Location: Concord, CA

Employment Type: Full-Time | Executive Level

About The Role

We are seeking an experienced Chief Operating Officer (COO) to lead company-wide operations across multiple regions. The COO will drive operational excellence, client retention, profitability, compliance, and organizational growth. This role works closely with the CEO and executive leadership team to ensure alignment with strategic goals and annual financial plans.

Key Responsibilities

Oversee daily operations across districts, markets, and service lines
Lead customer retention efforts and ensure high-quality service delivery
Drive cost control, budgeting, forecasting, and P&L performance
Support revenue growth, sales initiatives, and market expansion
Ensure compliance with federal, state, local, and industry regulations
Oversee safety programs, risk management, and subcontractor compliance
Provide regular reporting on KPIs, quality, staffing, safety, and profitability
Build, lead, and develop high-performing teams across all regions
Drive process improvements and support change management initiatives

Qualifications

Bachelor’s degree in Business, Operations, or related field (preferred)
7–10+ years of senior leadership experience in janitorial, facilities services, or building maintenance
Proven track record leading multi-site operations with full P&L responsibility
Strong knowledge of labor laws, safety compliance, and industry best practices
CIMS, CIMS-GB, CBSE, or RBSE certification experience strongly preferred
Strong financial acumen and operational analytics experience
Exceptional leadership, communication, and team development skills

Physical & Work Requirements

Ability to travel locally and regionally to client sites
Ability to walk large facilities, including stairs and industrial environments
Flexible schedule with occasional nights/weekends as needed

Compensation & Benefits

Competitive executive salary (commensurate with experience)
Annual performance bonus
Medical, dental, vision, life, and disability insurance
401(k) with company match
Professional development and certification support

EEO Statement

The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under federal, state (including California), or local law. The Company complies with all applicable EEO and anti-discrimination laws and is committed to providing a workplace free of harassment, retaliation, and unlawful treatment. All employment decisions are based on qualifications, merit, and business needs.

Qualified candidates apply TODAY!

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