Description

About Us

InfoSend is a leading provider of data processing, printing, and electronic delivery solutions. We are committed to delivering secure, reliable, and efficient services to our clients. We are seeking an experienced Systems Administrator to join our IT team and play a role in maintaining our technical infrastructure and supporting our security and compliance initiatives.

The Systems Administrator will support all aspects of InfoSend’s IT systems, security initiatives, and compliance programs. This includes maintaining complex system environments, supporting internal and external audits, responding to client security questionnaires, and contributing to the development of policies, procedures, and employee training programs.

Fully Onsite

Monday-Friday 8am-5pm

Medical, dental, vision, and life insurance
Supplemental Insurance
Flexible Spending Account
401(k) with generous company match
Bonus Opportunity
PTO, Sick and Holiday Pay
Casual Work Environment
Work-life Balance
Opportunity for growth
Employee Assistance Program
Stability!!

Key Responsibilities

Apply updates, patches, and configuration changes across systems
Perform system performance tuning and automate routine tasks
Analyze system logs and identify potential system issues
Conduct routine system and software audits
Troubleshoot and resolve reported problems
Perform data backups and ensure backup integrity
Respond to technical inquiries and support end users
Ensure the security and stability of computer and network systems
Document system configurations and maintain accurate technical documentation
Maintain and monitor network infrastructure to ensure uptime
Configure, add, and delete file systems
Design, install, maintain, and upgrade complex operating systems and applications
Direct help-desk functions, oversee problem resolution, and schedule service requests
Coordinate system related activities with engineering, operations, and other departments
Manage and design network and systems growth
Review and evaluate hardware/software solutions and purchasing needs
Research and test emerging technologies and recommend improvements
Oversee contractor/vendor performance and resolve related issues
Represent Systems Administration in meetings and cross-departmental initiatives

Compliance & Security

Review IT infrastructure and application architecture for security and compliance alignment
Evaluate vendor cybersecurity policies, business continuity plans, DR plans, and SOC reports
Support responses to client and prospect security questionnaires
Support vendor management processes, including due diligence and annual reviews
Participate in maintaining compliance with PCI, SOC 2, HIPAA, and other framewords
Assist in company-wide training setup, monitoring, auditing, and management
Support internal compliance auditing and propose process improvements
Contribute to SOC 2 Type II, PCI, and HIPAA audit activities
Assist in developing and maintaining IT security policies and employee training materials
Support certification/accreditation reviews and vulnerability assessments
Coordinate compliance remediation efforts and track open/closed issues
Work with IT teams to address, report, and remediate vulnerability scan findings
Lead short-term technical and compliance projects across multiple departments
Perform other duties as assigned

Qualifications

Bachelor’s degree in Computer Science or accredited compliance management certification
Previous experience as a compliance analyst in a related field
Previous experience with SOC 2 Type II audits, in-depth knowledge of industry compliance requirements and standards
Effective research and professional collaboration skills
Ability to manage effective training programs
Exceptional communication, presentation, and interpersonal skills
Advanced analytical skills
Advanced knowledge of Linux environment. Expertise on Centos is a must.
Experience with web and application servers like Apache
Experience in using advanced scripting language such as Bash, PHP, Python or Ruby
Strong information security background with System hardening, intrusion detection, and penetration testing for exploits
Solid understanding of networking hardware firewall, switch and router configurations. pfSense firewall knowledge is preferred, HP ProCurve experience is preferred
Advanced knowledge of networking protocols like TCP/IP, HTTP, HTTPS, DNS, NTP, RPC, TFTP, SNMP, DHCP
Knowledge of multi-site networking, such as VPNs and static routing
Knowledge on Virtualization technologies like VMware vSphere and Citrix Xen Server
Advanced knowledge of Windows Servers, Active Directory and Exchange Server
Basic knowledge of Database administration in either MySQL, SyBase or PostgreSQL
Strong knowledge of Disaster Recovery and Business Continuity best practices and their application
Ability to write detailed and clear procedures and documentations that are easy to follow
Knowledge of automation and monitoring tools. Icinga knowledge is preferred
Experience of using version control systems such as Git/SVN/CVS is a plus
VOIP phone systems experience. Asterisk or any Asterisk based distro is preferred
Experience on SAN and enterprise backup systems. HP lefthand/StoreVirtual experience is preferred

InfoSend, Inc.

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Systems Administrator-IT and Compliance