Job Description
HYBRID - 3 days onsite
WHO WE ARE:
Infracore is growing and looking for an
Enterprise Systems Administrator in Sorrento Valley, California to join our team of elite IT professionals.
Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support and strategic decision guidance for mid-size, technology-centric companies.
We believe in fostering an employee-centered culture through collaboration and providing opportunities, training and resources for employees to become their most successful self. We stand for each other's success with a foundation based on
integrity, commitment and trust.
RESPONSIBILITIES:
In the first 30 days and ongoing:
- Complete job-specific technical onboarding lab and leadership training orientation
- Understand Infracore's mission, values, and guiding principles
- Gain clarity on Infracore's client base, business model, products and services in detail
- Build strong relationships with Infracore teammates
- Learn Infracore tools, compliance requirements, policies, processes and essential programs at client site to fully support project implementation
- Review client project scope to begin working and implementing proposed solution or program, which could include but are not limited to Microsoft 365, firewall and routing, domain controller configuration, on-premises equipment, cybersecurity implementation measures
Ongoing Responsibilities:
- Actively participate in on-going leadership development sessions
- Implement and deploy a variety of IT projects for clients with technical knowledge and precision
- Create and document IT processes and procedures, manage projects and time effectively as well as support ad hoc projects across the organization to support team and business goals
- Manage 2-3 projects independently to drive success and continuous improvements
- Build trusted relationships with primary contacts at client sites and serves as a point of contact to the client for updates, issues and questions
- Collaborate with manager to review and evaluate new hire lab modules and identify areas of opportunity to optimize client support
- Conduct audit/site assessments to present to client; and accurately answer client questions around processes, challenges and outcomes during presentations
- Implement and execute 90% of all service offerings without assistance, including but not limited to migration tools, virtualization solutions, backup software, Cloud solutions, scripting and automation tasks
- Proactively research unfamiliar technology or processes, analyzes the potential application, presents recommendations and an implementation plan to the team for review and discussion
- Contribute to the growth of the team by embodying Infracore's values and training new hires
Requirements
- 3+ years of related work experience deploying and implementing IT projects and/or solutions as Systems Administrator
- Ability to set up and work with physical servers, and PC and Mac Hardware
- Working knowledge of Windows Server, Active Directory, GPO and Entra ID
- Experience with Defender Suite
- Hands-on experience managing Microsoft 365 ecosystem including Intune, Exchange Online, Teams, SharePoint and OneDrive, with solid understanding of security measures and ability to architect best practices and policy
- Strong understanding of cybersecurity measures and best practices, such as multi-factor authentication, Microsoft Authenticator, Duo and other RMM and automation tools, SSL certificates, encryption and public key infrastructure (PKI)
- IT infrastructures and understanding of IaaS Cloud solutions; AWS and/or Microsoft Azure
- Strong working knowledge of DNS, networking, (TCP/IP), routing, firewall & router management
- Virtualization solutions (VMware, Hyper-V)
- Enterprise backup software, performing backups and restores
- PowerShell scripting
PREFERRED EDUCATION, SKILLS and EXPERIENCE:
- Bachelor's degree in Computer Science or related degree
- Knowledge of IT aspects of common legal compliance programs such as SOX, HIPAA, CCPA and ISO
- Experience with NIST 800 and CIS Top 20
- Working Experience with Exchange, SAN, RAID a plus
Benefits
- Work-Life Balance
- Competitive Salary
- Medical, Dental & Vision
- Life & Long-Term Disability Insurance
- 401(k) Matching
- Paid Time Off & Holiday Pay
- Professional Development
- Leadership Coaching
- Certification Reimbursement
- Employee Led Technical Training
- DoorDash Annual DashPass
- Columbia Activewear Employee Discount
- Monthly Social Events
