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Neil J.
Software Engineer
Ventura, CA, United States
Details
Experience:
2021 : Present
The Trade Desk
Security Software Engineer
2019 :
The Trade Desk
Information Security Analyst
2018 :
The Trade Desk
IT Professional
Apple Inc
Technician
• ACMT (Applecare Certified Mac Technician) and ACIT (Applecare Certified iOS Technician)
• Apple Mobile Device Certified- Well versed in current technology.
• Problem Analyst- Problem solve hardware/software issues- provide repairs.
• Training- Provide one-to-one, and group product/procedures training.
• Customer Service- Required to take detailed notes for repairs and tickets. Build and strengthen the relationship between product and buyer by resolving issues and providing insight to the customers.
• Technical Department Organization- Managed heavy flow of appointments for the repair department, including scheduling, keeping staff on time, as well as customer satisfaction.
2012 : 2018
Apple
Technical Specialist
The Trade Desk
Security Software Engineer
2019 :
The Trade Desk
Information Security Analyst
2018 :
The Trade Desk
IT Professional
Apple Inc
Technician
• ACMT (Applecare Certified Mac Technician) and ACIT (Applecare Certified iOS Technician)
• Apple Mobile Device Certified- Well versed in current technology.
• Problem Analyst- Problem solve hardware/software issues- provide repairs.
• Training- Provide one-to-one, and group product/procedures training.
• Customer Service- Required to take detailed notes for repairs and tickets. Build and strengthen the relationship between product and buyer by resolving issues and providing insight to the customers.
• Technical Department Organization- Managed heavy flow of appointments for the repair department, including scheduling, keeping staff on time, as well as customer satisfaction.
2012 : 2018
Apple
Technical Specialist
Company:
The Trade Desk
Spoken Language:
English
About
My knowledge of current technology and customer/product relationships within Apple, as well as my skills in project/event planning would be an asset to any team. My strengths include quickly adapting to new situations and transitioning from one project to another, strong communication and technology skills, and the ability to create a productive and positive work environment. I am accustomed to handling sensitive, confidential records. I problem solve forward and provide solution-oriented outcomes while working independently or with a team.
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