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Stephanie Spencer
Team Lead - Information Security Engineering at Blue Cross Blue Shield of North Carolina
Durham, NC, United States
Details
Experience:
2022 : Present
Blue Cross NC
Information Security Engineering Team Lead
2015 : 2022
Blue Cross NC
Senior Security Engineer
Served as the primary Information Assurance Network Manager for Blanchfield Army Community Hospital (BACH), which is comprised of over 3,000 workstations and 150 systems.
• Performed system, server, and workstation audits
• Prepared weekly audit report on findings and anomalies
• Reviewed, coordinated and approved security tasks associated with Change Requests in the IA queue
• submitted and reviews all Certificate of Networthiness (CONs)
• Wrote, reviewed, and coordinated Site Security Plans (SSP), updated and review SSPs in accordance with IA services portfolio management work instructions at least on a quarterly basis
• coordinated approvals for laptop SSP and Personal Information Technology Device User Statement (e.g., for PEDs)
• Identified and supported new information systems,
• Reviewed all standard removable media requests in accordance with Removable Media Request work instruction
• Monitors, identified and reported security violations to government functional managers within 1 business day/8 hours
• Conducted IA briefings at all sites that include, but are not limited to, the Entrance on Duty (EOD), and the Security Awareness Programs,
• Maintained all security training records for the hospital and dental clinics
• Scanned over 150 Severs and 3,000 workstations weekly, responsible for patching all vulnerable systems.
2014 : 2015
BLANCHFIELD ARMY COMMUNITY HOSPITAL
Information Assurance Network Manager
Recognized leadership skills and placed in charge of a team of 6 employees
Responsibilities included : Training/ supervising subordinates on appropriate Information Assurance policies and standards, while ensuring competency on Information Technology practices and procedures, Installed and maintained a complex military network infrastructure, troubleshooting network complications and performing preventive maintenance on satellite and communication equipment, quickly and professionally resolved customer issues and documented reoccurring problems, educated personnel on safety guidelines and enforcing safety standards, provided management to multi-channel transmission systems operators that installed, operated, and provided unit level maintenance on multi-channel line-of-site and communications devices, and associated equipment. Developed training programs for subordinate personnel to ensure technical competency, supervised and performed management and administrative duties related to personnel, systems operations, and logistics, managed team operation of tactical satellite systems, telecommunications systems, and data networks, established operational goals, enforces standard company policies, conducts employee briefings, inspections, and operational readiness training, and coordinates logistical support whenever needed, provided helpdesk support by engineering effective solutions to data and voice communication difficulties, performed project management, prepared and maintained reported, records, and operational databases used, planned, coordinated, and supervised the installation, operation, and maintenance of telecommunications systems and data networks, including tactical satellite, radio, switching, cable, and automation equipment.
2011 : 2013
United States Army
Information Assurance Team Lead
Served as the primary operator for Satellite Transportable Terminal and Command Post Node.
Responsible for the initial set up and continued operation of satellite communications and management network system, provided network administration services such as passwords, electronic mail accounts, and security, optimized operation and associated computer systems through monitoring of performance characteristics, coordinating database updates, and identifying and correcting areas of deteriorating performance, monitored licenses of software installed on computers and removed any unlicensed software discovered.
2007 : 2011
United States Army
Information Technology Specialist
Blue Cross NC
Information Security Engineering Team Lead
2015 : 2022
Blue Cross NC
Senior Security Engineer
Served as the primary Information Assurance Network Manager for Blanchfield Army Community Hospital (BACH), which is comprised of over 3,000 workstations and 150 systems.
• Performed system, server, and workstation audits
• Prepared weekly audit report on findings and anomalies
• Reviewed, coordinated and approved security tasks associated with Change Requests in the IA queue
• submitted and reviews all Certificate of Networthiness (CONs)
• Wrote, reviewed, and coordinated Site Security Plans (SSP), updated and review SSPs in accordance with IA services portfolio management work instructions at least on a quarterly basis
• coordinated approvals for laptop SSP and Personal Information Technology Device User Statement (e.g., for PEDs)
• Identified and supported new information systems,
• Reviewed all standard removable media requests in accordance with Removable Media Request work instruction
• Monitors, identified and reported security violations to government functional managers within 1 business day/8 hours
• Conducted IA briefings at all sites that include, but are not limited to, the Entrance on Duty (EOD), and the Security Awareness Programs,
• Maintained all security training records for the hospital and dental clinics
• Scanned over 150 Severs and 3,000 workstations weekly, responsible for patching all vulnerable systems.
2014 : 2015
BLANCHFIELD ARMY COMMUNITY HOSPITAL
Information Assurance Network Manager
Recognized leadership skills and placed in charge of a team of 6 employees
Responsibilities included : Training/ supervising subordinates on appropriate Information Assurance policies and standards, while ensuring competency on Information Technology practices and procedures, Installed and maintained a complex military network infrastructure, troubleshooting network complications and performing preventive maintenance on satellite and communication equipment, quickly and professionally resolved customer issues and documented reoccurring problems, educated personnel on safety guidelines and enforcing safety standards, provided management to multi-channel transmission systems operators that installed, operated, and provided unit level maintenance on multi-channel line-of-site and communications devices, and associated equipment. Developed training programs for subordinate personnel to ensure technical competency, supervised and performed management and administrative duties related to personnel, systems operations, and logistics, managed team operation of tactical satellite systems, telecommunications systems, and data networks, established operational goals, enforces standard company policies, conducts employee briefings, inspections, and operational readiness training, and coordinates logistical support whenever needed, provided helpdesk support by engineering effective solutions to data and voice communication difficulties, performed project management, prepared and maintained reported, records, and operational databases used, planned, coordinated, and supervised the installation, operation, and maintenance of telecommunications systems and data networks, including tactical satellite, radio, switching, cable, and automation equipment.
2011 : 2013
United States Army
Information Assurance Team Lead
Served as the primary operator for Satellite Transportable Terminal and Command Post Node.
Responsible for the initial set up and continued operation of satellite communications and management network system, provided network administration services such as passwords, electronic mail accounts, and security, optimized operation and associated computer systems through monitoring of performance characteristics, coordinating database updates, and identifying and correcting areas of deteriorating performance, monitored licenses of software installed on computers and removed any unlicensed software discovered.
2007 : 2011
United States Army
Information Technology Specialist
Company:
Blue Cross NC
About
Information Security Professional with over 8 years of diverse knowledge in Information Technology, and Information Security.
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