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Mohamed Mohamoud
Security Analyst at Amazon - Bachelors in Data Science / Informatics at University of Washington - Data Analyst - Software Developer - Research Management - Data Scientist - Server base Automation
Seattle, WA, United States
Details
Education:
Informatics - Data science
Information Technology
University of Washington
General Studies
Seattle Central College
High School Diploma
Franklin High School
Information Technology
University of Washington
General Studies
Seattle Central College
High School Diploma
Franklin High School
Experience:
Part of the Global Security Operations Center team at an Amazon corporate building in Seattle, WA
• Utilized access control and alarm monitoring systems to dispatch thousands of alarms and ensure safety and security for Amazon buildings around the globe.
• Detected, analyzed, and alerted the correct personnel of any incidents which may have impacted the client’s people, products, property, or brand image
• Followed standard operating procedures for managing a variety of incidents from a local level to global crisis.
• Wrote, assigned, and edited trouble tickets to escalate issues to the correct specialists.
• Compiled daily reports and incident reports to assist internal employees and inform stakeholders of important events.
• Audited security cameras to ensure proper functionality and coverage for assurance.
• Worked in a team environment and supported each other to provide better workflow.
• Provided customer service and solutions to all types of problems from all types of Amazon employees and vendors.
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The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
2019 : Present
Allied Universal
Information Security Analyst
Meal Preparation : The line worker is skilled in the art of crafting flavorful meals, using fresh ingredients, and following Chipotle's recipes and portion guidelines.
Customer Service : They provide excellent customer service by greeting customers with a smile, answering questions about the menu, and accommodating special dietary requests.
Food Safety : Ensuring food safety and maintaining cleanliness in their work area is of utmost importance. Line workers adhere to proper food handling and sanitation procedures.
Ingredient Management : They restock ingredients as needed to maintain a smooth and efficient service line, ensuring all options are readily available for customers.
Speed and Efficiency : Line workers work quickly and efficiently to serve customers promptly during busy periods, maintaining a sense of urgency without compromising quality.
Teamwork : Collaboration with other team members is crucial to ensure a seamless flow of service. Line workers communicate effectively and assist their colleagues when needed.
Cash Handling : In some locations, line workers might also handle cash transactions and process payments accurately.
Upselling and Promotion : Line workers may engage in upselling by recommending add-ons or promoting seasonal items to enhance the customer experience.
Clean-Up : After the shift, line workers help with cleaning and organizing the dining area and kitchen for the next day of service.
Flexibility : They must be adaptable to changing circumstances, such as handling large crowds or menu changes, and possess the ability to work in a fast-paced, high-energy environment.
Overall, a Chipotle line worker is an essential team member, responsible for creating a positive impression on customers by delivering flavorful meals with excellent service.
2017 : 2019
Chipotle Mexican Grill
Chief
• Utilized access control and alarm monitoring systems to dispatch thousands of alarms and ensure safety and security for Amazon buildings around the globe.
• Detected, analyzed, and alerted the correct personnel of any incidents which may have impacted the client’s people, products, property, or brand image
• Followed standard operating procedures for managing a variety of incidents from a local level to global crisis.
• Wrote, assigned, and edited trouble tickets to escalate issues to the correct specialists.
• Compiled daily reports and incident reports to assist internal employees and inform stakeholders of important events.
• Audited security cameras to ensure proper functionality and coverage for assurance.
• Worked in a team environment and supported each other to provide better workflow.
• Provided customer service and solutions to all types of problems from all types of Amazon employees and vendors.
----------
The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
2019 : Present
Allied Universal
Information Security Analyst
Meal Preparation : The line worker is skilled in the art of crafting flavorful meals, using fresh ingredients, and following Chipotle's recipes and portion guidelines.
Customer Service : They provide excellent customer service by greeting customers with a smile, answering questions about the menu, and accommodating special dietary requests.
Food Safety : Ensuring food safety and maintaining cleanliness in their work area is of utmost importance. Line workers adhere to proper food handling and sanitation procedures.
Ingredient Management : They restock ingredients as needed to maintain a smooth and efficient service line, ensuring all options are readily available for customers.
Speed and Efficiency : Line workers work quickly and efficiently to serve customers promptly during busy periods, maintaining a sense of urgency without compromising quality.
Teamwork : Collaboration with other team members is crucial to ensure a seamless flow of service. Line workers communicate effectively and assist their colleagues when needed.
Cash Handling : In some locations, line workers might also handle cash transactions and process payments accurately.
Upselling and Promotion : Line workers may engage in upselling by recommending add-ons or promoting seasonal items to enhance the customer experience.
Clean-Up : After the shift, line workers help with cleaning and organizing the dining area and kitchen for the next day of service.
Flexibility : They must be adaptable to changing circumstances, such as handling large crowds or menu changes, and possess the ability to work in a fast-paced, high-energy environment.
Overall, a Chipotle line worker is an essential team member, responsible for creating a positive impression on customers by delivering flavorful meals with excellent service.
2017 : 2019
Chipotle Mexican Grill
Chief
Company:
Allied Universal
Years of Experience:
7
Skills
Communication, Critical Thinking, Data Analysis, Report Writing, Triage
About
Welcome to my LinkedIn page, currently looking for internships in the Data Analysts/Science role.
Contacts:
Email: Momohamud001@gmail.com
Undergraduate student in Data Analytics and Computer Science looking for internship experience . Skilled in Java, JavaScript, C, HTML, Python, Data Processing, Data Visualization, SQL, R, Data Management. Eager to provide data driven solutions to solve business needs without miscommunication with stakeholders. With Data Science experience I can also perform advanced analytics on large data sets. Creating interactive user friendly websites also falls under my expertise. Please feel free to connect and learn more!
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