Ray Garcia
Details
California State Lottery
Information Security Officer
I helped support the agency's administrative staff and top tier users. With that, I provide a full range of desktop, software, and server support to over 200 employees. I was also tasked with implementing Windows 10 and Office 365 into the agency's standard technology of operation. I also coordinated documentation of IT procedures within the agency to ensure standardized methodology.
2015 : 2020
California Environmental Protection Agency
Information Technology Service Desk Team Lead
2015 : 2020
California Environmental Protection Agency
Information Technology Services Specialist
I helped maintain and and administer the California Integrated Water Quality System (CIWQS) while also providing first line support for both internal and external users. I also provided desktop and software support to the departments headquaters and statewide staff.
2013 : 2015
State Water Resources Control Board
Information Systems Technician
I help develop the learning procedures and tools for both internal and civil knowledge. These tools are based on the learning with video games approach as they are developed as stand-alone games with direct information on the laws and procedures surrounding the Department of Fair Employment and Housing.
2012 : 2013
Department of Fair Employment and Housing
Technical Support and Development
About
I have a driving passion for information technology and electronic entertainment. I've worked in the Information Technology field for 10+ years now and have loved every second of it. I've developed experience in both the state government world as well as the private sector and have gained a wealth of knowledge from both areas. During my time, I have helped develop industry leading technology and services to help users succeed in both the civil rights world and the technical administration world. From AAA title video games, to fully articulated cloud-based filing system I have brought projects from simple ideas on paper to full fledged, functioning products. In short, I have great communication skills and am just a kind, passionate, guy who loves what he does and every day that he does it.
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