Ryan Thomas

Information Security Engineer at Parkview Health

Bluffton, IN, United States

Details

Education: Bachelor of Applied Science (BASc)

Business Administration and Management, General

Indiana Wesleyan University

2012 : 2016

Associate of Arts and Sciences - AAS

Information Systems Technology

Community College of the Air Force

2018 : 2020

Associate of Science (AS)

Allied Health Diagnostic, Intervention, and Treatment Professions

Community College of the Air Force

2009 : 2013

Experience: Responsible for monitoring and protecting Parkview’s information security environment, identifying, and responding to potential risks, and mitigating those risks to maintain optimal security levels while protecting the organization’s sensitive information. Manages the development, implementation, and oversight of Parkview Health’s information security policies and procedures to support the Information Systems (IS) Department. Develops, installs, tests, and operates intrusion detection systems. Manages network vulnerability scans utilizing various tools to conduct web-content filtering, systems monitoring, and other security-related functions. Continually monitors security audit and intrusion detection system logs for system and network anomalies. Conducts software security risk and vulnerability assessments to determine deviations from acceptable configurations or policies. Proactively assesses the risk level and develops and/or recommends appropriate mitigation countermeasures in operational and non-operational situations. Performs as a security leader to assist with promoting security awareness across the health system.

Serves as a key player in incident response and remediation. Analyzes and improves situational awareness and incident response capabilities. . Manages and deploys security technology platforms. Evaluates capabilities to identify gaps against our security standards and drive gap resolution. Works closely with Cyber Defense teams to develop and integrate custom playbooks, use cases, and workflows. Creates resources, documentation, and training materials to help both the security operations and other teams. Works with other internal and external teams to forge new and improve existing partnerships. Works with external stakeholders such as law enforcement, cyber insurers, lawyers and more, as needed. Keeps current on information security threat intelligence and industry news to determine Parkview’s best approach for dealing with new trends.

2018 : Present

Parkview Health

Information Security Engineer

Perform routine system checks, analyze network performance, and identify root causes for reported issues to ensure proper functionality of all network computer hardware and software. Establish and maintain Tactical Data Link severs, clients, and inflight equipment. Improve operations by integrating base communications systems to streamline processes. Establish preventative maintenance schedules, maintain compliance with maintenance schedules, and perform unscheduled repairs when warranted. Report all security incidents to management and develop corrective measures and technology solutions to minimize impact on productivity. Install, configure, and manage software, operating systems, and applications, and perform information technology-based support functions for all local units.

2017 :

Air National Guard

Client Systems Technician

Design customer programs to improve visibility of Coca-Cola branded products. Develop sales strategies and plans to ensure achievement of monthly, quarterly, and annual goals. Consult with Key Decision-Makers and account managers for prospective clients to coordinate marketing strategies, schedule sales calls, assess clients’ needs, and analyze the sales promotion programs or customized program that fits their business objectives. Adjust sales techniques to penetrate new markets. Manage operating and marketing budgets by monitoring sales reports and tracking all activity.

2017 : 2018

Coca-Cola Bottling Co. Consolidated

District Sales Manager

The District Sales Manager will have full responsibility for sales execution in all local, regional and national assigned accounts

Responsible for the execution of all sales priorities and initiatives

Understand P&L and manage budgets

Responsible for identifying and developing core talent, including stewardship of the People Development Forum at the Account Manager level

Coach and develop the team of direct reports while ensuring a culture of learning and development exists throughout the selling organization

Responsible for relationships with accounts serving as the connection point with Sales area leadership in operations

Regular interaction with store level and local chain leaders

Accountable for selling in and adherence to calendar marketing agreements. Provide feedback to the national customer teams

Execute and fulfill all channel, package and pricing plans provided by the Commercial Leadership COE

Provide a feedback loop to the department team and Director of Sales on marketplace conditions (includes competition, channel plans, pricing, architecture)

Represent Company in local government / community forums, as needed, on issues that impact our business

Drive Live Positively initiatives in field - Provide inspirational leadership and ensure execution of all engagement initiatives (e.g., Town Halls) across the MU to drive strong employee engagement

2016 : 2017

The Coca-Cola Company

District Sales Manager

I managed the daily sales and merchandising activities of all merchandisers, ensuring coverage for all routes in assigned territory, called in relief employees to cover call-offs, and provided field assistance for large orders. Regularly updated employees on merchandising standards within the assigned geographic area. Mentored team members through field support, ride-along’s, and solo assignments. Scheduled ‘random’ onsite visits to account locations, ensuring adherence to merchandising standards. Provided feedback on best practices and time management techniques to maximize daily coverage opportunities. Monitored expenses and managed labor and OPEX budget.

2014 : 2016

The Coca-Cola Company

Merchandising Supervisor

Company: Parkview Health

Years of Experience: 15

Skills

bmc remedy, CompTIA Security+, Critical Thinking, Customer Service, Cybersecurity, EMR, First Aid, Healthcare, Healthcare Management, Health Education, HIPAA, Hospitals, information security, Information Technology, IT Operations, Leadership, Leadership Development, Linux, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, Nessus, network management applications, Office Administration, Outlook, Patch Management, Phlebotomy, Policy, PowerPoint, project planning, Public Speaking, quality assurance, Red Hat Linux, requirements gathering, Sales, Team Building, Teamwork, Tenable , Tenable.SC, Time Management, Training, vmware, Cpr Certified, Data Entry, Medical Records, BLS, Vital Signs, Patient Education, Fitness, Clerical Skills, IV, File Management, Filing, Fax, Telephone Skills, Analysis, Inpatient, kali linux

About

I’m a highly skilled technical professional with expertise in troubleshooting network failures, diagnosing and repairing computer and software issues, and ensuring satisfaction for both internal and external clients. Well-equipped in providing Tier 1 and Tier 2 problem resolution for all service tickets, incoming call requests, and email correspondences related to technological issues. Expert in all phases of troubleshooting including research, interpretation, analysis, and resolution of technical problems for several major product categories, operating systems or networking environments.

In my current role, I established preventative maintenance strategies and schedules, to routinely monitor system and network performances to minimize system downtime. I’ve created reporting mechanisms to document all security incidents and develop corrective measures and technology solutions to minimize impact on productivity.

I take pride in developing technical solutions that resolve ongoing issues, and streamline processes, preventing the long-term effects continuously repairing failing systems.