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Wendy Harker
VP, Manager at PNC
Cleveland, OH, United States
Details
Experience:
HIPAA Security Program Lead
2018 : Present
PNC
Information Security Governance and Compliance
Development and management of reporting and risk assessment processes. Creation of departmental policies and procedures. Administration of the corporate complaint tracking system. Development and management of the Enterprise Third Party Management (ETPM) compliance risk assessment program.
2008 : 2018
PNC
Compliance Specialist
Regulatory Risk program office management. Regulatory exam management. Development and management of compliance metrics, reporting, and risk assessment processes. Creation of departmental policies and procedures. Single point of contact for regulatory complaints as well as administration of the corporate complaint tracking system.
ABA Compliance School - Deposits & Lending and ABA Graduate School of Compliance
2005 : 2008
National City Bank
Reporting & Control Manager
Interpreted and analyzed current state processes and developed future state recommendations. Administrator of National City’s corporate complaint tracking database, Everest. Main point of contact for the Corporate Service Quality Metric Report. Responsible for the group’s technical & analytical support.
2001 : 2005
National City Bank
Analyst, Business Performance Improvement Group/Best In Class
2018 : Present
PNC
Information Security Governance and Compliance
Development and management of reporting and risk assessment processes. Creation of departmental policies and procedures. Administration of the corporate complaint tracking system. Development and management of the Enterprise Third Party Management (ETPM) compliance risk assessment program.
2008 : 2018
PNC
Compliance Specialist
Regulatory Risk program office management. Regulatory exam management. Development and management of compliance metrics, reporting, and risk assessment processes. Creation of departmental policies and procedures. Single point of contact for regulatory complaints as well as administration of the corporate complaint tracking system.
ABA Compliance School - Deposits & Lending and ABA Graduate School of Compliance
2005 : 2008
National City Bank
Reporting & Control Manager
Interpreted and analyzed current state processes and developed future state recommendations. Administrator of National City’s corporate complaint tracking database, Everest. Main point of contact for the Corporate Service Quality Metric Report. Responsible for the group’s technical & analytical support.
2001 : 2005
National City Bank
Analyst, Business Performance Improvement Group/Best In Class
Company:
PNC
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