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Michelle Marckwardt
VP; Communications Manager II at Bank of America
Charlotte, NC, United States
Details
Experience:
Member of the Corporate Communications team, responsible for communications strategy, content development and program management in support of Global Technology, with a focus on information security.
Develop and execute strategic communications plans to help drive business and team objectives.
Create consistent narratives and talking points to drive message consistency across the company.
Craft engaging and high-quality deliverables including executive communications, briefings, articles, emails, tool kits and videos.
Support a variety of diversity and inclusion efforts across Global Technology, including serving as a representative on diversity and inclusion related councils and workstreams.
Member of the Global Corporate Communications Employee Engagement Council.
2022 : Present
Bank of America
Communications Manager II - Corporate Communications/Global Information Security
Develop and execute communication plans aligned to bank’s vision, values and priorities to deliver on stated company and business goals and priorities; write, edit and manage messaging and outreach; distribute communications to targeted and business-wide audiences.
Create and execute a wide variety of internal communications, including end-user communications, blogs, intranet articles, employee, manager and executive messaging.
Partner with colleagues and agencies to maximize opportunities, manage issues and drive priority programs while creating engaging content.
Support diversity and inclusion, employee satisfaction and employee engagement communication efforts including serving on corporate communications employee satisfaction council.
2020 : 2022
Bank of America
Communications Manager - Corporate Communications
Supported change management and risk efforts for Safety Strategy & Screening Services; managed all team and partner change control compliance and risk review efforts.
Created communications strategy and content for roll-out of Chief Administrative Officer Group Band 6-8 career development program.
2018 : 2020
Bank of America
Process Design Consultant - Global Corporate Security
Responsible for creating centralized event management communications that ensured clear, consistent and timely messaging to key executive-level stakeholders during events that threatened the ability of the bank to deliver on its business strategy.
Served as a communications manager, developing communication strategies, messaging and execution plans that supported the organization’s employee awareness communications and engagement goals.
2017 : 2018
Bank of America
Process Design Consultant - Enterprise Event Response
Served as the communications relationship manager for the cybersecurity operations space within Global Information Security. Ascertained communications needs and opportunities, and planned appropriate communications programs for the cybersecurity operations team, including enterprise data loss prevention, cyber threat monitoring and response, and cybersecurity assessments.
Developed a wide range of communications products for audiences that included executives and employees.
Worked with issue, event and incident management teams to develop communication strategy and deliverables.
Partnered with stakeholders on initiatives and projects that required employee or executive socialization.
2015 : 2017
Bank of America
Communications Manager - Global Information Security
Develop and execute strategic communications plans to help drive business and team objectives.
Create consistent narratives and talking points to drive message consistency across the company.
Craft engaging and high-quality deliverables including executive communications, briefings, articles, emails, tool kits and videos.
Support a variety of diversity and inclusion efforts across Global Technology, including serving as a representative on diversity and inclusion related councils and workstreams.
Member of the Global Corporate Communications Employee Engagement Council.
2022 : Present
Bank of America
Communications Manager II - Corporate Communications/Global Information Security
Develop and execute communication plans aligned to bank’s vision, values and priorities to deliver on stated company and business goals and priorities; write, edit and manage messaging and outreach; distribute communications to targeted and business-wide audiences.
Create and execute a wide variety of internal communications, including end-user communications, blogs, intranet articles, employee, manager and executive messaging.
Partner with colleagues and agencies to maximize opportunities, manage issues and drive priority programs while creating engaging content.
Support diversity and inclusion, employee satisfaction and employee engagement communication efforts including serving on corporate communications employee satisfaction council.
2020 : 2022
Bank of America
Communications Manager - Corporate Communications
Supported change management and risk efforts for Safety Strategy & Screening Services; managed all team and partner change control compliance and risk review efforts.
Created communications strategy and content for roll-out of Chief Administrative Officer Group Band 6-8 career development program.
2018 : 2020
Bank of America
Process Design Consultant - Global Corporate Security
Responsible for creating centralized event management communications that ensured clear, consistent and timely messaging to key executive-level stakeholders during events that threatened the ability of the bank to deliver on its business strategy.
Served as a communications manager, developing communication strategies, messaging and execution plans that supported the organization’s employee awareness communications and engagement goals.
2017 : 2018
Bank of America
Process Design Consultant - Enterprise Event Response
Served as the communications relationship manager for the cybersecurity operations space within Global Information Security. Ascertained communications needs and opportunities, and planned appropriate communications programs for the cybersecurity operations team, including enterprise data loss prevention, cyber threat monitoring and response, and cybersecurity assessments.
Developed a wide range of communications products for audiences that included executives and employees.
Worked with issue, event and incident management teams to develop communication strategy and deliverables.
Partnered with stakeholders on initiatives and projects that required employee or executive socialization.
2015 : 2017
Bank of America
Communications Manager - Global Information Security
Company:
Bank of America
About
Innovative public relations and communications professional with more than 25 years of experience managing and executing all aspects of public relations and communications campaigns. Exemplary communication skills with the ability to initiate and provide leadership, strategic/tactical direction and planning input on all client/business area issues to meet current and anticipated business requirements and objectives. Creative and resourceful manager who thrives in fast-paced and challenging environments. A proactive leader and conscientious team player.
Highlights of Expertise
Integrated Communications
Crisis Communications
Stakeholder Communications
Change Management
Executive Messaging
Event Management
Partnership Marketing
Content Development
Profile Photo
