Location: Colorado Springs, CO or Arlington, VA
About the Role
We are looking for a Network System Administrator who can balance hands-on IT support with modern automation and DevOps practices. This role is responsible for managing our IT infrastructure, supporting end-users, and building efficient, secure systems to scale with the company. The ideal candidate is equally comfortable troubleshooting a laptop issue, provisioning accounts, or writing automation scripts to streamline workflows.
Key Responsibilities
- Microsoft 365 Administration: Manage accounts, permissions, licensing, and security configurations.
- Device Management: Configure, flash, and deploy laptops and other hardware; maintain device lifecycle processes.
- Corporate IT Infrastructure: Build, administer, and maintain networks, servers, virtualization platforms, and cloud services.
- Security & Compliance: Monitor alerts/logs, respond to incidents, ensure data security, and maintain backups.
- Performance & Troubleshooting: Diagnose outages, resolve performance bottlenecks, and investigate system issues.
- Access Provisioning: Manage account creation, permissions, and access control across SaaS and on-prem systems.
- Vendor Coordination: Collaborate with third-party providers for hardware, software, and networking needs.
- Project Delivery: Support IT/DevOps projects, ensuring on-time and successful delivery.
Qualifications
- Proven experience as a Network/System Administrator, IT Support Specialist, or similar role.
- Strong knowledge of Microsoft 365 administration.
- Familiarity with device imaging, configuration, and deployment.
- Solid understanding of network infrastructure, virtualization, firewalls, and VPNs.
- Strong troubleshooting ability across systems, hardware, and networks.
- Excellent communication skills and a proactive, service-oriented mindset.
Preferred Skills
- Compliance & Security Frameworks: Understanding of CMMC compliance requirements, NIST 800-171, and related cybersecurity standards.
- DevOps & Automation: Experience with Ansible, Packer, scripting (Python, Bash), and infrastructure-as-code practices.
- Software Development: Exposure to Golang, Python, or other modern programming languages.
- Security Monitoring: Experience reviewing alerts/logs, troubleshooting incidents, and implementing security improvements.
- Network Engineering: Skilled in building and administering networks, VPNs, and virtualization environments.
- Systems Administration: Familiarity with Linux and Windows server administration.
- Project Management: Ability to plan, coordinate, and execute IT/DevOps initiatives.
- Certifications: Industry certifications (e.g., CompTIA Network+, Microsoft 365 Certified, Security+, AWS/Azure) are a plus.
