Tracy Grason, PMP

Details

Skills

Account Management, Analysis, Applications Software Development, Budgets, Business Analysis, Business Intelligence, Business Process, Business Process Improvement, Business Process Re-engineering, Change Management, Consulting, Content Management, Contract Management, Contract Negotiation, CRM, Cross-functional Team Leadership, Customer Relationship Management (CRM), Customer Service, Development & delivery of training, Disaster Recovery, ERP, IT Management, Leadership, Long-term Customer Relationships, Management, Mentoring, Methodology, MS Project, PMP, Portfolio Management, Process Improvement, Program Management, Project Management, Proposal Writing, Requirements Gathering, SDLC, Strategic Planning, Team Building, Vendor Management, Visio, Workshop Facilitation, Applications Software, Long-term Customer, Development & delivery

About

Versatile Lead Project Manager with over twenty-two years of Information Technology and sixteen years of Quick Service Restaurant experience who is often engaged and positioned on the most challenging and complex programs to provide facilitation with cross functional teams at all levels of the organization in driving clear expectations, increasing communications and ensuring success of strategic business objectives. Certified project manager with extensive experience providing custom approaches to project management delivery with a passion and desire in helping others grow. Able to learn new areas and technologies quickly to provide strategic direction as well as tactical level plans to ensure successful deployment of new technologies while providing third-party vendor management compliance and adherence to schedules with an approachable persona.