessments, risk management, data privacy, and client audits. Responsible for the Firm’s Information Governance strategy.
• Customer Focus : Significantly improved customer satisfaction with support provided by the Help Desk, and the perception of the Information Technology Department.
• Consensus : Build consensus amongst stakeholders on various projects. Work with the Senior Management Team to identify, recommend, develop, implement and support cost-effective technology solutions for all areas of the firm
2013 : 2018
Nutter McClennen & Fish LLP
Chief Information Officer
Provided direction for daily and long-term operations of the IT Department. Developed and maintained the IT departments strategic plan.
• Management : Worked with other department leaders to identify, recommend, develop, implement and support cost effective technology solutions for all components of the firm. Supervised and managed IT staff members and contractors.
• Budget and Cost Efficiency : Planed, established, and managed the IT budget. Increased revenue sources with enhanced cost recovery system.
• Policies & Standards : Established and maintained Information Technology policies and procedures to ensure necessary controls to include change management, use, support, security, fault tolerance, and the development and implementation of IT disaster recovery procedures.
• Project Management : Coordinated all IT projects to ensure timely and accurate completion, communication of status, and successful resolution of issues arising during course of projects.
2001 : 2013
Cetrulo LLP (Formerly Cetrulo & Capone LLP)
Director of Information Technology
Firm Closed July 2001
• Responsible for the IT infrastructure and daily technical operations of a 105 user environment. Administered the IT budget, staff, contractors, and vendors.
• Administered Exchange, NT, UNIX, Citrix MetaFrame, Rightfax and Elite
2001 : 2001
Lane Altman & Owens
Director of MIS
1999 : 2001
Mainspring
Systems Administrator
Skills
Active Directory, Citrix, Civil Litigation, Commercial Litigation, Disaster Recovery, Information Technology, Insurance, Intellectual Property, IT Management, IT Strategy, Leadership, Legal Research, Litigation, Litigation Support, Management, Mediation, Mergers & Acquisitions, Microsoft Exchange, Microsoft Office, Project Management, Security, SharePoint, Software Documentation, Troubleshooting, Windows 7, Windows Server, Paralegals, Client Services, ISO Management Representative, Data Analysis, Project Coordination, CT Summation, Legal Discovery, Time Management, Project Delivery, Data Coding, QuickBase
About
Technology leader with success driving a broad range of information technology initiatives, including an extensive digital transformation, managing complex IT projects, and providing strategic business support. Adept at resolving technical challenges and providing creative solutions in high pressure environments. Trusted advisor to the Executive Board, consensus builder, and strategic business partner, driven to improve efficiencies through process re-engineering and optimization.
Strengths & Accomplishments:
• Transformation: Transformed the technology, policies, and processes across the organization, including automation and workflows. Increased billable hours with new wireless, mobile, remote solutions and efficient workflow improvements. Led my team and external vendors to fully re-engineer and rebuild the entire enterprise, including all hardware, applications, and endpoints. Implemented several new systems, including a Document Management System, HRIS, Financial Intelligence, Client Intake workflow, security infrastructure, system redundancies, Disaster Recovery, and much more.
• Cloud Solutions: Built hybrid cloud with Private Cloud, IaaS, and SaaS.
• Cost Effective Solutions Provider: Significantly reduced IT spending while replacing most services and technology with updated and more relevant technology. Reduced annual operating budget by over 18% with $4M in additional cost savings from aggressive vendor management and contract negotiation.
• Strategic Vision and Planning: Trusted member of Senior Management team responsible for building and managing technology infrastructures that support the organization’s strategic plan.
• Security & Compliance: Developed and implemented information security programs which included policies, controls, assets, technology, applications, systems infrastructure, processes and client audits.
• Vendor & Consultant Management: Primary contact for critical IT vendors and negotiated contracts.
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