Michelle Martin
Details
University of Vermont
1998 : 2002
Hebrew SeniorLife
Senior Manager of IT Applications and Information Security
Responsible for managing a team of business and clinical analysts, working with direct reports in performance management and reviews, compiling the budget and project portfolio for the coming year.
• Leadership and Development of Staff : Worked with Human Resources to help pilot new performance review process, working with individual team members on goal setting through regular goal and performance check ins, rather than yearly performance review check in.
• Project Collaboration and Program Management : Work with direct reports, supported departments and IT Director to create project portfolio in Smartsheet, acting as Program Manager helping organize project intake process and overseeing team members in Project Management role, providing support and assistance as needed.
• Budget Planning : Worked to evaluate and eliminate under-utilized systems, helping to reduce operating budget.
2017 : 2021
Hebrew SeniorLife
IT Applications Supervisor
Oversaw small group of systems analysts, assigning and delegating projects as necessary, performing yearly performance reviews and meeting on a regular basis
• Leadership and Development of Staff : Developed and implemented career ladder for supporting group with direction and approval of the IT Director. Fostered a spirit of teamwork
• Project Collaboration and Program Management : Acted as Project Manager for strategic projects including a Cost Accounting and Management Reporting solution and Lab Expansion. Presented, proposed and led initiatives, drove deliverables.
2015 : 2017
Hebrew SeniorLife
Application Team Lead
Day to day support for Meditech Lab, ITS, NMI modules, working as primary Interface Analyst will also providing on call support.
• Project Collaboration and Program Management : Project Manager for Other Vendor Lab Conversions (Converge, Quest), working directly with the Lab Director and his team to build, test and train on new workflows.
• Healthcare Workflow and Systems Knowledge : Established Corepoint Interface Engine used for Laboratory orders and results as well as Admissions, Discharges and Transfers to Other Vendor Systems.
• Leadership and Development of Staff : Mentor for new application analysts, helping cross train in other EHR applications such as eClinicalWorks, Fuji PACs and provided project management guidance and suggestions.
2012 : 2015
Hebrew SeniorLife
Clinical Systems Analyst
Responsible for new implementations, upgrades and support of existing applications for Meditech clinicals and other clinical applications. Direct interaction with vendors and end users, acted as mentor for new employees.
• Leadership and Development of Staff : Worked as a mentor for new Analysts, training them on new applications and introducing them to ancillary departmental workflows.
• Project Collaboration and Program Management : Worked with cross functional managers in Laboratory, Radiology, Cardiology, Pathology and Transcription to optimize or implement new software systems, providing both project management support as well as acting as a lead for both the system build, training and post Go Live support.
• Healthcare Workflow and Systems Knowledge : Worked with Respiratory, Inpatient Rehab, Occupational Health, Dental and Surgery Departments to understand workflows in order to implement a new charge entry system in Meditech ITS.
2006 : 2012
Cambridge Health Alliance
APPLICATIONS ANALYST IV
Skills
Budget Management, Career Development, Clinical Research, Coaching, Coaching & Mentoring, Communication, CPOE, Cross-functional Team Leadership, EHR, Electronic Medical Record (EMR), EMR, Epic Systems, Healthcare, Healthcare Information Technology, Healthcare Information Technology (HIT), Healthcare Management, HL7, Hospitals, Informatics, Meditech, PACS, Software Documentation, Team Management, Troubleshooting
About
With over 20 years of experience in applications and analytics, I am a senior manager of IT Applications and Information Security at Hebrew SeniorLife, a nonprofit organization that provides senior care and services. My mission is to oversee and manage a team of analysts to meet the organization's expectations for productivity, quality, and goal accomplishment.
I have a MicroMasters in Project Management from edX and I am well versed in the project life cycle and Lean methodologies. I have successfully led strategic projects such as a Cost Accounting and Management Reporting solution and a Lab Expansion, using Smartsheet as a program management tool. I have also developed and implemented a career ladder for my supporting group and worked with Human Resources to pilot a new performance review process. I excel at cross-functional communication and collaboration, healthcare workflow and systems knowledge, and budget planning. I am a dedicated leader who is committed to fostering a spirit of teamwork and enabling the best outcomes for the organization and its stakeholders.
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