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Monte Jackson
Cybersecurity Cloud Administrator for FHLB of Dallas
Dallas, TX, United States
Details
Experience:
2022 : Present
First Home Loan Bank of Dallas
Cybersecurity Cloud Administrator
Managed and configured security access controls for corporate network, keycard door access system, and privilege distribution from Active Directory. Provided training on safe practices through quarterly simulated phishing emails. Troubleshooting hardware and commonly used applications. Project management. Network engineering, maintenance, configuration, and troubleshooting. Active Directory new user creation and maintenance. Workstation setup. Printer troubleshooting. Voip phone and conference system configuration and troubleshooting. A/V setup and troubleshooting. Iphone and Android setup and troubleshooting. Point of Sales kiosk configuration and troubleshooting as well as SOX compliance training for Shopify usage. Provide end user support and training through document creation and in person instruction.
2020 : 2022
Northwest Lineman College
Senior Information Technology Specialist
Troubleshooting hardware and commonly used applications. Project management. Network engineering, maintenance, configuration, and troubleshooting. Workstation setup. Printer troubleshooting. Voip phone and conference system configuration and troubleshooting. A/V setup and troubleshooting. Iphone and Android setup and troubleshooting.
2018 : 2020
A-MAX Auto Insurance
IT Support Specialist
Data entry into testing web application. Crawled web application for issues and errors.
2018 : 2018
Per Scholas
CompTIA A+ Certified Tech
Used Windows operating system to scan incoming freight trailers to ensure accurate store delivery.
Scanned products to ensure inventory accuracy.
Troubleshot Operating Systems, scanners and workstations.
Troubleshot conveyor system to ensure continuous flow of product throughout the warehouse.
Was responsible for operating power equipment and using hydrogen recharge stations.
2011 : 2018
Walmart Distribution Center
Loader/Unloader
First Home Loan Bank of Dallas
Cybersecurity Cloud Administrator
Managed and configured security access controls for corporate network, keycard door access system, and privilege distribution from Active Directory. Provided training on safe practices through quarterly simulated phishing emails. Troubleshooting hardware and commonly used applications. Project management. Network engineering, maintenance, configuration, and troubleshooting. Active Directory new user creation and maintenance. Workstation setup. Printer troubleshooting. Voip phone and conference system configuration and troubleshooting. A/V setup and troubleshooting. Iphone and Android setup and troubleshooting. Point of Sales kiosk configuration and troubleshooting as well as SOX compliance training for Shopify usage. Provide end user support and training through document creation and in person instruction.
2020 : 2022
Northwest Lineman College
Senior Information Technology Specialist
Troubleshooting hardware and commonly used applications. Project management. Network engineering, maintenance, configuration, and troubleshooting. Workstation setup. Printer troubleshooting. Voip phone and conference system configuration and troubleshooting. A/V setup and troubleshooting. Iphone and Android setup and troubleshooting.
2018 : 2020
A-MAX Auto Insurance
IT Support Specialist
Data entry into testing web application. Crawled web application for issues and errors.
2018 : 2018
Per Scholas
CompTIA A+ Certified Tech
Used Windows operating system to scan incoming freight trailers to ensure accurate store delivery.
Scanned products to ensure inventory accuracy.
Troubleshot Operating Systems, scanners and workstations.
Troubleshot conveyor system to ensure continuous flow of product throughout the warehouse.
Was responsible for operating power equipment and using hydrogen recharge stations.
2011 : 2018
Walmart Distribution Center
Loader/Unloader
Company:
First Home Loan Bank of Dallas
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