Profiles search
Nick Hall
Information Security Consultant at KeyBank
Albany, NY, United States
Details
Education:
Bachelor's Degree
Journalism, Women's Studies
SUNY New Paltz
2004 : 2008
Journalism, Women's Studies
SUNY New Paltz
2004 : 2008
Experience:
- Analyze and assess new vulnerabilities as they emerge using both established industry metrics and knowledge of company infrastructure.
- Build, maintain, and run scanning infrastructure for vulnerabilities on prem and on the cloud.
2022 : Present
KeyBank
Information Security Consultant
- Work as part of a team that designs, implements, and maintains a large enterprise scale Windows Server infrastructure.
- Support and maintenance of Microsoft DNS, DHCP, Azure Ad Connect, and Active Directory Federation Services
- Administer a modern and large scale server infrastructure that implements multiple solutions and is constantly changing.
- Responsible for staying on top of security and compliance of environment in an ever changing security landscape.
- Deliver server solutions for other teams while adhering to internal standards set in place to ensure efficiency and security.
2014 :
KeyBank
Windows Server Engineer
- Enterprise Operations Center is first line of defense for network and server alerting. My role was specialized to focus on Windows servers and on assistance for the Windows Server team.
- Role required intimate understanding of a large enterprise infrastructure from both a server perspective and a network perspective in order to diagnose any problems.
- Needed an intimate understanding of which top tier groups supported which pieces of the infrastructure.
- Monitored automated alerting, analyzed problems and acted swiftly to determine impact, priority, and what action needed to be taken.
- Provided a communication bridge between support groups to solve complicated issues if unable to solve.
- Took role of recovery manager for high priority issues due to shift being after hours.
- Made own judgement calls without involving management due to hours.
- Demonstrated ability to rotate job roles with team members when needed, and take on role of supporting UNIX and network environments. Frequently performed multiple roles at once.
- Acted as part of gate keeping for production changes to environment.
- Became skilled with Microsoft Active Directory and server architecture during this time.
- Worked with DNS, DHCP, AD, and Windows 2000-2012 environments in a massive scale, mutli-site infrastructure.
2013 : 2014
KeyBank
Nightshift IT Operations Engineer
- First tier support of technology for Key Bank.
- Became skilled in identifying problems quickly, and efficiently resolving them or escalating them to appropriate upper tier.
- Developed strong ability to see trends and analyze small details.
- Kept up with and supported all new software changes within company.
- Worked as a team to keep internal knowledge base up to date and accurate.
- Supported corporate transition from XP era Microsoft desktop platforms and tools to Win7 era.
2010 : 2013
KeyBank
Helpdesk
2003 : 2010
Price Chopper Supermarkets
Front End Supervisor and Customer Service
- Build, maintain, and run scanning infrastructure for vulnerabilities on prem and on the cloud.
2022 : Present
KeyBank
Information Security Consultant
- Work as part of a team that designs, implements, and maintains a large enterprise scale Windows Server infrastructure.
- Support and maintenance of Microsoft DNS, DHCP, Azure Ad Connect, and Active Directory Federation Services
- Administer a modern and large scale server infrastructure that implements multiple solutions and is constantly changing.
- Responsible for staying on top of security and compliance of environment in an ever changing security landscape.
- Deliver server solutions for other teams while adhering to internal standards set in place to ensure efficiency and security.
2014 :
KeyBank
Windows Server Engineer
- Enterprise Operations Center is first line of defense for network and server alerting. My role was specialized to focus on Windows servers and on assistance for the Windows Server team.
- Role required intimate understanding of a large enterprise infrastructure from both a server perspective and a network perspective in order to diagnose any problems.
- Needed an intimate understanding of which top tier groups supported which pieces of the infrastructure.
- Monitored automated alerting, analyzed problems and acted swiftly to determine impact, priority, and what action needed to be taken.
- Provided a communication bridge between support groups to solve complicated issues if unable to solve.
- Took role of recovery manager for high priority issues due to shift being after hours.
- Made own judgement calls without involving management due to hours.
- Demonstrated ability to rotate job roles with team members when needed, and take on role of supporting UNIX and network environments. Frequently performed multiple roles at once.
- Acted as part of gate keeping for production changes to environment.
- Became skilled with Microsoft Active Directory and server architecture during this time.
- Worked with DNS, DHCP, AD, and Windows 2000-2012 environments in a massive scale, mutli-site infrastructure.
2013 : 2014
KeyBank
Nightshift IT Operations Engineer
- First tier support of technology for Key Bank.
- Became skilled in identifying problems quickly, and efficiently resolving them or escalating them to appropriate upper tier.
- Developed strong ability to see trends and analyze small details.
- Kept up with and supported all new software changes within company.
- Worked as a team to keep internal knowledge base up to date and accurate.
- Supported corporate transition from XP era Microsoft desktop platforms and tools to Win7 era.
2010 : 2013
KeyBank
Helpdesk
2003 : 2010
Price Chopper Supermarkets
Front End Supervisor and Customer Service
Company:
KeyBank
Years of Experience:
21
Skills
Active Directory, Collaborative Problem Solving, Communication, DHCP, Disaster Recovery, DNS, Enterprise IT Infrastructure, Incident Management, IT Operations, Management, Project Engineering, Servers, System Administration, Technical Documentation, Vendor Management, Virtualization, Visio, Windows Server
Profile Photo
