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Nihk Chong
Information Security Specialist at Cherokee Federal
Chantilly, VA, United States
Details
Education:
Bachelor's degree
Management Information Systems, General
Virginia Tech
1992 : 1997
Management Information Systems, General
Virginia Tech
1992 : 1997
Experience:
2023 : Present
National Park Service
Information Security Specialist
Monitor and maintain National Park Service’s McAfee ePO servers and Symantec Endpoint Protection Servers. Update McAfee and Symantec products and policies as required from DOI. Assist with Microsoft BitLocker Encryption and Defender for Endpoint deployment. Created and customized BigFix fixlets and actions.
• Managed McAfee ePO 5.10
- Upgraded ePO 5.9 to 5.10.
- Created backups and exported recovery files before decommissioning the ePO servers.
• Bigfix
- Created Bigfix fixlets to assist with software uninstalls.
- Run and monitor fixlet actions.
• Monitoring the Microsoft Defender Portal
- Assist with Defender installation and updating issues
- Tracking firewall rules
• Administered the ePO and Symantec databases running on Microsoft SQL servers.
- Configured SQL backup jobs.
- Troubleshoot and resolved drive space issues.
2020 : 2023
Cherokee Federal
Information Security Specialist
• Managed McAfee ePO 5.9.
- Upgraded ePO 5.3 to 5.9.
- Migrated policies, settings and tasks to new server.
• Configured and deployed McAfee Drive Encryption 7.X and File & Removable Media Protection 5.X software.
- Checked in new software and created tasks to deploy updates.
- Removed outdated software and extensions on ePO console.
• Troubleshoot installation, configuration and operational issues for McAfee ePO agents on Windows and Apple laptops.
• Administered the ePO database running on Microsoft SQL server.
- Configured SQL backup jobs.
- Troubleshoot and resolved drive space issues.
2017 : 2020
NuAxis Innovations
Information Security Specialist
• Monitored all daily requests on Microsoft Identity Management 2016 (MIM 2016).
- Customized workflows to include email notifications for user creation process.
- Check to make sure user update requests are being approved or denied.
- Confirmed user creation process and approvals are logged for security audit purposes.
• Update MPRs and workflows in MIM 2016 to meet client’s requirements.
- Adding new attributes to sync from AD to HR database or vice versa.
- Customize email response templates.
- Update inbound and outbound sync rules.
- Edit PowerShell scripts in customized workflows.
- Edit RCDCs in XML to improve user interaction with the MIM portal.
• Confirmed all MIM 2016 management agents sync activities were successful.
- Create new MA for new data source.
- Troubleshoot issues where MA is not pulling in data.
- Update attribute flows from metaverse to data source or vice versa.
• Configured, deployed, and managed McAfee ePO 5.3.
• Maintain and update virus protection software for over 16000 systems on a daily basis.
• Monitoring alerts and updating the security team of infected files.
• Enabled Lync policies for all new users.
• Monitor Lync servers for network issues.
2009 : 2017
SAVA, LLC
Senior System Engineer
National Park Service
Information Security Specialist
Monitor and maintain National Park Service’s McAfee ePO servers and Symantec Endpoint Protection Servers. Update McAfee and Symantec products and policies as required from DOI. Assist with Microsoft BitLocker Encryption and Defender for Endpoint deployment. Created and customized BigFix fixlets and actions.
• Managed McAfee ePO 5.10
- Upgraded ePO 5.9 to 5.10.
- Created backups and exported recovery files before decommissioning the ePO servers.
• Bigfix
- Created Bigfix fixlets to assist with software uninstalls.
- Run and monitor fixlet actions.
• Monitoring the Microsoft Defender Portal
- Assist with Defender installation and updating issues
- Tracking firewall rules
• Administered the ePO and Symantec databases running on Microsoft SQL servers.
- Configured SQL backup jobs.
- Troubleshoot and resolved drive space issues.
2020 : 2023
Cherokee Federal
Information Security Specialist
• Managed McAfee ePO 5.9.
- Upgraded ePO 5.3 to 5.9.
- Migrated policies, settings and tasks to new server.
• Configured and deployed McAfee Drive Encryption 7.X and File & Removable Media Protection 5.X software.
- Checked in new software and created tasks to deploy updates.
- Removed outdated software and extensions on ePO console.
• Troubleshoot installation, configuration and operational issues for McAfee ePO agents on Windows and Apple laptops.
• Administered the ePO database running on Microsoft SQL server.
- Configured SQL backup jobs.
- Troubleshoot and resolved drive space issues.
2017 : 2020
NuAxis Innovations
Information Security Specialist
• Monitored all daily requests on Microsoft Identity Management 2016 (MIM 2016).
- Customized workflows to include email notifications for user creation process.
- Check to make sure user update requests are being approved or denied.
- Confirmed user creation process and approvals are logged for security audit purposes.
• Update MPRs and workflows in MIM 2016 to meet client’s requirements.
- Adding new attributes to sync from AD to HR database or vice versa.
- Customize email response templates.
- Update inbound and outbound sync rules.
- Edit PowerShell scripts in customized workflows.
- Edit RCDCs in XML to improve user interaction with the MIM portal.
• Confirmed all MIM 2016 management agents sync activities were successful.
- Create new MA for new data source.
- Troubleshoot issues where MA is not pulling in data.
- Update attribute flows from metaverse to data source or vice versa.
• Configured, deployed, and managed McAfee ePO 5.3.
• Maintain and update virus protection software for over 16000 systems on a daily basis.
• Monitoring alerts and updating the security team of infected files.
• Enabled Lync policies for all new users.
• Monitor Lync servers for network issues.
2009 : 2017
SAVA, LLC
Senior System Engineer
Company:
National Park Service
Years of Experience:
15
Skills
Servers, System Administration, Troubleshooting, Windows, Windows Server
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