Company Description
Cloud Wide Group is a technology company specializing in IT support services and cybersecurity, with offices in Sydney, Australia and Summerlin, Las Vegas, USA. We provide businesses with comprehensive IT solutions aimed at protecting their networks and optimizing performance. Our services include proactive IT support, managed services, and advanced cybersecurity solutions.
Role Description
This is a full-time hybrid role for a Junior Technical Consultant based in Las Vegas, NV, with some work from home acceptable. The Junior Technical Consultant will be responsible for providing technical support, troubleshooting IT issues, consulting with clients to identify their IT needs, and assisting with sales processes.
Qualifications
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- Strong Technical Support and Troubleshooting skills
- Proven Analytical Skills and ability to diagnose IT issues
- Experience in Consulting and understanding client needs
- Sales skills, particularly in IT solutions
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
