Monica Stewart
Details
Information Technology
University of Phoenix
2001 : 2006
Buncombe County Government
Cybersecurity GRC Manager
2018 :
Buncombe County Government
IT Security GRC Manager
2015 :
Buncombe County
IT Service Desk Manager
Responsible for the oversight and daily operation for the Information Technology environment for Blue Ridge Bone and Joint.
• Short term and long term strategic planning, developing best practices and Project Management.
• Served as appointed HIPAA Security Officer. Conducted HIPAA security training company-wide.
•Planning and executing major IT initiatives to include : Replace of all company network equipment and installing a managed network with Cisco switches and routers. Upgraded Virtual environment and VOIP installation.
•Budgeting to include : Forecasting, Cost-benefit analysis, cost-effectiveness analysis and ROI
•Some Server administration – Windows Server 03/08, Exchange 2003/2010, VMware virtualization
•Supervision of IT personnel and contractors
Significant accomplishments :
•Created a five-year strategic plan and extensive IT project list that included detailed steps to achieve : increased bandwidth, heightened security, hardware longevity, compliance, redundancy, DR and other increased efficiencies through the use of technology.
•Created IT operating budget and forecasted budget five years out.
•Implemented an entire managed network, removing 75+ unmanaged switches and personally configured and installed Cisco layer two and three switches.
•Through virtualization and network segmentation, created an entire test environment. Eliminating installation of application and database upgrades/patches directly to the live environment.
•Prepared network for VoIP telephone system. Planned, budgeted, managed and directly executed many of the tasks for this project which included extensive network infrastructure improvements including : nearly 100 Cat6 data drops, removal of switches/hubs and new outdoor fiber installation between building locations.
•Set up dual internet connections at both internet facing locations and installed Cisco routers to utilize dual WANs and failover.
2013 : 2015
Blue Ridge Bone and Joint
IT Director
Position included responsibility for implementing and maintaining all aspects of Information Technology operations of the entities making up Carolina Adventist Retirement Systems. Position included managing complex projects, management and oversight, system security, stability and availability in a 24x7 environment.
•Responsible for all aspects of IT operational management, including budget, contract and vendor management, short and long term strategic planning
•Evaluating, deploying all IT systems and projects
•Responsible for all aspects of telecommunications including cellular, local service, long distance, toll free, IP telephony and video conferencing
•Windows Server 2003/2008 configuration and support, Microsoft Exchange Server 2010 Server support
•LAN/WAN support and device configuration and management (all Cisco managed switches, routers and wireless access points)
Significant Accomplishments :
-Single-handedly spearheaded 66,000 square foot new construction project. Responsible for all technology related aspects of the new building to include : Reading blueprints and modifying design based on technology needs, placing over 200 data ports, designing server room and all remote telecom rooms, placed all wireless access points, wall kiosks and their mounting (with specific regard to aesthetics), all telecommunications, televisions, CCTV system and camera placement, fiber connectivity to other buildings on campus and video/intercom door release system.
-Solely planned, budgeted, managed and assisted in the execution of two new VoIP telephone system installs. Both projects included extensive network infrastructure changes. Configured all networking equipment (Cisco 2960’s), managed cabling contractors for inside and outside cabling needs, to make LANs and WANs stable for VoIP communications.
2011 : 2013
Carolina Adventist Retirement Systems, Inc.
IT Director
Skills
accounting, budget forecasts, budget management, capital budgeting, Cisco Systems Products, cisco technologies, disaster recovery, hipaa, Information Security, Information Technology, internal controls, it audit, it infrastructure management, it management, it project implementation, it risk management, it security policies & procedures, leadership, Management, microsoft exchange, microsoft office, network administration, Network Security, project management, risk assessment, sarbanes-oxley act, sas70, Security, servers, software documentation, strategic planning, technical support, troubleshooting, vmware infrastructure, Windows Server, Cisco IOS, Cisco Firewall Security, Cisco Routers, Cisco Wireless, IT Infrastructure, IT Project, IT Security Policies
About
19+ years IT experience including: 14 years of hands-on technical experience, 11 years Information Security, 9 years of IT Management experience including: short and long term strategic planning and budgeting (up to $1M), 6 years IT Project Management to include new construction projects
Industry specific experience: Accounting industry (12 years), Healthcare (10 years), Manufacturing (5 years), financial institutions (5 years)
-Cisco technologies, VMware Virtualization, Windows Server 03/08, Group Policy Management, Exchange 2003/2010, PBX: ShoreTel, Mitel, NEC, IT Risk Management and Compliance: HIPAA, Meaningful Use, IT SOX, FDICIA
-Excellent Interpersonal skills - interact well with all levels of personnel from end-users to Board of Director level
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