Nathaniel Failla
Details
Computer Systems Networking and Telecommunications
Western Michigan University
2017 : 2020
• Adhere to strict TSA security compliance guidelines.
• Manage and maintain company backup infrastructure.
• Manage vulnerabilities of all infrastructure and endpoints.
• Maintain company cyber incident response plan, including annual testing of plan.
• Respond to security incidents reported by third-party partner using Securonix SIEM solution.
• Support cybersecure culture through KnowBe4 phishing training and annual cyber incident tabletops.
• Keep informed on latest cybersecurity news and trends.
2022 : Present
Wolverine Pipe Line Company
Cybersecurity Specialist
• Provide end user support for 100 employees spread across the United States.
• Maintain local network that includes vSphere cluster, Synology NAS, Meraki firewall, Cisco switches, etc.
• Maintain hybrid cloud network that includes AWS, Microsoft Azure, and Office 365.
• Manage several AWS client environments containing sensitive financial data.
• Secure company data by enforcing good patch management practices, deploying endpoint security (Comodo One), and maintaining critical infrastructure.
• Document problems, solutions, and processes.
2021 : 2022
SalesPage Technologies
System Administrator
• Provide software and hardware support of computers, VoIP phone system, and printers.
• Manage Kaspersky Endpoint Security for the entire company.
• Manage the network using Active Directory, Microsoft Exchange, Group Policy, Microsoft Server, etc.
• Monitor network performance to respond to connectivity issues.
• Worked with a team in the transition to a VoIP phone system.
• Worked with a team to deploy 100+ computers during the Windows 7 End of Life.
2018 : 2021
Seelye Auto Group
CIS Administrator
Skills
Active Directory, Adjust Quickly to Change, Amazon Web Services (AWS), Analytical Skills, Calm Under Pressure, Cloud Computing, Computer Hardware, Computer Hardware Troubleshooting, Cross-team Collaboration, Database Administration, Database Development, Database Integration, Documenting Problems, Solutions, Processes, End-user Support, Information Security, Innovation , Interpersonal Skills, Linux System Administration, Make Quick Decisions with Limited Information, Microsoft Azure, Microsoft Exchange, Microsoft Office, Monitoring Network Performance, Needs Assessment, Network Administration, Network Security, Network Troubleshooting, Office 365, Problem Solving, Software Troubleshooting, SQL, Synology, Systems Administration, Technical Support, VMware vSphere, Voice over IP (VoIP), Windows, Windows Administration
About
I am a professional in the field of Information Technology and Cybersecurity. I have been in IT since 2018 where I scored my first help desk job. I loved it! Help desk proved to be an amazing opportunity to get some hands-on experience while I finished college. In 2020, I graduated with my Bachelor of Business Administration in Computer Information Systems from Western Michigan University.
Since graduation, I've held several different positions with differing responsibilities. Initially, I took a promotion at Seelye Auto Group from help desk to a CIS Administrator role. Basically, I was in charge of all endpoints that touched the network. I was soon offered a position at a software development company, SalesPage Technologies, where I worked in a DevOps role for about a year. It was fantastic experience and I learned a ton working with such a complex network. Once I hit that year mark, I received a call from a recruiter to come work for Wolverine Pipe Line as a Cybersecurity Specialist. I've known from day 1 that cybersecurity was where I wanted to end up, so it was an easy decision. I've recently hit my 1 year milestone at Wolverine, and I love working in the realm of cybersecurity.
I hold a BBA in Computer Information Systems from Western Michigan University. Additionally, I have the Certified in Cybersecurity certification offered through ISC2. I am continuing my education in my own time and am planning to gain more certifications in the future.
My skills I've acquired include: Active Directory, Microsoft Exchange (On-premise and Exchange Online), Windows Server 2012R2-2022, Ubuntu, vSphere, Synology, Meraki firewalls, Cisco switching, AWS, Azure, O365, Duo MFA, Veeam, Auvik, SentinelOne, WSUS, InTune, Cisco Umbrella, Barracuda email filter, 1Password, Bitwarden, KnowBe4
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