Position: Network Analyst
Location: Charlotte, NC (onsite Mon and Wed every other week)
Duration: Contract to hire
Job Description:
Description:
- 5+ years’ experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN/WAN environments.
- 5+ years’ networking experience with extensive knowledge of TCP/IP, DNS, OSI, and related technologies.
- CCNA certification required (or equivalent proven experience).
- Strong knowledge of PCI DSS standards and retail network connectivity requirements.
- Expertise in VPN technologies, internet connectivity options, and remote support tools.
- Hands-on experience with Cisco Meraki full-stack cloud-managed solutions strongly preferred.
- Strong knowledge of ticket management systems such as Zendesk. (or equivalent tool)
- Proven ability to collaborate effectively with users, vendors, and engineering staff.
- Excellent verbal and written communication skills.
- Demonstrated commitment to delivering legendary customer service at every interaction.
- Self-driven and career-growth–minded, with a focus on continuous learning and development.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Note: Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.
