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Suzanne C.
Cybersecurity Engineer at CACI International Inc
Vienna, VA, United States
Details
Education:
Master of Engineering - MEng
Cybersecurity Analytics
The George Washington University
2022 : 2024
Bachelor of Science (B.S.)
Internetworking Technology
Strayer University
2005 : 2008
Associates
General Studies
Northern Virginia Community College
2002 : 2004
Cybersecurity Analytics
The George Washington University
2022 : 2024
Bachelor of Science (B.S.)
Internetworking Technology
Strayer University
2005 : 2008
Associates
General Studies
Northern Virginia Community College
2002 : 2004
Experience:
• Develop and maintain Plan of Action and Milestones and support remediation activities.
• Execute and analyze scans of information systems utilizing tools such as Nessus and DISA STIGs.
• Update and maintain application Configuration Settings Documents to inform end user community of system security configurations.
• Conduct Threat Model analysis and provide guidance to application development teams for vulnerability remediation.
• Run and debug Fortify scans, analyze scan results.
• Upgrade and configure Micro Focus Fortify servers.
• Prepare and review security documentation to include Cybersecurity Assessment/Test Results, System Security Plans (SSPs), Continuity of Operations Plan (COOP) and Vulnerability artifacts to support ATO.
• Research and address information security issues as required.
• Perform manual security assessments on disparate information systems, analyze results and provide guidance for remediation.
2019 : Present
CACI International Inc
Cybersecurity Engineer
• Design database solutions by identifying customer requirements, analyzing programs, applications and existing operations. Support end-user community through providing information, resolving issues, and constructing documentation.
• Translate business requirements into conceptual, logical and physical data models.
• Dispatch work across team for numerous accounts, providing backup with all aspects of physical / logical design, capacity planning, and performance tuning.
• Supply critical support for initiatives from development through production ensuring stable environment and critical time lines met. Install database software patches, upgrades and STIGs.
• Research database and performed queries to obtain data for various internal departments.
• Perform basic project management skills to ensure successful planning and execution of all projects assigned.
• Perform extensive follow-up procedures to obtain, update, and validate information; maintained an exceptionally high accuracy rate through data verification, attention to detail, and regular quality control checks.
• Communicate with internal and external constituents gathering business requirements ensuring feasibility.
2013 : 2019
CACI International Inc (Formerly L-3 National Security Solutions)
Agile Database Administrator
• Provided guidance and supervision of all members to ensure adherence to all guidelines and policies as Deputy Team Leader.
• Demonstrated proficient knowledge and understanding of technological troubleshooting and other problem solving skills. Diagnosed, fixed, and optimized performance, scalability, and reliability in the development, test, and production application server environments.
• Managed various projects including : major software/hardware upgrades, software development, and asset management.
• Directed contractors in the installation, integration and maintenance of computer hardware, and operating systems.
• Created a user-friendly method that improved trouble ticket processing time.
• Analyzed, defined and developed requirements for RCAS Oracle 11g Modernization and performed database administration tasks to include backup, recovery, and maintenance for Oracle Critical Patch Updates.
• Led and advised committees in determining appropriate process improvement methodologies to solve IT problems and produce solutions.
• Developed and maintained codes to support numerous Information Exchanges for two-way communication between multiple heterogeneous environments to include Web Application Servers.
• Supported a wide variety of different platforms, operating systems, applications, and desktop configurations.
2008 : 2013
Applied Global Technologies
Deputy Lead/Information Technology Analyst (RCAS)
• Analyzed, defined and developed requirements for Army National Guard Distance Learning IT solutions and peer reviewed all Fielding Requirements for engineering documents.
• Performed infrastructure service implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Created and updated processes and procedures for the department for common problems and standard solutions to help the team be more efficient and effective in their troubleshooting.
• Suggested improvements based on technology, best practices, or changing requirements.
• Created an Engineering Implementation Plan, System Level Test Plan, Integration and Installation Manuals, Design Drawings and Bill of Materials for the Distance Learning Solutions department.
• Ensured maximum operational efficiency and availability by effectively diagnosing system and network failures.
• Maintained and developed internal infrastructure to provide client support and track escalations.
2008 : 2008
Applied Global Technologies
Information Systems Engineer (DTTP)
• Supervised Service Desk support staff to ensure complete customer satisfaction in all areas.
• Trained and managed all new and current technicians in a professional manner while emphasizing the core values of efficiency and honesty.
• Facilitated hands-on assistance with tools while providing projects with scheduled builds and deployed per project schedule date.
• Document software/application procedures, workflows and processes, generate reports.
• Designed Tier II Help Desk Remedy software procedures, which reduced Tier II trouble ticket aging by 30%.
• Reviewed current infrastructure, recommended and implemented additional hardware (external disk arrays, etc.) which greatly improved server response times and reliability.
• Maintained exemplary customer service by offering competent support and timely resolution of issues.
• Diagnosed and resolved critical production issues with quick turnaround.
2003 : 2008
ADNET Systems, Inc.
Information Systems Engineer (DTTP)
• Execute and analyze scans of information systems utilizing tools such as Nessus and DISA STIGs.
• Update and maintain application Configuration Settings Documents to inform end user community of system security configurations.
• Conduct Threat Model analysis and provide guidance to application development teams for vulnerability remediation.
• Run and debug Fortify scans, analyze scan results.
• Upgrade and configure Micro Focus Fortify servers.
• Prepare and review security documentation to include Cybersecurity Assessment/Test Results, System Security Plans (SSPs), Continuity of Operations Plan (COOP) and Vulnerability artifacts to support ATO.
• Research and address information security issues as required.
• Perform manual security assessments on disparate information systems, analyze results and provide guidance for remediation.
2019 : Present
CACI International Inc
Cybersecurity Engineer
• Design database solutions by identifying customer requirements, analyzing programs, applications and existing operations. Support end-user community through providing information, resolving issues, and constructing documentation.
• Translate business requirements into conceptual, logical and physical data models.
• Dispatch work across team for numerous accounts, providing backup with all aspects of physical / logical design, capacity planning, and performance tuning.
• Supply critical support for initiatives from development through production ensuring stable environment and critical time lines met. Install database software patches, upgrades and STIGs.
• Research database and performed queries to obtain data for various internal departments.
• Perform basic project management skills to ensure successful planning and execution of all projects assigned.
• Perform extensive follow-up procedures to obtain, update, and validate information; maintained an exceptionally high accuracy rate through data verification, attention to detail, and regular quality control checks.
• Communicate with internal and external constituents gathering business requirements ensuring feasibility.
2013 : 2019
CACI International Inc (Formerly L-3 National Security Solutions)
Agile Database Administrator
• Provided guidance and supervision of all members to ensure adherence to all guidelines and policies as Deputy Team Leader.
• Demonstrated proficient knowledge and understanding of technological troubleshooting and other problem solving skills. Diagnosed, fixed, and optimized performance, scalability, and reliability in the development, test, and production application server environments.
• Managed various projects including : major software/hardware upgrades, software development, and asset management.
• Directed contractors in the installation, integration and maintenance of computer hardware, and operating systems.
• Created a user-friendly method that improved trouble ticket processing time.
• Analyzed, defined and developed requirements for RCAS Oracle 11g Modernization and performed database administration tasks to include backup, recovery, and maintenance for Oracle Critical Patch Updates.
• Led and advised committees in determining appropriate process improvement methodologies to solve IT problems and produce solutions.
• Developed and maintained codes to support numerous Information Exchanges for two-way communication between multiple heterogeneous environments to include Web Application Servers.
• Supported a wide variety of different platforms, operating systems, applications, and desktop configurations.
2008 : 2013
Applied Global Technologies
Deputy Lead/Information Technology Analyst (RCAS)
• Analyzed, defined and developed requirements for Army National Guard Distance Learning IT solutions and peer reviewed all Fielding Requirements for engineering documents.
• Performed infrastructure service implementations, performance analysis and optimization, monitoring, problem resolution, upgrade planning and execution, and process creation and documentation.
• Created and updated processes and procedures for the department for common problems and standard solutions to help the team be more efficient and effective in their troubleshooting.
• Suggested improvements based on technology, best practices, or changing requirements.
• Created an Engineering Implementation Plan, System Level Test Plan, Integration and Installation Manuals, Design Drawings and Bill of Materials for the Distance Learning Solutions department.
• Ensured maximum operational efficiency and availability by effectively diagnosing system and network failures.
• Maintained and developed internal infrastructure to provide client support and track escalations.
2008 : 2008
Applied Global Technologies
Information Systems Engineer (DTTP)
• Supervised Service Desk support staff to ensure complete customer satisfaction in all areas.
• Trained and managed all new and current technicians in a professional manner while emphasizing the core values of efficiency and honesty.
• Facilitated hands-on assistance with tools while providing projects with scheduled builds and deployed per project schedule date.
• Document software/application procedures, workflows and processes, generate reports.
• Designed Tier II Help Desk Remedy software procedures, which reduced Tier II trouble ticket aging by 30%.
• Reviewed current infrastructure, recommended and implemented additional hardware (external disk arrays, etc.) which greatly improved server response times and reliability.
• Maintained exemplary customer service by offering competent support and timely resolution of issues.
• Diagnosed and resolved critical production issues with quick turnaround.
2003 : 2008
ADNET Systems, Inc.
Information Systems Engineer (DTTP)
Company:
CACI International Inc
Years of Experience:
21
Skills
Active Directory, Active DoD Secret Clearance, Agile & Waterfall Methodologies, Agile Application Development, Agile Methodologies, Agile Testing, Agile Web Development, Cabling, Crestron, CSU/DSUs, Data Analysis, Database Queries, Databases, Data migration, Data Quality, DoD, Information Assurance, Information Security Awareness, Integration, ITIL, IT Service Management, Microsoft Exchange, Oracle, Oracle Database, Oracle Database Administration, PL/SQL, Powershell, Requirements Analysis, Requirements Gathering, Routers, SDLC, Serena Dimensions, Servers, Software Development Life Cycle (SDLC), Software Documentation, Sparx Enterprise Architect, Stored Procedures, Switches, Tandberg, Technical Support, Testing, TFS, Toad, Version One, Visio, VMware, Windows 7, Windows Server, Windows XP, XP
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