Shayna Otto
Details
North American Lighting, Inc.
Information Security Analyst
Administers and supports various server operating systems including Linux, Windows and VMWare
• Installs, configures, and troubleshoots physical and virtual servers
• Develops specifications for new server hardware and infrastructure designs
• Makes decisions/recommendations and provides input on server equipment purchases and usage
• Designs, documents, analyzes, and configures physical and virtual production server environment
• Performs moves, adds and changes of physical equipment, as required
• Develops, maintains, and oversees compliance with server security policies
• Monitors server environment and plans for expansion, consolidation, and redesign
• Works closely with network engineers to ensure that environments are tuned appropriately
• Leads special projects in areas of expertise, as required
• Mentors, coaches, and provides technical direction to junior staff, as necessary
• Stays current with industry best practices and technological advances
• Orders and maintains supplies, as required
2016 : 2020
North American Lighting, Inc.
IT Systems Engineer
• Organize material and complete writing assignments according to set standards.
• Edit, standardize or make changes to existing policies, documentation and diagrams.
• Confer with other departments, plant and corporate executives to establish technical specifications and to
determine subject material to be developed for publication.
• Review published materials and recommend revisions or changes in scope, format, content and methods of
reproduction.
• Observe various IT activities to determine operating procedure and detail.
• Arrange for typing, duplication and distribution of material.
• Use programs such as Microsoft Visio to create and edit diagrams
2014 : 2016
North American Lighting, Inc.
IT Technical Writer
• Follow regular teacher's lesson plans in a way that ensures consistency and optimal learning, and that
encourages students to participate
• Assign classwork and homework as necessary, according to lesson plans
• Modify teaching styles to fit the learning styles of various students
• Maintain a well-managed classroom and positive learning environment
• Supervise students out of class such as in the hallways and in the cafeteria
• Create lesson plans, grade classwork, homework and tests and attend parent-teacher conferences (only for
long-term sub assignments)
2013 : 2014
Kelly Services
Substitute Teacher
• Making myself available at all hours to the transfer students in the College of Technology.
• Going above and beyond to see that the transfer students are adjusting to ISU.
2012 : 2013
Indiana State University
Student Advocate
About
Experienced Information Technology professional with a demonstrated history of knowing and applying a variety of concepts, practices, and procedures. Works under general supervision and performs a variety tasks that are complex in nature. Relies on experience and judgment to plan and accomplish goals that require a wide degree of evaluation, originality, latitude, and independent judgment. Skilled in PowerShell, Active Directory, Exchange Server, VMware, Cisco AMP, Cisco ISE, InsightVM, ITSM, Office 365 Suite of Applications, Cisco IronPort, Group Policy, and Print Management Services. Strong information technology professional with two Bachelor of Science (B.S.) degrees in Information Technology and Technology and Engineering Education from Indiana State University. Working toward a Master of Science (M.S.) in Electronics and Computer Engineering Technology at Indiana State University.
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