Tasfia Sultana
Details
Information Technology (Cybersecurity), Computer Science, Critical Intelligence Studies
Rutgers University–New Brunswick
2018 : 2023
Brick Township Memorial High School
2014 : 2018
Manasquan Bank
Information Security Analyst
Performed both administrative and technical duties in a very fast-paced medical practice while abiding by HIPAA regulations.
• Answered 50+ phone calls daily
• Registered new patients
• Check-in and check-out procedures
• Scheduled appointments
• Provided on-site technical support and collaborate with STI as needed
• Took phone messages for 4 doctors and 2 nurse practitioners in the practice
• Scanned medical documents and place 100+ files into EMR charts daily
• Prepared fee slips
Accomplishments :
◆ Developed a comprehensive training manual to assist newly hired receptionists with performing their duties, which includes a user-friendly guide for navigating ChartMaker Clinical and Practice Manager.
◆ Constructed an IT Support Guide that simplifies technical jargon and provides step-by-step instructions for non-technical staff to troubleshoot common and specific issues with the printers and computers in the office.
◆ Demonstrated creativity and innovation by originating and facilitating the idea to create a template for new patient forms that are entirely in Spanish, aimed at improving accessibility and inclusivity for the Spanish-speaking patients at the practice.
2022 : 2023
Total Patient Care LLC
Medical Front Desk Receptionist
• Reviewed detected security incidents using Proofpoint (monitoring platform) and updated existing documentation
• Collaborated with the Senior Technical Manager and Corporate Security in monitoring social media activities for threats that may affect individual talent, productions and special events.
• Evaluated alerts of leaked content for possible escalation to the Legal Piracy and Content Protection team.
• Mentored by the Principal Analyst of Content Protection to gain a better understanding of the best practices for securing content in the entertainment industry
• Participated in meetings regarding upcoming shows and movies with InfoSec professionals, Paramount’s business and legal teams, vendors, etc. to provide an additional understanding of the challenges and risks associated with IP protection and social media monitoring.
✦ INTERN PROJECT ✦
I identified areas where the incident response process could be improved and proposed a plan to enhance the process. Based on my analysis, I developed and presented a new incident response process that incorporated a streamlined workflow, improved communication channels, and enhanced documentation standards to the InfoSec team. I worked closely with the security team to refine my proposed plan and subsequently assisted in the implementation of the new process and documentation standards. My contributions to this project led to a more efficient and effective incident response process at Paramount Pictures.
2022 : 2022
Paramount Pictures
Information Security Analyst Intern
• Performed administrative tasks at the unit desk while keeping the work area neat and clean
• Facilitated the schedule, documents, and notified medical personnel of any changes in the schedule
• Updated the Head Nurse with new admissions and discharges
• Answered all calls in a timely manner
• Restocked all medical forms kept at the unit desk
• Organized and restocked store room with medical equipment
2022 : 2022
Robert Wood Johnson University Hospital
Unit Clerk (Nursing Float Pool)
• Provided clerical support and assistance to the CASA Executive Director, staff, volunteers, and the Board of Directors.
• Organized and maintained agency files including official print and electronic court documents.
• Assisted at board meetings by organizing information and materials for the Board of Directors.
• Assisted staff with materials and documentation for volunteer training sessions.
• Facilitated background checks for all new volunteers
• Worked cooperatively with Director to maintain agency website and other social media sites
• Coordinated distribution of birthday gifts and care packages for CASA children
• Assisted with all fundraisers and mailings, including direct mail campaigns and special events
• Helped maintain volunteer and donor database information
2021 : 2022
Court Appointed Special Advocates (CASA) of Middlesex County
Administrative Assistant
Skills
Active Directory, Administration, Analytic Problem Solving, Automation, C++, Critical Thinking, Customer Service, Cybersecurity, Digital Forensics, Ethical Hacking, Incident Response, IT Fundamentals, IT Operations, Java, Kubernetes, Leadership, Metasploit, Microsoft Office, Microsoft SQL Server, Network Administration, Network Security, Network Troubleshooting, Penetration Testing, Powershell, Privacy Engineering, Python (Programming Language), Remote Troubleshooting, Security Incident Response, Social Media, Software Development Security, Software Troubleshooting, Technical Support, Vulnerability Assessment and Penetration Testing (VAPT)
About
Tech-savvy and customer service-oriented professional with a passion for technology and a focus on Cybersecurity. Extensive experience in healthcare administration alongside technical internships. Fascinated by solving complex problems and dedicated to continuous learning.
I've always had a huge fascination for all things tech ever since I was a little girl, primarily gaining inspiration from my dad who's been a NOC Engineer for Verizon. In high school, I spent most of my leisure time teaching myself different programming languages such as Java, Python, and C++. I ultimately grew a large interest for the field of Cybersecurity when I participated in my first Capture-the-Flag competition in 2018!
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