Steve Flowers
Details
Metropolitan Community College
1997 : 2001
Federal Reserve Bank of Kansas City
Information Security Professional
I retired December 19th 2022
2022 :
Federal Reserve Bank of Kansas City
Retired
Providing technical support for corporate end users on SharePoint 2010
Provisioning new site creation through custom request process
Guiding new SharePoint users through consulting calls to ease user adoption
Monthly Presentations to end user groups of SharePoint features
Supporting a large user base in a multiple-server farm environment
Provide complex issue resolution for SharePoint site owners/users and developers
Technical support on SharePoint related issues
Support user profile
2012 :
Federal Reserve Bank of K
SharePoint Enterprise Administrator
2012 : 2012
Triple I
SharePoint Administator
Responsible for companywide SharePoint infrastructure; managed SharePoint WSS 3.0 migration to SharePoint 2010; support SharePoint virtual servers for production and development environments; provide technical support for corporate end users; backup for System Administrator in corporate office.
CRB is very aggressive with regard to using SharePoint and technology in general. Their IT staff is knowledgeable in many facets of technology and is always striving to advance their infrastructure to provide the most cutting edge technology to their users.
2010 : 2012
CRB Consulting Engineers
SharePoint Administrator
Skills
Active Directory, Analysis, Business Analysis, Business Intelligence, Computer Hardware, Desktop Support, Help Desk Support, Information Technology, iPhone, IT Management, IT Service Management, Management, Networking, Security, Server Administration, SharePoint, System Administration, Technical Support, Training, Troubleshooting, Windows 7, Windows Server
About
Someone with outstanding customer service and technical skills is a rare commodity in today’s work force, however, that is truly what you get with me. I have the ability to communicate with all levels of people, from front-line customers to top-level executives. I am quick to develop a comfortable rapport with co-works and leaders. I enjoy analyzing situations and/or challenges and offering solid resolutions. I am a true troubleshooter at heart.
I am an achievement driven individual with a strong focus on modern IT technologies. I consistently amaze management with the ability to handle complex scenarios while handling heavy workloads, delivering top notch quality results.
My upbeat attitude is infectious to those I work with and for. I provide exceptional professionalism and leadership to deliver the skill set needed to manage tomorrow’s leaders.
If you would like to learn more about me please contact stevenrflowers@gmail.com
Specialties: SharePoint Administrator, IT Management, Helpdesk Manager, Outstanding Leadership/Customer Service Skills, Excellent Hardware/Software Troubleshooting Skills, Unmatched People Skills, Smartphone Technical Support
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