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Sharon Esters
Information Security Administrator - Contractor at Capital One
Chicago, IL, United States
Details
Education:
Master Certification in Computer Security
Computer and Information Systems Security/Information Assurance
Illinois Institute of Technology
2009 : 2010
Computer Operations and Management
College of Automation
Computer and Information Systems Security/Information Assurance
Illinois Institute of Technology
2009 : 2010
Computer Operations and Management
College of Automation
Experience:
• Onsite Contractor hired to work on the RACF team that successfully migrated HSBC’s US credit card and retail operations IDs to CapitalOne.
• Providing Cross Company access for HSBC accounts that will be migrated over to CapitalOne at a later date.
• Use Vanguard Administrator and RACF jobs for RACF administration.
• Oncall support using GSD and HPSM tickets to troubleshoot user access issues.
• Review requested datasets and High Level Qualifiers to ensure users are granted requested and approved access.
• Ensured that request are approved and completed within the SLA’s and adhere to the company’s security standards and policies.
• Grant users access to Emergency IDs with the Password Auto Repository (PAR), UNIX servers and Active Directory.
2012 : Present
Capital One
Information Security Administrator - Contractor
• Completed daily account provisioning/de-provisioning within established SLA’s across multiple platforms for internal partners and external clients.
• Created, managed and monitored security groups and membership for production and test applications, network applications and Citrix.
• Updated and monitored Microsoft SharePoint site with information for other Security Analyst, on-shore and off-shore.
• Completed assigned projects as scheduled that included replacing breached RSA SecurID tokens in North America, India, and Europe
• Ensured all work was processed in compliance with The Northern Trust Company Security policy and regulatory audit controls.
2011 : 2011
Northern Trust Company
Data Security Analyst -Contractor
• Provided access and ID Management for over 150,000 internal and external client IDs on Microsoft Windows, IBM Mainframe and UNIX platforms.
• Ensured accuracy and compliance with the organization’s security policies, standards and service level agreements, during ID creation.
• Managed security projects, coordinated external audits and developed and maintained standard operating procedures.
• Served as an advisor to the customer and their application team and made recommendations in order to optimally deploy security controls with the customer’s computing environment.
• Provided Second-level support, on call 24 x 7 for Security access issues in the US, UK and India.
• Backup Administrator for the Security Database Access group, tasks included mapping security groups, applying licenses and updating model lists on multiple platforms.
• Participated in the successful migration of 1,800 IDs from the internal corporate domain into the client commercial domain in Active Directory.
• Incident response; Participated in root cause analysis and triage calls to respond, manage and resolve incidents.
2002 : 2009
Acxiom
System Security Administrator
Installed application and software changes through Changeman software
Scheduled and monitored daily jobs via CA-7 and CA-11.
Monitored CCmail post offices and CC mobile connectivity.
Monitored Network activity and reported outages or discrepancies to my supervisor.
Member of the Disaster Recover team
1995 : 1997
Tribune Company
Client Service Representative/Help Desk Analyst
Responsible for production jobs being completed before deadline and meeting Service Level Agreements.
Supervised 3rd shift activities and scheduled appropriate staffing for Chicago and Oakbrook Data Centers.
Documented all equipment malfunctions and job abends, via problem management system.
Created nightly and weekly backups on IBM Mainframe and AS/400 Systems
1980 : 1994
Brach's Confections
Shift Analyst /Senior Systems Operator
• Providing Cross Company access for HSBC accounts that will be migrated over to CapitalOne at a later date.
• Use Vanguard Administrator and RACF jobs for RACF administration.
• Oncall support using GSD and HPSM tickets to troubleshoot user access issues.
• Review requested datasets and High Level Qualifiers to ensure users are granted requested and approved access.
• Ensured that request are approved and completed within the SLA’s and adhere to the company’s security standards and policies.
• Grant users access to Emergency IDs with the Password Auto Repository (PAR), UNIX servers and Active Directory.
2012 : Present
Capital One
Information Security Administrator - Contractor
• Completed daily account provisioning/de-provisioning within established SLA’s across multiple platforms for internal partners and external clients.
• Created, managed and monitored security groups and membership for production and test applications, network applications and Citrix.
• Updated and monitored Microsoft SharePoint site with information for other Security Analyst, on-shore and off-shore.
• Completed assigned projects as scheduled that included replacing breached RSA SecurID tokens in North America, India, and Europe
• Ensured all work was processed in compliance with The Northern Trust Company Security policy and regulatory audit controls.
2011 : 2011
Northern Trust Company
Data Security Analyst -Contractor
• Provided access and ID Management for over 150,000 internal and external client IDs on Microsoft Windows, IBM Mainframe and UNIX platforms.
• Ensured accuracy and compliance with the organization’s security policies, standards and service level agreements, during ID creation.
• Managed security projects, coordinated external audits and developed and maintained standard operating procedures.
• Served as an advisor to the customer and their application team and made recommendations in order to optimally deploy security controls with the customer’s computing environment.
• Provided Second-level support, on call 24 x 7 for Security access issues in the US, UK and India.
• Backup Administrator for the Security Database Access group, tasks included mapping security groups, applying licenses and updating model lists on multiple platforms.
• Participated in the successful migration of 1,800 IDs from the internal corporate domain into the client commercial domain in Active Directory.
• Incident response; Participated in root cause analysis and triage calls to respond, manage and resolve incidents.
2002 : 2009
Acxiom
System Security Administrator
Installed application and software changes through Changeman software
Scheduled and monitored daily jobs via CA-7 and CA-11.
Monitored CCmail post offices and CC mobile connectivity.
Monitored Network activity and reported outages or discrepancies to my supervisor.
Member of the Disaster Recover team
1995 : 1997
Tribune Company
Client Service Representative/Help Desk Analyst
Responsible for production jobs being completed before deadline and meeting Service Level Agreements.
Supervised 3rd shift activities and scheduled appropriate staffing for Chicago and Oakbrook Data Centers.
Documented all equipment malfunctions and job abends, via problem management system.
Created nightly and weekly backups on IBM Mainframe and AS/400 Systems
1980 : 1994
Brach's Confections
Shift Analyst /Senior Systems Operator
Company:
Capital One
Years of Experience:
35
Skills
Access, ACF2, Active Directory Experience, Citrix, Computer Security, Data Center, Disaster Recovery, Information Security, RACF, Remedy Ticketing System, Security, SharePoint, Software Documentation, Technical Support, Troubleshooting, Unix, vantive
Profile Photo
