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Quyen Vuong
Information Security at Freddie Mac
Centreville, VA, United States
Details
Experience:
•Provide security access administration for UNIX (Solaris, Linux, and AIX), Lotus Notes and VPN platforms.
•Create and manage shared mail-in databases, generic mailbox IDs and resources.
•Perform Lotus Notes account creation for all user and system accounts, audit security access requests to ensure compliance with Freddie Mac policies and standards.
•Manage access modification to all UNIX and Lotus Notes group membership.
•Participate in 24 x 7 on-call support for access issues to UNIX and Lotus Notes client, server and RDBMS impacting the production environment.
•Provide progress reports to management and revise or develop documentation.
•Troubleshoot RSA/ACE VPN security and connectivity issues.
•Working with Access Recertification team to de-provision system ids, users ids, netgroups and groups on NIS and local servers.
•Supporting customer requests using the Identify Management System (ISR) and Remedy Incident Ticketing System.
•Provisioning accounts to the sudoer file to enforce predefined command to the Unix platform.
•Through the Access Recertification process, de-provision accounts on behalf of the resources owners through the Monthly Privilege User Access process, Financial System Applications process, and Annually Business Security Requirement process.
•Provisioning and de-provisioning accounts to Quest System (VAS), single sign-on (SSO) for UNIX authenticating through AD.
•Update Desktop Procedures, create new procedures
•Write test case, and perform UAT testing for upgrade or new notes database, and new system (OIM).
•Provide data collection as part of SOX financial and in-scope critical applications validation of all groups, members, and assigned permissions.
•Attend and provide control evidence to Internal Audit, PBC, and PWC
•Interview for filling Unix and Lotus Notes/VPN administrator position
•Upload export new token (seed) file into ACE server
•Cleanup (remove) old tokens from ACE server
•Reset/change user’s pin in ACE
•Add/delete users from ACE
2007 : Present
Freddie Mac
Information Security Spec (Unix/Notes/VPN/Blackberry)
*Designing, coding, testing, evaluating, implement, maintains, and delivering complex business process and financial management systems on multiple computer-based platforms.
*Process account creation and grant access, reset password from ticketing system.
*Update access control list for new database. Create application for Security that’s run blast to bring back members information from Mainframe.
*Analyzes information, evaluates the feasibility, develops the technical specifications for the solution and determines the most appropriate platform on which to develop and deliver the application/solution. During the development cycle, actively involves the customer to solidify requirements and review the process to ensure the solution : functions as required by the customer; anticipates organizational impact; and is consistent with department standards, established methodologies and practices, and corporate objectives. Works with the customer to develop and implement a formal test plan designed to ensure on-time solution delivery. Monitors and reports on the status of projects. Anticipates and identifies issues that impede reaching project goals; implements corrective actions.
*Maintains solutions implemented. Reviews existing applications to determine if modifications or enhancements are required and to address changes in business procedures or supporting technologies. Ensures that applicable technologies are being fully exploited to improve the effectiveness of the solutions. Investigates new technologies to determine if their implementation would improve service to the customer or enhance the division’s ability to rapidly deploy new solutions.
*Provides consulting, support services and training to customers to raise their awareness of the capabilities of the various technologies and to assist them in identifying opportunities for new or enhanced business solutions.
2004 : 2007
Navy Federal Credit Union
Solutions Analyst
•Backing up data files on main server, monitoring system usage
•Plan and implement recommended solutions, and develop procedures and guidelines
•Responsible for testing changes and additions to the system operating software. Serves as subject matter specialist with responsibility to solve system network operating problems. Independently provides support to users on any as needed basis by analyzing and developing subroutines to improve specific input and output requirements.
•Analyzes reports and documentation to identify faults and create solutions. Uses related software capabilities to create inventory management reports affecting financial matters, stock management and accountability, stock distribution and requisition processes.
•Collaborates with the software vendor to develop new methods and system improvements.
•Develop and customize on demand reports, completes database queries for Inventory Management Supervisor and others using Excel software and Crystal Report software.
•Supervises processes for automated system modification and trouble ticket tracking. Supervises web page development to include design and maintenance of the branch Internet site. Supervises data entry of all system user tables and employee system access levels. Administers the system trouble ticket process between Supply and the system provider vendor for any system related problems that need resolution. Establish test plans for all systems to ensure reliability and performance and direct quality assurance testing. Analyze system capacity and utilization and recommend needed upgrades.
•Provides basic operational, technical and administrative support to the Supply branch's Intranet sites by analyzing, designing, developing and maintaining Web pages in accordance with Navy Federal Credit Union standards. Maintain and working on Supply Branch website using NetObjects TeamFusion 2000.
2002 : 2004
Navy Federal Credit Union
Network/Database System Administrator
•Create and manage shared mail-in databases, generic mailbox IDs and resources.
•Perform Lotus Notes account creation for all user and system accounts, audit security access requests to ensure compliance with Freddie Mac policies and standards.
•Manage access modification to all UNIX and Lotus Notes group membership.
•Participate in 24 x 7 on-call support for access issues to UNIX and Lotus Notes client, server and RDBMS impacting the production environment.
•Provide progress reports to management and revise or develop documentation.
•Troubleshoot RSA/ACE VPN security and connectivity issues.
•Working with Access Recertification team to de-provision system ids, users ids, netgroups and groups on NIS and local servers.
•Supporting customer requests using the Identify Management System (ISR) and Remedy Incident Ticketing System.
•Provisioning accounts to the sudoer file to enforce predefined command to the Unix platform.
•Through the Access Recertification process, de-provision accounts on behalf of the resources owners through the Monthly Privilege User Access process, Financial System Applications process, and Annually Business Security Requirement process.
•Provisioning and de-provisioning accounts to Quest System (VAS), single sign-on (SSO) for UNIX authenticating through AD.
•Update Desktop Procedures, create new procedures
•Write test case, and perform UAT testing for upgrade or new notes database, and new system (OIM).
•Provide data collection as part of SOX financial and in-scope critical applications validation of all groups, members, and assigned permissions.
•Attend and provide control evidence to Internal Audit, PBC, and PWC
•Interview for filling Unix and Lotus Notes/VPN administrator position
•Upload export new token (seed) file into ACE server
•Cleanup (remove) old tokens from ACE server
•Reset/change user’s pin in ACE
•Add/delete users from ACE
2007 : Present
Freddie Mac
Information Security Spec (Unix/Notes/VPN/Blackberry)
*Designing, coding, testing, evaluating, implement, maintains, and delivering complex business process and financial management systems on multiple computer-based platforms.
*Process account creation and grant access, reset password from ticketing system.
*Update access control list for new database. Create application for Security that’s run blast to bring back members information from Mainframe.
*Analyzes information, evaluates the feasibility, develops the technical specifications for the solution and determines the most appropriate platform on which to develop and deliver the application/solution. During the development cycle, actively involves the customer to solidify requirements and review the process to ensure the solution : functions as required by the customer; anticipates organizational impact; and is consistent with department standards, established methodologies and practices, and corporate objectives. Works with the customer to develop and implement a formal test plan designed to ensure on-time solution delivery. Monitors and reports on the status of projects. Anticipates and identifies issues that impede reaching project goals; implements corrective actions.
*Maintains solutions implemented. Reviews existing applications to determine if modifications or enhancements are required and to address changes in business procedures or supporting technologies. Ensures that applicable technologies are being fully exploited to improve the effectiveness of the solutions. Investigates new technologies to determine if their implementation would improve service to the customer or enhance the division’s ability to rapidly deploy new solutions.
*Provides consulting, support services and training to customers to raise their awareness of the capabilities of the various technologies and to assist them in identifying opportunities for new or enhanced business solutions.
2004 : 2007
Navy Federal Credit Union
Solutions Analyst
•Backing up data files on main server, monitoring system usage
•Plan and implement recommended solutions, and develop procedures and guidelines
•Responsible for testing changes and additions to the system operating software. Serves as subject matter specialist with responsibility to solve system network operating problems. Independently provides support to users on any as needed basis by analyzing and developing subroutines to improve specific input and output requirements.
•Analyzes reports and documentation to identify faults and create solutions. Uses related software capabilities to create inventory management reports affecting financial matters, stock management and accountability, stock distribution and requisition processes.
•Collaborates with the software vendor to develop new methods and system improvements.
•Develop and customize on demand reports, completes database queries for Inventory Management Supervisor and others using Excel software and Crystal Report software.
•Supervises processes for automated system modification and trouble ticket tracking. Supervises web page development to include design and maintenance of the branch Internet site. Supervises data entry of all system user tables and employee system access levels. Administers the system trouble ticket process between Supply and the system provider vendor for any system related problems that need resolution. Establish test plans for all systems to ensure reliability and performance and direct quality assurance testing. Analyze system capacity and utilization and recommend needed upgrades.
•Provides basic operational, technical and administrative support to the Supply branch's Intranet sites by analyzing, designing, developing and maintaining Web pages in accordance with Navy Federal Credit Union standards. Maintain and working on Supply Branch website using NetObjects TeamFusion 2000.
2002 : 2004
Navy Federal Credit Union
Network/Database System Administrator
Company:
Freddie Mac
About
Specialties: Software and Application:
Lotus 1-2-3, Lotus Notes, Lotus Freelance Graphics, Lotus Approach, CRT Session,Pine Electronic Mailing System, WS_FTP95 LE (FTP), PurchasingNet, WebEx, Faxing, Flash, Dreamweaver, Network Workbench, Matlab, NetObjects TeamFusion 2000, Flex, IBM Web Content Manager, Rational, Remedy
Databases:
Oracle, Access, Crystal Reports, PurchasingNet Database, Graphic Software and Hardware, IBM Lotus
Notes/Domino, IntelliPrint, Cognos Impromptu, TeamStudio, RSA ACE
Profile Photo
