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Mike Novello
IT Program Execution at Raytheon IDS
Salem, NH, United States
Details
Experience:
2016 : Present
Raytheon IDS
IT Program Execution
•Ensure all Department of Defense classified Information Systems (IS) equipment are configured and maintained to retain DSS certification and accreditation using NISPOM, ISFO as guidance. Review, analyze html audit and firewall logs, configuration, certification and accreditations of Information Systems based upon the Security Technical Implementation Guides (STIG). Experience with Symantec EndPoint, RootkitRevealer, Retina, Wireshark, tcpdump. Familiarity DIACAP. Maintenance of profiles, system and network security plans, network diagrams, hardware baselines, sanitization procedures, privileged user accounts, ntk (need to know) requests, user briefings. Active Directory/Centrify. Maintain IA software compliance, Windows patches (WSUS), risk assessment, Symantec Endpoint Protection upgrades. Experience with the following operating systems; Windows 7, XP, 2K3 and 2K8 Server R2, Red Hat, Solaris.
2016 :
Raytheon Integrated Defense Systems
CyberSecurity
2016 :
CyberSecurity Management at Raytheon (IDS) Integrated Defense Systems
CyberSecurity
Team Lead of IT Services
Raytheon IDS, Woburn MA (01/2005 to 10/2009)
• Team Lead of IT Services ensures efficient and effective professional responses to all Helpdesk tickets. Demonstrated mentoring, leadership, communication and teaming skills. Resourceful, innovative, self motivated, customer focused, independent, analytical and organized. Responsible for diagnosing and evaluating IT problems, recommending and implementing technical solutions, development of end user documentation, and support in a distributed computing environment. Administer helpdesk ticket assignments as Queue Manager.
• Technical Proficiency with 1st, 2nd, and 3rd level end user support, Active Directory, Windows 7, XP, Windows Server 2K3/2K8, WSUS, DLP, Symantec anti-virus and anti-malware, Symantec System Console, TCP/IP DHCP, MS Office- including Visio and Project, building images, SCCM/Win PE/USMT for remote control, Ghost, Lotus Notes, PGP encryption support, VPN and Wi-Fi administration, scripting skills, 6-Sigma specialist, LEAN, R6Sigma Specialist implementation.
• RayCERT 1st responder for LAN contaminations : PC’s, Servers & mobile Smart Devices- Blackberry, in conjunction with Cyber Threat Operations. Participate in identification, analysis, containment, removal of cyber incidents, malware, data leak prevention, virus vulnerability reports.
• Compiled SLA Metrics monthly and distributed to the Service Delivery Manager, IT Services Team.
• Videoconferencing and audio visual equipment- projectors, audio systems, mixer and control equipment. Provided support for eighty-two conference rooms.
•Plan, Design and create Windows images and document specifications and verification results for PC’s/Laptops, lease refresh processes. Project management skills utilized for Enterprise and Cross Business Teams for Windows Image collaboration, CCB (Change Control Board) for Microsoft USMT lease refresh process (migrations). Business continuity planning and validation
2005 : 2009
Raytheon
IT Team Lead
Raytheon IDS
IT Program Execution
•Ensure all Department of Defense classified Information Systems (IS) equipment are configured and maintained to retain DSS certification and accreditation using NISPOM, ISFO as guidance. Review, analyze html audit and firewall logs, configuration, certification and accreditations of Information Systems based upon the Security Technical Implementation Guides (STIG). Experience with Symantec EndPoint, RootkitRevealer, Retina, Wireshark, tcpdump. Familiarity DIACAP. Maintenance of profiles, system and network security plans, network diagrams, hardware baselines, sanitization procedures, privileged user accounts, ntk (need to know) requests, user briefings. Active Directory/Centrify. Maintain IA software compliance, Windows patches (WSUS), risk assessment, Symantec Endpoint Protection upgrades. Experience with the following operating systems; Windows 7, XP, 2K3 and 2K8 Server R2, Red Hat, Solaris.
2016 :
Raytheon Integrated Defense Systems
CyberSecurity
2016 :
CyberSecurity Management at Raytheon (IDS) Integrated Defense Systems
CyberSecurity
Team Lead of IT Services
Raytheon IDS, Woburn MA (01/2005 to 10/2009)
• Team Lead of IT Services ensures efficient and effective professional responses to all Helpdesk tickets. Demonstrated mentoring, leadership, communication and teaming skills. Resourceful, innovative, self motivated, customer focused, independent, analytical and organized. Responsible for diagnosing and evaluating IT problems, recommending and implementing technical solutions, development of end user documentation, and support in a distributed computing environment. Administer helpdesk ticket assignments as Queue Manager.
• Technical Proficiency with 1st, 2nd, and 3rd level end user support, Active Directory, Windows 7, XP, Windows Server 2K3/2K8, WSUS, DLP, Symantec anti-virus and anti-malware, Symantec System Console, TCP/IP DHCP, MS Office- including Visio and Project, building images, SCCM/Win PE/USMT for remote control, Ghost, Lotus Notes, PGP encryption support, VPN and Wi-Fi administration, scripting skills, 6-Sigma specialist, LEAN, R6Sigma Specialist implementation.
• RayCERT 1st responder for LAN contaminations : PC’s, Servers & mobile Smart Devices- Blackberry, in conjunction with Cyber Threat Operations. Participate in identification, analysis, containment, removal of cyber incidents, malware, data leak prevention, virus vulnerability reports.
• Compiled SLA Metrics monthly and distributed to the Service Delivery Manager, IT Services Team.
• Videoconferencing and audio visual equipment- projectors, audio systems, mixer and control equipment. Provided support for eighty-two conference rooms.
•Plan, Design and create Windows images and document specifications and verification results for PC’s/Laptops, lease refresh processes. Project management skills utilized for Enterprise and Cross Business Teams for Windows Image collaboration, CCB (Change Control Board) for Microsoft USMT lease refresh process (migrations). Business continuity planning and validation
2005 : 2009
Raytheon
IT Team Lead
Company:
Raytheon IDS
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