Nicky Conyers
Details
ECPI University
1999 : 2002
Psychology
Virginia Commonwealth University
1992 : 1996
Kutak Rock
Information Security Assessor
Diversity Committee :
Recommended and spearheaded the implementation of the first ever Law Day for the Richmond office. Law Day allows the office to partner with a community organization to expose youth from under-represented cultures and communities to a career in law. Law Day included a tour of the Richmond law office and a tour of the United States District Court Eastern District of Virginia located in Richmond, Virginia. It was such a success that other Kutak Rock offices have adopted Law Day and it is being submitted for a national Law Firm Diversity Award.
Suggested and coordinated holiday gift baskets for a nonprofit organization located in Richmond, Virginia for families in transition.
2014 :
Kutak Rock
Committee Member
Provide primary IT support for Richmond, Washington, DC and Philadelphia offices for a national law firm.
Provide first and second-level support for network integration issues.
Triage first, second and third level support for Helpdesk tickets.
Provide support for PC's, laptops, printers, scanners, copiers, cellphones, smartphones, Blackberries, Mi-Fi, wireless access points and audio-video equipment.
Designed video conferencing system for the Richmond office. Met with Managing Partner to identify needs, wants and priorities. Balanced office operational requirements with the Firm's technical requirements while staying within budget. Designed a system that allowed ease of use for staff with the ability to easily upgrade for future technological changes.
Develops and administers the deployment schedule for various software and hardware upgrades.
Coordinate the installation and upgrade of various network hardware, including Cisco switches, HP servers and routers, with the Network Engineer.
Conducts forensic analysis on an as-needed basis for litigation teams.
Performs ethical hacking as needed utilizing approved technologies and best practices.
Manages Active Directory, Exchange and Blackberry accounts.
Conducts root-cause analysis for various recurring or challenging issues.
Provides business analysis for litigation team to ensure proper solutions are implemented for clients.
Conducts new-hire training, one-on-one skills training and office-wide multi-skills training.
Provide e-discovery support of litigation teams through research, forensics analysis, mitigating spoliation risks and ensuring proper chain of custody of evidence.
2011 : 2021
Kutak Rock
Legal Support Specialist II
Coordinated and managed a cross-functional team that implemented desktop faxing.
Project manager for various small and medium-sized projects that consisted of providing financial analysis, ROI analysis, needs assessment and process engineering.
Created Quality Assurance process for software implementation which resulted in high quality deliverables that reduced customer down time.
Performed proof-of-concept testing and feasibility studies to identify best technical solution with minimal financial impact.
Identified and mitigated security risks involving Active Directory accounts and Multifunctional Printers. Maximized these opportunities by establishing security standards and processes.
1998 : 2010
VHDA
Sr. PC Analyst
Skills
Active Directory, Analysis, Application Packaging, Business Analysis, Citrix, Computer Forensics, Computer Hardware, Data Analysis, Databases, Data Destruction, E-Discovery Consulting, Editing, Financial Analysis, Human Resources, Legal Research, Management, Microsoft Office, MS Project, Network Hardware, Networking, Operating Systems, Process Improvement, Project Management, Research, Return on Investment, Risk Management, Root Cause Analysis, SharePoint, System Administration, Team Building, Team Leadership, Technical Writing, Time Management, Training, Trend Analysis, Troubleshooting, Vendor Management, Virtual PC, Visio, Windows
About
I am a dedicated and self-motivated IT professional with extensive technical and business experience. Detail focused, results-oriented, and adaptable team member with strong analytical and communication skills. I have proven to be fiscally responsible while aligning technical solutions with business strategies and company's vision. I have leveraged my technical skills with my business acumen to identify opportunities for introducing the latest technologies while reducing operational costs.
Possesses outstanding leadership skills and exceptional intuition which assists in working with various project teams to accomplish goals.
Fully adept at conducting technical business analysis and process reengineering.
Broad technical knowledge with desktop, printers, server, LAN and WAN, and telecommunications combined with a strong propensity to master new technologies.
Always researching latest technology and business trends and best practices.
Outstanding public speaker, delivering training and communicating project plans to executives at all levels. Able to clearly and respectfully communicate technical issues and ideas to nontechnical executives and users and achieve support for goal.
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