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Terrance Mullen
Chief Information Security Officer at Office of Inspector General, U.S. Department of the Interior
Rio Rancho, NM, United States
Details
Experience:
As the the CISO (chief information security officer) I provide senior-level executive responsibilities for aligning security initiatives with enterprise programs and business objectives, ensuring that information assets and technologies are adequately protected. My responsibilities include identifying, developing, implementing and maintaining security-related processes that reduce the organization's operational risks. Duties and responsibilities include :
•Establishing and implementing security-related policies.
•Overseeing regulatory compliance.
•Ensuring data privacy.
•Managing the company's Computer Security Incident Response Team.
•Supervising identity and access management.
•Establishing and overseeing the organization's security architecture.
•Conducting electronic discovery and digital forensic investigations.
•Working with other high-level executives to establish disaster recovery (DR) and business continuity plans.
2014 : Present
Office of Inspector General, U.S. Department of the Interior
Chief Information Security Officer
Manage system information security architecture, design, installation, operational planning, and risk remediation activities for Tenant Security plan (TSP) on NIPR and SIPR networks ensuring all systems installed according to schedule. Provide guidance and support for six additional TSP’s located in four countries. TSP documentation is in alignment with the DoD Information Assurance Certification and Accreditation Process (DIACAP) procedures
Develop Security Standard Operating Procedure (SSOP), Continuity of Operations (COOP), Disaster Recovery (DR) operations documentation and conduct evaluation of COOP and DR during annual incident response training.
Senior Systems Administrator and subject matter expert on Windows 7 environment to include WAN and LAN functions with experience in Windows XP and Vista.
Perform equipment installs, relocations, and maintenance of fielded computer workstations and associated equipment, including printers, scanners, external hard drives, monitors, audio equipment, VoIP phones, video teleconferencing (VTC) equipment, modems, and cryptographic devices.
Develop proposals, training programs, policies and procedures to train office personnel and functional end users on a wide variety of subjects related to use of office automation computers, local area networks, and other automated tools to meet unique command requirements.
Conduct on-site Information Technology assistance visits and inspections to ensure systems and software configuration, application of hot fixes, service packs, and adherence to all applicable Information Assurance Vulnerability Alerts (IAVA).
Enforce IA policy, guidance, and training requirements in accordance with DoD, Army and identified Best Business Practices (BBPs).
Draft technical manuals, installation manuals, installation progress updates, and incident response plans in order to enhance system security documentation; create required system compliance reports and information requests.
2011 : 2014
United States Department of Defense
System Administrator
Served as Senior Systems Administrator and subject matter expert for General Officer (GO), staff and designated Very Important People (VIP) on Windows 7 environment to include WAN and LAN functions with experience in Windows XP and Vista.
Responded to, evaluated, and prioritized incoming phone, Remedy tickets and email requests for technical assistance for 90+ users and 100+ systems experiencing problems with hardware, software, networking, and other computer-related, Web, and Tele-communication technology service.
Provided prompt, accurate, and exceptional TIER I and TIER II support to users, employing high degree of customer-service skill and technical expertise while ensuring customer satisfaction utilizing tools such as Remedy.
Evaluated off-the-shelf software for applicability to and/or LAN operations, and recommended the purchase or acquisition of new software/hardware.
Alternate Video Teleconferencing Services (VTC) facilitator. Provided assistance in operating VTC s in multiple locations within JMTC HQs building in compliance with appropriate policies, procedures, regulations and other guidelines.
Demonstrated knowledge and experience in planning, designing, installing, operating, managing and securing information technology infrastructure. Displayed strong understanding of network and security management.
Enforced IA policy, guidance, and training requirements in accordance with DoD, Army and identified BBPs as set forth by the command Information Assurance Manager (IAM).
Performed on-site or remote diagnostics and troubleshooting on network systems, computers and data communication equipment and software.
Conducted vulnerability scans of all network devices, analyze results and remediate vulnerabilities.
Installed and configured software, hardware, operating systems upgrades and patches as needed.
2008 : 2011
United States Department of Defense
IT System Administrator
Provided certification and accreditation related support to the Marine Corps Enterprise Network (MCEN) CA office and to the MCEN DAA in accordance with NSTISSP 11, DITSCAP, DIACAP, and the 8500.x series of instructions.
Conducted all CA activities identified in applicable Federal, DOD, DON and USMC IA and CA related policies, directives, instructions, publications and orders.
Provided guidance/input on issues concerning the security of the (MCEN). This includes all Information Assurance (IA) related issues from the desktop to the outer (screening) router. Specifically ports, protocols, services, and configurations of applications/systems connected to the MCEN.
2008 : 2008
Smartronix
Information Assurance Engineer
Responsible for developing, preparing, and updating System Security Authorization Agreements (SSAA) in preparation for system Certification and Accreditation (CA).
Esured all SSAAs were in compliance with DISA, DITSCAP, CJSC, NISPOM Chapter 8 and SCAO.
Coordinated DSS and DISA SAA approvals.
Coordinated Interim Authority to Connect (IATC) authorizations and Approval to Connect (ATC) authorizations.
Responsible for writing or modifying policies, procedures or forms as needed.
Assisted the Facility Security Officer (FSO) in day to day execution of Houston Associates security programs in the areas of CA.
Assisted in verifying Information Assurance Vulnerability Assessment (IAVA) scans are conducted using GOLD disk in accordance with DOD and DISA requirements.
2007 : 2008
Houston Associates
Network Security Administrator
•Establishing and implementing security-related policies.
•Overseeing regulatory compliance.
•Ensuring data privacy.
•Managing the company's Computer Security Incident Response Team.
•Supervising identity and access management.
•Establishing and overseeing the organization's security architecture.
•Conducting electronic discovery and digital forensic investigations.
•Working with other high-level executives to establish disaster recovery (DR) and business continuity plans.
2014 : Present
Office of Inspector General, U.S. Department of the Interior
Chief Information Security Officer
Manage system information security architecture, design, installation, operational planning, and risk remediation activities for Tenant Security plan (TSP) on NIPR and SIPR networks ensuring all systems installed according to schedule. Provide guidance and support for six additional TSP’s located in four countries. TSP documentation is in alignment with the DoD Information Assurance Certification and Accreditation Process (DIACAP) procedures
Develop Security Standard Operating Procedure (SSOP), Continuity of Operations (COOP), Disaster Recovery (DR) operations documentation and conduct evaluation of COOP and DR during annual incident response training.
Senior Systems Administrator and subject matter expert on Windows 7 environment to include WAN and LAN functions with experience in Windows XP and Vista.
Perform equipment installs, relocations, and maintenance of fielded computer workstations and associated equipment, including printers, scanners, external hard drives, monitors, audio equipment, VoIP phones, video teleconferencing (VTC) equipment, modems, and cryptographic devices.
Develop proposals, training programs, policies and procedures to train office personnel and functional end users on a wide variety of subjects related to use of office automation computers, local area networks, and other automated tools to meet unique command requirements.
Conduct on-site Information Technology assistance visits and inspections to ensure systems and software configuration, application of hot fixes, service packs, and adherence to all applicable Information Assurance Vulnerability Alerts (IAVA).
Enforce IA policy, guidance, and training requirements in accordance with DoD, Army and identified Best Business Practices (BBPs).
Draft technical manuals, installation manuals, installation progress updates, and incident response plans in order to enhance system security documentation; create required system compliance reports and information requests.
2011 : 2014
United States Department of Defense
System Administrator
Served as Senior Systems Administrator and subject matter expert for General Officer (GO), staff and designated Very Important People (VIP) on Windows 7 environment to include WAN and LAN functions with experience in Windows XP and Vista.
Responded to, evaluated, and prioritized incoming phone, Remedy tickets and email requests for technical assistance for 90+ users and 100+ systems experiencing problems with hardware, software, networking, and other computer-related, Web, and Tele-communication technology service.
Provided prompt, accurate, and exceptional TIER I and TIER II support to users, employing high degree of customer-service skill and technical expertise while ensuring customer satisfaction utilizing tools such as Remedy.
Evaluated off-the-shelf software for applicability to and/or LAN operations, and recommended the purchase or acquisition of new software/hardware.
Alternate Video Teleconferencing Services (VTC) facilitator. Provided assistance in operating VTC s in multiple locations within JMTC HQs building in compliance with appropriate policies, procedures, regulations and other guidelines.
Demonstrated knowledge and experience in planning, designing, installing, operating, managing and securing information technology infrastructure. Displayed strong understanding of network and security management.
Enforced IA policy, guidance, and training requirements in accordance with DoD, Army and identified BBPs as set forth by the command Information Assurance Manager (IAM).
Performed on-site or remote diagnostics and troubleshooting on network systems, computers and data communication equipment and software.
Conducted vulnerability scans of all network devices, analyze results and remediate vulnerabilities.
Installed and configured software, hardware, operating systems upgrades and patches as needed.
2008 : 2011
United States Department of Defense
IT System Administrator
Provided certification and accreditation related support to the Marine Corps Enterprise Network (MCEN) CA office and to the MCEN DAA in accordance with NSTISSP 11, DITSCAP, DIACAP, and the 8500.x series of instructions.
Conducted all CA activities identified in applicable Federal, DOD, DON and USMC IA and CA related policies, directives, instructions, publications and orders.
Provided guidance/input on issues concerning the security of the (MCEN). This includes all Information Assurance (IA) related issues from the desktop to the outer (screening) router. Specifically ports, protocols, services, and configurations of applications/systems connected to the MCEN.
2008 : 2008
Smartronix
Information Assurance Engineer
Responsible for developing, preparing, and updating System Security Authorization Agreements (SSAA) in preparation for system Certification and Accreditation (CA).
Esured all SSAAs were in compliance with DISA, DITSCAP, CJSC, NISPOM Chapter 8 and SCAO.
Coordinated DSS and DISA SAA approvals.
Coordinated Interim Authority to Connect (IATC) authorizations and Approval to Connect (ATC) authorizations.
Responsible for writing or modifying policies, procedures or forms as needed.
Assisted the Facility Security Officer (FSO) in day to day execution of Houston Associates security programs in the areas of CA.
Assisted in verifying Information Assurance Vulnerability Assessment (IAVA) scans are conducted using GOLD disk in accordance with DOD and DISA requirements.
2007 : 2008
Houston Associates
Network Security Administrator
Company:
Office of Inspector General, U.S. Department of the Interior
Spoken Language:
English, German
About
Certified Information Systems Security Professional (CISSP) with over 10 years of experience and expertise in designing, implementing, and troubleshooting network infrastructure and security. Proven record of evaluating system vulnerability in order to recommend security improvements as well as improve efficiency while aligning Department of Defense (DoD) processes with network design and infrastructure. Superior capacity to solve complex problems involving a wide variety of information systems, able to perform in a team or work independently on large-scale projects in fast-pace environments while directing multiple projects from concept to implementation.. I currently hold a Top Secret Clearance with SSBI eligibility and DoD 8570 certification requirement for Management level III and Technical level III skill levels. I provide top-notch service, set high standards, and exceed expectations on a constant basis.
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